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Grand Hyatt New York

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Grand Hyatt New York
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8,229 Reviews from our TripAdvisor Community

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Showing 6,568: English reviews
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Miami, Florida
Reviewed yesterday NEW

I loved this hotel! Had a lot of space, was very clean and service was excellent. I went during the month of December, which is usually very busy in NY and at night they would ask for room keys for extra security- it was very appreciated. Walking distance from Bryant Park, Grand Central Station and 5th avenue. Would repeat again!

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Thank SV0710
virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 21 February 2017 via mobile

Dear Managers, We have frequented many Hyatts and accordingly Club Level Amenities. The quality of the food and accommodations were quite comparable to D.C., Chesapeake Bay, and Berlin. HOWEVER, unlike these locations, people were not cleared by a staff member upon entering other than displaying a card. Thus, probably explains the overcrowded atmosphere. We actually overhead "5 friends of a...

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5Thank travelingfoodiefam
About Hotel's Favourite Review
Los Angeles, California
Reviewed yesterday NEW

Terrific location with easy access to anything in NYC. Next door to Grand Central Station. Very nice Grand Club with excellent breakfast and early evening appetizers. Lots of shops, restaurants, drug stores, etc.

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Thank pammygre
Arlington, Virginia
Reviewed 2 days ago NEW

This is a huge hotel - you can get lost in its enormous size. However, the hotel personnel were extremely helpful. Great service. The fitness center has excellent equipment. The food at the 2d floor restaurant was very good. And you cannot beat the location - central to everything in NY.

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Thank Kauaidudette
Cork, Ireland
Reviewed 2 days ago NEW

We took a suite at this hotel for our 3 nights in NYC. The room was excellent and huge, especially by New York standards. The food at breakfast was only ok and the feel of the hotel is very business like. Once you have checked in, you will never see or hear from any staff member again your entire trip....

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Thank BNM79
Atlanta, Georgia
Reviewed 2 days ago NEWvia mobile

We are avid travelers n stay in lot of hotels. We are regular at Marriotts however have stated in few Hyatt hotels in India. However grand Hyatt New York has been the worst experience so far. We landed at the hotel n there was on one to help us with the luggage . We dragged the luggage till the lobby...

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Thank sara78912345
Israel
Reviewed 3 days ago NEWvia mobile

Been to a few hotels in NY. This one had a huge lobby that subbed as a conference meeting area so closed half the time. They have a small "market" inside to buy snacks and drinks-prices are quite high, i would buy in a supermarket outside and bring in. Elevators are terrible! A full row of them- half go to...

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Thank meit
Brisbane, Australia
Reviewed 3 days ago NEW

Overall experience is if a 2 star model. The decor has a cold feeling to it, there was a lack of graciousness eg no tea and coffee making facilities in room, having to pay $3 to have your luggage stored for 2 hours before leaving for airport.

Review collected in partnership with Hyatt Hotels
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Thank Margaux B
GuestExperienceGHNY, Guest Experience Team at Grand Hyatt New York, responded to this review

Dear Margaux B, We appreciate you taking a moment to share your review with us. It is disappointing to discover that you were not satisfied with your experience at Grand Hyatt New York. We strive to offer a welcoming and personalized experience for our guests, and we apologize that this was not evident throughout your stay. At your earliest convenience,...

Essex, United Kingdom
Reviewed 4 days ago NEWvia mobile

My husband was visiting NY for a week on business and just so happened to be the first week of the Easter Holidays! Perfect... The hotel is perfectly situated for sightseeing and is directly above Grand Central Station. The rooms are in need of a refurbishment(having stayed here 12 years ago) but this didn't stop us having a nice stay....

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Thank LouDeF
Dallas, Texas
Reviewed 5 days ago NEW

Hotel was terrific. Guest room was nice and the shower was particularly good. The staff in the Market were incredibly accommodating and friendly. The location cannot be beat. Every morning walked to Starbucks in Grand Central station and then got Zarros bagels. In addition we took the subway all over the City from Grand Central. This is one of the...

Review collected in partnership with Hyatt Hotels
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Thank 278greggs

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Premier location in the heart of New York's famous midtown. Striking lobby with waterfalls, seating areas and three restaurants and lounges. Direct access to Grand Central Terminal and connected to the Chrysler Building. Steps from Times Square, Shopping and the Theatre District. ... more   less 

Additional Information about Grand Hyatt New York

Address: 109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017-8500
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $295 - $699 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt New York 4*
Number of rooms: 1306
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotwire, Hotels.com, Despegar.com, Priceline, Travelocity, HotelsforEveryone, Hyatt Hotels Corporation, TripOnline SA, getaroom.com and HotelQuickly so you can book your Grand Hyatt New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt New York City
Hyatt New York City
Hyatt Hotel New York City
Grand Hotel Hyatt New York
Hotel Hyatt New York
New York City Grand Hyatt Hotel
Grand Hyatt Hotel New York
New York Hyatt
New York City Hyatt
Hotel Style:
#44 Green Hotel in New York City
#194 Luxury Hotel in New York City
#198 Romantic Hotel in New York City
#209 Family Hotel in New York City
#217 Business Hotel in New York City
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Floors are better due to construction street noise at all hours after midnoght”
pammygre, 25 Apr 2017 | Read review
“Club level floors guarantee lounge access.”
836pattyc, 19 Apr 2017 | Read review
“Ask for a room looking outwards, if possible. Or a higher floor. 'inwards' facing ones are a bit gloomy on lower levels”
657philipu, 17 Apr 2017 | Read review
“Don't be afraid to choose a high floor with a view. They usually accommodate.”
stevepW3476NJ, 17 Apr 2017 | Read review
“updated rooms”
EELSM, 16 Apr 2017 | Read review
5 of 5