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Crowne Plaza Times Square Manhattan

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Crowne Plaza Times Square Manhattan
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8,877 Reviews from our TripAdvisor Community

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Troy, Michigan
Reviewed yesterday NEW

If you are a Theater geek this is a perfect hotel to stay at! Easy walking distance to many theaters. Lots of restaurants (all price points), TKTS Booth if you want bargains on tickets. The hotel food is pretty good, albeit pricey...of course. Rooms are a good size, showing their age a bit but clean and well attended. The staff...

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Helpful?
1Thank MsfussyMi
Schroon Lake, New York
Reviewed 2 days ago NEWvia mobile

Keith!!!!! The best bartender in Times Square ! He recommended a great sushi place for dinner and treated us with excellent service Highly recommended!!!! My husband and I love great food so to get a great recommendation we are always appreciative. Keith went above and beyond

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Helpful?
2Thank RebaDogATHENS555
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for the perfect rating! We are always working very hard to provide the best stays for all of our guests. It is great to see that you had a wonderful experience with us! We are very pleased to see that you enjoyed Keith's work! We look forward to seeing you again! Have a wonderful day!

Glasgow
Reviewed 2 days ago NEWvia mobile

The title says it all really. You are in Prime location within Times Square. The hotel is vibrant and the rooms are really nice too. The staff are jolly and helpful. Would highly recommend to everyone. The concierge is there to help at all times. Look forward to staying here again soon

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Helpful?
2Thank Manny6789
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thanks for the wonderful review, Manny! It's fantastic you had such a lovely experience with us. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're delighted our team took such great care of you! It's great you appreciated our lively atmosphere! We aim to please...

London, United Kingdom
Reviewed 2 days ago NEW

Just got back from staying at the Crowne Plaza for 5 nights. We booked our trip through ebookers and paid extra for a Times Square View room. Checked in at 11.30pm- our booking was 2 x rooms for 4 people. We were asked if we would prefer to be on the same level or recieve a 'better' room on different...

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Helpful?
2Thank Tahnee M
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you sharing your review. We're delighted to hear you enjoyed your stay with us and our wonderful location. We love our location as well. We're overjoyed to be right in the heart of the city! We pride ourselves on providing exceptional service to our guests at all times so it's very pleasing to hear that we were able to...

London, United Kingdom
Reviewed 2 days ago NEWvia mobile

Booked to stay here thanksgiving weekend for Christmas shopping. Considering there are a lot of similar class hotels with matching facilities for a lot less money I wouldn't recommend staying here, I would book elsewhere. The receptionists and concierge were not rude however they certainly had no warmth and friendliness in their approach. We paid extra to sat on a...

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Helpful?
2Thank ANNIEWILKS100
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Guest, thank you for sharing your feedback. We're disappointed to hear you're dissatisfied with the accommodations you received during your stay. We pride ourselves in providing our guests with a clean and comfortable environment at all times. Please know your feedback will be addressed with the appropriate members of our team so we may improve for the future. We...

Reviewed 3 days ago NEWvia mobile

First we find parking is $85 for 24 hours. Then discovered hotel is $100 less then price I paid upon arrival. They will not honor current prices, only booking price. Booked hotel only for pool since I have children. Upon checking in I was told pool is lap only pool and you need to reserve a time to swim and...

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Helpful?
2Thank Marsha B
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

We appreciate the feedback, Marsha. We regret that you had such challenges during your time with us. We strive to offer top-notch service and convenience for our guests. We're disappointed you had such troubles trying to book time in our pool and that our team didn't go above and beyond to assist you. It's unfortunate we couldn't meet your expectations...

Reviewed 3 days ago NEWvia mobile

This hotel is set in a perfect location. It's a 10 minutes walk from Columbus Circle and Central Park. Times square is a step outside the front door. There are great places for an affordable breakfast around the corner. The hotel staff are very friendly and helpful. We couldn't turn the heat down enough in the room but the window...

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Helpful?
1Thank Phoenix H
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for the wonderful review, Phoenix! It's fantastic you had such a lovely experience with us. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're happy our team took such great care of you and made you feel so welcome. We aim to please!...

Gibraltar
Reviewed 3 days ago NEWvia mobile

You can't get better than this as far as location goes! Great service, super comfy bed and well equipped rooms. Only downside for me was WIFI quality which could have been better. Other than that, I'd return anytime.

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1Thank Momogib
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Guest, Thank you for the fantastic rating! We're thrilled you had such a pleasant experience with us! It's lovely you enjoyed our prime location and comfortable rooms so much! That's what we like to see! We're delighted our team made you feel right at home and assisted you in any way! We aim to please and your praise lets...

Norwich, United Kingdom
Reviewed 4 days ago NEW

Stayed here with some school friends for a joint 40th celebration. We received a lovely welcome pack with bottle of bubbly on arrival and I was surprised at how spacious the room was as I had read that most hotel rooms were tiny. We paid a bit extra for a high floor corner room with times Square view. Spectacular! It...

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1Thank Travelbugdiaries
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thanks for the excellent review! We're delighted to hear that you had such an incredible stay with us! It's wonderful that you enjoyed your room and we hope everything was comfortable for you. We're also very pleased that you loved the view of Times Square! It's fantastic that our team provided you with friendly and professional service! We're looking forward...

Reviewed 4 days ago NEW

Had dinner at the restaurant Bar 49, and could not have asked for a more friendly waiter Tony was our server and he gave us excellent service, very friendly and accommodating. He made sure our glasses were filled and the food was properly prepared. He made dinner a delight with his sparkling wit.

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Helpful?
1Thank June H
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thanks for the 4/5 review, June! We're thrilled to hear that you had a great experience with us! It's wonderful that Tony provided you with excellent service! He's an asset to our team so it comes as no surprise that he took such great care of you. We'll be sure to share your kind words with him! We'd love to...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $266 - $599 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com and Travelocity so you can book your Crowne Plaza Times Square Manhattan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#96 Romantic Hotel in New York City
#137 Luxury Hotel in New York City
#151 Business Hotel in New York City
#159 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Times Square Manhattan staff and other travellers.
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Manchester, United Kingdom

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Questions? Get answers from Crowne Plaza Times Square Manhattan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor corner room for cracking views!”
 of 5 bubbles Travelbugdiaries, 18 Feb 2017 | Read review
“Choose a room at the higher floors for a nice view. Stay away from the rooms near the elevators if you are bothered by heavy foot traffic.”
 of 5 bubbles Zebra11, 15 Feb 2017 | Read review
“Corner rooms have the best views!”
 of 5 bubbles 858cyreneh, 15 Feb 2017 | Read review
“Times Square View”
 of 5 bubbles Paula_elson1, 11 Feb 2017 | Read review
“Go for the view!”
 of 5 bubbles lizzygin, 10 Feb 2017 | Read review
5 of 5