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Crowne Plaza Times Square Manhattan, an IHG hotel

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1605 Broadway, New York City, NY 10019-7406
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
USD 219
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Free cancellation until 25/01/22
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Traveller (4085)
Room & Suite (1715)
Dining (131)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Times Square Manhattan, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#256 of 523 hotels in New York City
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you've come for a meeting, you'll benefit from the new tech-friendly environment. If you're here for an event, you'll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Paid wifi
Indoor pool
Fitness / spa changing rooms
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Iron
Flatscreen TV
On-demand films
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Spanish
11984Reviews341Q+A100Room tips
Traveller rating
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Popular mentions
Benedet L wrote a review 13 Oct
Dallas2 contributions
I had reservations for halloween weekend and suddenly it was canceled by the hotel without notice, email or anything, I found out because I check my IHG app and the reservation wasn't there anymore, called customer service and after 1 hour wait they said nothing they cant do, now hotel are way more expensive, so unprofessional. Stay away from this place unless you want to waste your time !
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Date of stay: October 2021Trip type: Travelled as a couple
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Ramon S wrote a review 4 Oct
1 contribution2 helpful votes
Like some other reviews here I did a reservation pre-Covid and our stay should be on June 3-5, 2020. I called IHG customer service for more than 6 times over this past year and they kept on telling me that they cant get in touch of the hotel because it is not open yet. But to no avail, there were already reviews on some stays this past few months. I don't know who is lying but a simple response on where my refund is should be fair. Best yet when I can get it. I tried even asking for a hotel credit but even with that easy fix they can't process. What is going on with IHG and Crown Plaza? I would appreciate it if any Case Manager for IHG or Crown Plaza Time Square Manhattan can help. Case#10480510933. Ramon SG
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Date of stay: September 2021
Service
2 Helpful votes
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Brit779 wrote a review 3 Oct
Flagstaff, Arizona4 contributions4 helpful votes
Everything about this hotel was great. The rooms were clean and nice, all the amenities including a fridge. Bar and restaurant were easily accessible and tasty. Very central location close to almost everything. The front desk staff was so friendly and accommodating- especially Chris. We will definitely return. Thank you fir making our short time in the city enjoyable.
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square Manhattan, an IHG hotel
Responded 1 week ago
Thanks for the excellent review, brit779! We're delighted your time at Crowne Plaza Times Square Manhattan was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our clean accommodations and prime location as well as our friendly staff. That's what we like to see! We look forward to hosting you again soon for another fantastic experience. Have an amazing day! Warm regards, Alex K. Social Media Manager
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Jo M wrote a review Sep 2021
Feltham, United Kingdom1 contribution2 helpful votes
Like I have seen on other reviews, had to cancel our trip booked for May 2020 and am still waiting for a refund of over £2000. We were told that we would have to wait until the hotel reopened but have heard nothing from them at all. Not something I would have expected from Crowne Plaza, very disappointing.
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Date of stay: September 2021Trip type: Travelled as a couple
1 Helpful vote
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Sandra J wrote a review Jul 2021
3 contributions
This hotel is iconic in its location. Perfect to Times Square. Drinks weren’t too expensive either. Staff sometimes a little woodern but mostly friendly. They have done a great job keeping the place covid safe. Best location in NY to stay
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Date of stay: June 2021Trip type: Travelled on business
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Response from CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square Manhattan, an IHG hotel
Responded 31 Jul 2021
Thank you for taking the time to share this lovely review, N348MHsandraj! We're so glad to know you had such an enjoyable experience with us at Crowne Plaza Times Square Manhattan. We're also thrilled you enjoyed our central location and proximity to so many of the city's best attractions. That's what we like to see! We'd love to host you again so we can share yet another unforgettable experience with you! Have a wonderful day! Warm regards, Alex K. Social Media Manager
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PRICE RANGE
USD 212 - USD 504 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza times square manhattan hotel new york city, crowne plaza hotel manhattan, crowne plaza new york city
LOCATION
United StatesNew YorkNew York CityTimes Square / Theater District / Theater District / Times Square / Midtown West / Manhattan / Midtown
NUMBER OF ROOMS
795
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Frequently Asked Questions about Crowne Plaza Times Square Manhattan, an IHG hotel
Which popular attractions are close to Crowne Plaza Times Square Manhattan, an IHG hotel?
Nearby attractions include Broadway (0.3 km), Times Square (0.2 km), and Come From Away (0.3 km).
What are some of the property amenities at Crowne Plaza Times Square Manhattan, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Crowne Plaza Times Square Manhattan, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Times Square Manhattan, an IHG hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Crowne Plaza Times Square Manhattan, an IHG hotel?
Conveniently located restaurants include Frisson Espresso, K Rico Steakhouse, and B Side Pizzeria.
Are there opportunities to exercise at Crowne Plaza Times Square Manhattan, an IHG hotel?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Does Crowne Plaza Times Square Manhattan, an IHG hotel have an airport shuttle?
Yes, Crowne Plaza Times Square Manhattan, an IHG hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Times Square Manhattan, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Times Square Manhattan, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Times Square Manhattan, an IHG hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Crowne Plaza Times Square Manhattan, an IHG hotel?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.9 km), World Trade Center Memorial Foundation (5.9 km), and Hamilton Park (2.9 km).