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Grand Hyatt New York

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Traveller (2693)
Room & Suite (1125)
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Overview
  • Excellent30%
  • Very good35%
  • Average20%
  • Poor9%
  • Terrible6%
Travellers talk about
“grand central station”(1,575 reviews)
“new york”(1,245 reviews)
“great location”(1,332 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from Grand Hyatt New York
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,642)
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Traveller rating
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2,379
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1,588
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532
Show reviews that mention
All reviewsgrand central stationnew yorkgreat locationtimes squarechrysler buildingclub levellarge hotelbusy hotelbryant parkking roomlate checknyc hotelbig applefew blockslobbysubwaymanhattan
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3,361 - 3,365 of 7,772 reviews
Reviewed 7 September 2015

Overall great stay at Grand Hyatt NY. Sheila at the front checked me in and right away I felt like a first class member of the hotel. I was provided with such great customer service from Sheila and would stay again at the hotel again...More

Review collected in partnership with Hyatt Hotels
Thank Amanda O
Reviewed 7 September 2015

Excellent location being right beside/connected to Grand Central Terminal. Rooms were clean and decent sized. Rooms had a safe, ironing board & iron, hair dryer and a mini fridge for your use which was very convenient. Wi-Fi in rooms and lobby had decent speed. Checkout...More

2  Thank KrunkensteinYYC
Reviewed 7 September 2015

Just the worst experience (except for the London NYC) that I have experienced in years. Room was tiny, dirty, overpriced and extremely uncomfortable bathroom. We stay in Hyatt's often - 2 weeks earlier we were in a Hyatt on the Beach in Vietnam - fabulous!!...More

1  Thank Ted W
Response from GuestExperienceGHNY, Guest Relations Manager at Grand Hyatt New YorkResponded 8 September 2015

Dear Ted W, Thank for sharing your thoughts. We are disappointed that your stay did not match those set by Hyatt Hotels you have visited in the past. We aim to not only meet, but exceed the standard set by the Hyatt name, and we...More

Reviewed 6 September 2015

I stayed there last April during 4 nights. The location of the hotel is the best of it! the staff at Front Desk and Guest Services is amazing and always willing to assist you in anything that you need. The breakfast at The Grand Club...More

Thank SoleMont
Reviewed 6 September 2015

Hotel is in a great spot. Easy walks up and down town. Great access to transportation. Who can argue with being steps from the Grand Central Oyster Bar!! But to be perectly honest, I cant speak to the value / cost as this was a...More

Thank j3p
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Room Service
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 215 - USD 559 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Green Hotel in New York City
#101 Family Hotel in New York City
#192 Romantic Hotel in New York City
#209 Business Hotel in New York City
#213 Luxury Hotel in New York City
Room types
Accessible rooms, Suites, Non-Smoking Rooms
Details
Price range
USD 215 - USD 559 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Green Hotel in New York City
#101 Family Hotel in New York City
#192 Romantic Hotel in New York City
#209 Business Hotel in New York City
#213 Luxury Hotel in New York City
Room types
Accessible rooms, Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (2693)
Room & Suite (1125)
Dining (95)
Pool & Beach (3)
Amenities (20)
Family and Play Areas (8)
Business Centre & Event Rooms (5)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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David E
4 June 2018|
AnswerShow all 3 answers
Response from Baker88 | Reviewed this property |
I urge you not to stay at this hotel. Please read recent reviews of dirty rooms, torn bedding and mice.
0
Votes
Dindda
22 May 2018|
Answer
Response from laceybrookover | Reviewed this property |
I never used so I’m not sure! We did have however a $15 credit to use each day in the store. I did see where the Starbucks coffee was set up though.
1
Vote
Lyncide S
20 March 2018|
Answer
Response from Jen9966 | Reviewed this property |
When we stayed it was the same price for a double as it’s per room as long as you don’t go over the amount allowed in the room you book.
0
Votes
Room Tips
"I was on the top (34th) floor in a junior suite, having the extra room was pretty awesome and well worth the..."
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"Ask not to be booked near large groups - there are a lot of large groups in this hotel"
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"Always choose a room away from a stairwell or the lifts."
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"Try a different hotel"
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