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Overall great stay at Grand Hyatt NY. Sheila at the front checked me in and right away I felt like a first class member of the hotel. I was provided with such great customer service from Sheila and would stay again at the hotel again...More
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Excellent location being right beside/connected to Grand Central Terminal. Rooms were clean and decent sized. Rooms had a safe, ironing board & iron, hair dryer and a mini fridge for your use which was very convenient. Wi-Fi in rooms and lobby had decent speed. Checkout...More
Just the worst experience (except for the London NYC) that I have experienced in years. Room was tiny, dirty, overpriced and extremely uncomfortable bathroom. We stay in Hyatt's often - 2 weeks earlier we were in a Hyatt on the Beach in Vietnam - fabulous!!...More
1 Thank Ted W
Response from GuestExperienceGHNY, Guest Relations Manager at Grand Hyatt New YorkResponded 8 September 2015
Dear Ted W,
Thank for sharing your thoughts. We are disappointed that your stay did not match those set by Hyatt Hotels you have visited in the past. We aim to not only meet, but exceed the standard set by the Hyatt name, and we...More
I stayed there last April during 4 nights. The location of the hotel is the best of it! the staff at Front Desk and Guest Services is amazing and always willing to assist you in anything that you need. The breakfast at The Grand Club...More
Hotel is in a great spot. Easy walks up and down town. Great access to transportation. Who can argue with being steps from the Grand Central Oyster Bar!!
But to be perectly honest, I cant speak to the value / cost as this was a...More
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.