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Crowne Plaza Times Square Manhattan

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8,554 Reviews from our TripAdvisor Community

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Showing 6,555: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW via mobile

Was in New York to see a Bronx Tale and we had a fantastic visit at the hotel. The location was excellent and the breakfast was superb. Keon was our server and he provided excellent service at the buffet.

Helpful?
1 Thank Charles W
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for sharing with us, Charles! We're delighted to hear that you had a fantastic stay with us at Crowne Plaza. We're so glad you loved our location, breakfast, and staff. We strive to provide our guests with excellence in all areas, so this is wonderful to hear. We hope you were able to take advantage of our location... More 

Jerusalem, Israel
Level Contributor
93 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 days ago NEW

I stay at Manhattan midtown hotels quite often and this one wasn't on top of my list because of the noisy location. But I got a room on a high floor, so dint suffer from the noise, the room was quite comfortable and the hotel has a pool. My only issue was that the hotel does not supply bathrobes or... More 

Helpful?
1 Thank yacovk
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for sharing with us, Guest! We're glad that you loved your room and the pool. Regarding the robes, we will certainly bring this to the attention of our management team as we continue to improve for the future. Your feedback will be taken seriously, and we apologize for the inconvenience. We'd love to share an even more positive... More 

Dublin, Ireland
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 days ago NEW

Having stayed at the hotel a few years ago and had a great stay and was familiar with the location, I decided to book for our honeymoon- what a big disappointment. I believe the hotel ownership has changed recently and it certainly was not the place I had previously visited and bragged about. Standards have dropped , food is terrible... More 

Helpful?
3 Thank Flintstone2014
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

We appreciate your feedback, Guest. We are deeply disappointed to hear about your experience with us at Crowne Plaza. We apologize for the inconveniences you experienced, and that you did not receive the high level of service that we are so accustomed to giving. We strive to provide excellent service to our guests, which is why this is so upsetting... More 

Gold Coast, Australia
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 days ago NEW

We stayed at this property purely going off the pictures and location from their website not knowing anything about New York, and couldn't have pick a better location as everything is right outside the front door or a short to mid walk away. Travelling with a 8yr old everyone was telling us that everywhere was far to walk, well we... More 

Helpful?
1 Thank GThurston
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Guest, Thanks for the 4-star rating and review! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our prime location. That's what we like to see! We aim to please! We look forward to sharing an even better experience with you... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW via mobile

Great location within walking distance to broadway, Rockefeller Center and Radio City Music Hall. Nice concierge service. Next door to Hershey and across the street from M & M Store. Restaurants close by as well as on premises.

Helpful?
2 Thank Lynette B
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thanks for the 4-star rating and review! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our prime location. That's what we like to see! We look forward to sharing an even better experience with you next time. Have a lovely day!... More 

Raleigh, North Carolina
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW via mobile

Stayed at the Crowne Plaza Times Square recently (Nov. 24-29, 2016). Chose this hotel since rehearsals for our group's choral concert were being held here. (This is my third stay in this hotel since 2013.). Hotel is very conveniently located to subway stops, restaurants, Broadway theaters, Rockefeller Center, Radio City Music, and much more with walking distance. In the prior... More 

Helpful?
2 Thank Sue N
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thanks for the great response, Sue! We're thrilled you had such a wonderful experience with us. We pride ourselves on offering quality service and convenience for our guests. We hope all of our guests feel welcome and comfortable during their time with us. We look forward to sharing an even better experience with you soon. Have a great day. Warm... More 

Boston, Massachusetts
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 days ago NEW

Location decent, rooms well laid out, amenities ok....was upgraded to corner room without charge......staff (particularly bar staff) needs a major attitude adjustment....valet service poor.....this is a VERY busy hotel...I felt that I was in the middle of Grand Central Station in the middle of the commuter traffic....though part of the IHG group, the Intercontinental it is not.

Helpful?
1 Thank wbflynn51
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Guest, We appreciate the feedback. We're happy you had a pleasant stay with us and enjoyed our prime location. However, we're disappointed that your stay with us was less than ideal. We'll address your concerns with our team moving forward. We look forward to hosting you again soon for a more positive experience. Have a great day. Warm regards,... More 

San Juan, Puerto Rico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

The hotel is on of the best location in Times Square NY. Very Good Breakfast. Specially thanks the service of the restaurant employees (at the breakfast): Mr. Tofael. But specially thanks to ANA and ALFREDO who brings an special service with love. Thanks to the hotel administration for maintain Latin American employees that understand very well the Latin American guests!!!

Helpful?
1 Thank juanvega564
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thanks for the 4-star rating and review, Juan! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our prime location and that our team made you feel welcome and accommodated your needs. That's what we like to see! We aim to please!... More 

Guildford, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW via mobile

On booking this hotel i was told that a late check out would not be a problem when i called in advance before paying. I arrive at the hotel and i am told that i have to enquire the day before departure. The day before departure i was told i would have to wait until the morning of check out.... More 

Helpful?
1 Thank gemma r
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

We appreciate the feedback, Gemma. We're disappointed that your experience with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We hold ourselves to a higher standard. Your happiness and satisfaction are important to us so we'll be addressing your concerns with the appropriate members of our team moving... More 

Brighton, ON, Canada
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 days ago NEW via mobile

Absolutely loved this hotel. Beautiful rooms (we had a corner city view), fantastic service and great location. My wife and I visited this hotel to experience New Years Eve in Times Square. Not to be disappointed. Great bar with excellent service. Walking distance to shopping, restaurants and local attractions. From check in to the doorman - A+ service. We will... More 

Helpful?
1 Thank Olympic12
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Guest, Thank you for the outstanding review! We're delighted your experience with us was so wonderful! We endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're... More 

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $224 - $869 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#96 Romantic Hotel in New York City
#135 Luxury Hotel in New York City
#151 Business Hotel in New York City
#159 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Times Square Manhattan staff and other travellers.
81 questions
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Manchester, United Kingdom

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Questions? Get answers from Crowne Plaza Times Square Manhattan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“only take a hoigh floor”
 of 5 bubbles yacovk, 2 Dec 2016 | Read review
“I feel it does not matter where you stay in this hotel, as it's windows don't entirely block out the sirens but the location is awesome”
 of 5 bubbles GThurston, 2 Dec 2016 | Read review
“Upper floor to avoid traffic noise...views so..so given sizing of windows”
 of 5 bubbles wbflynn51, 1 Dec 2016 | Read review
“Select the offer including breakfast”
 of 5 bubbles juanvega564, 1 Dec 2016 | Read review
“Go high for a great view”
 of 5 bubbles billt744, 30 Nov 2016 | Read review
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