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The Tuscany - A St Giles Signature Hotel

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1,557 Reviews from our TripAdvisor Community

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There are newer reviews for The Tuscany - A St Giles Signature Hotel
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Showing 1,380: English reviews
Brooklyn, New York
Reviewed 12 April 2016

Great stay, the suites are very large especially for NYC. Staff is very friendly. The room and bed were super comfortable. One of the best hotels we've stayed at in Manhattan for sure. The location is convenient to all major sites.

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Helpful?
Thank TheArenas
Christopher J, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Dear TheArenas, Thanks so much for sharing your recent experience at The Tuscany--we are so honored to be among the best hotels you've experienced in the city. From our friendly staff to our spacious and modern rooms, we're glad that you enjoyed your stay. We hope to see you again on a future visit! Warm Regards, Robert Falco Director of...

London, United Kingdom
Reviewed 11 April 2016

This is a much better than average hotel in midtown. The internet is good, rooms clean, staff friendly and it feels quite modern and fresh. There are few small niggles : 1. although the bathroom looked very modern the water pressure was very poor and there was no shelf to put a washbag. 2. The room I had was small,...

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Helpful?
Thank loungeseeker
Christopher J, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Dear loungeseeker, Thanks so much for sharing your recent experience at The Tuscany! We're glad to hear that our modern rooms and friendly staff made for such a great stay in the city. Your feedback regarding water pressure and bathroom storage is much appreciated--we are always looking for opportunities to improve and your feedback helps us to do so. We...

Vancouver Island, Canada
Reviewed 11 April 2016

Loved the location with proximity to Grand Central Station and Times Square Theater District. The hotel was good but cleanliness could be better and the room showed signs of aging. Front desk staff was great!

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Helpful?
Thank guyfromVI
Christopher J, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Dear guyfromVI, Thanks so much for sharing your recent experience at The Tuscany. We're always glad to hear that guests appreciate our great location and great staff--we'll be sure to share your kind words with our front office team. We would be curious to learn where we are listed as 4.5 stars, as we do not list ourselves anywhere that...

London, United Kingdom
Reviewed 11 April 2016

We stayed here for 5 nights. A few mins from Grand Central and the subway lines. Especially lines 4,5 and 6. Also, line S which takes you to Times Square in a minute. (s is a shuttle between grand central and Times Square - 42nd street) The hotel was clean, staff were very helpful and friendly. Scottys 24 hour diner...

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Helpful?
Thank leitrim65
Christopher J, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Dear Leitrim65, What a great review of your recent stay at The Tuscany! Thanks so much for sharing your feedback here on TripAdvisor. We're especially glad to hear that our friendly staff left a great impression--we'll be sure to share your kind words with our front office team. Please do come back and visit us again soon. Warm Regards, Robert...

Liverpool, United Kingdom
Reviewed 10 April 2016

Myself and my boyfriend stayed here early April for 4 nights. The location is excellent, just a few minutes walk to Grand Central station and is walking distance to Times Square. Also many bars and restaurants locally. Minor issues with our room was that the windows are quite drafty so room could be cold at night and we had to...

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Helpful?
Thank Sian212
Christopher J, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Dear Sian212, Thanks so much for recommending us here! We are delighted to hear that The Tuscany's excellent location made for a great stay in the city. And we certainly appreciate your feedback regarding the room issues during your stay--you help us to improve! Please do come back and visit us again soon. Warm Regards, Robert Falco Director of Guest...

Abu Dhabi, United Arab Emirates
Reviewed 9 April 2016

This hotel is located 5 mins from Grand Central station & 10 mins from Times Square. On site is only a small bar & sushi restaurant. Breakfast is at the sister hotel (The Court) 30 seconds away. We had breakfast there one morning (not included in our rate), which was pretty average. Much better breakfast in the restaurant right outside...

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Helpful?
Thank Reed S
Christopher J, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Dear Reed S, Thanks so much for sharing your recent experience at The Tuscany. We're glad to hear that our great and quiet location made for a restful place to stay in New York City. We do regret to learn that your experience of our dining outlets were just "ok"--we strive for more, and we appreciate your honest feedback. Should...

Cardiff, Wales
Reviewed 9 April 2016

The location was great, close to everything you need.... We were on the 10th floor and had a lovely view of the Chrysler building. Bathrooms were spacious, however looking very tired. Water stains on the ceiling and mouldy tile grout- which was a shame. Also no radiator in the bathroom, I felt it was chilly getting out of the shower....

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Helpful?
Thank PrincessPoodle
Christopher J, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Dear PrincessPoodle, Thank you so much for sharing your recent experience at The Tuscany. We are so glad to hear that you enjoyed our spacious rooms, great location, and the lovely view of the Chrysler Building. We regret to hear, however, about the issues you experience in the bathroom and inconsistency in the level of service and handling of your...

Timbuktu, Mali
Reviewed 6 April 2016

If you're looking for a hotel well located in midtown with larger rooms than you'd normally get, the, Tuscany will be a good choice. A few minutes walk will get you to Grand central station, 15 minutes to Times square, and a short walk around the corner to dozens of eating places on Lexington Ave. 15 minutes will take you...

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Helpful?
Thank AlfTupperGalles
Christopher J, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Dear charliefishcake, Thanks so much for sharing your recent experience at The Tuscany! We're so glad to hear that our spacious rooms and great location made for a great base from which to experience the city. We're especially glad to hear that our staff left a great impression--we'll be sure to share your kinds words with our entire front office...

Boston, Massachusetts
Reviewed 3 April 2016 via mobile

We booked this place on- line having previously stayed in a 4 star shoe-box the month before. The location is perfect, staff very helpful, and the room was spectacular. Crappy view, but hey, we had some space. Bar not open on Monday night was kind of annoying. Would return though.

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Helpful?
Thank fieryRedheads
Christopher J, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Dear fieryRedheads, Thanks so much for sharing your recent experience at The Tuscany! We're so glad that you enjoyed our spacious, modern rooms and our great location. And we'll be sure to share your kind words with our front office team--we love to hear when they leave a great impression. Should you return for another visit, we'll see if we...

Worksop, United Kingdom
Reviewed 2 April 2016

Amazing hotel. Travelled to NYC several times before and never stayed in a hotel quite like this! Location is excellent - within walking distance of Grand Central Station, boutiques and shops on Lexington. You can even walk into Times Square if feeling up to it! The rooms are large (indeed, the largest we've ever had in NYC). Very comfortable room....

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Helpful?
Thank WorldTravellor1983
Christopher J, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Dear WorldTravellor1983, Thank you so much for sharing your recent experience at The Tuscany! We are so glad to hear that our spacious, modern rooms and fantastic location made for such a great base from which to explore the city. We will be sure to share your kind words with Jenny, David, John and Miguel--we love to hear when our...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The Tuscany - A St Giles Signature Hotel- emerged from a multi-million dollar renovation in 2013 as New York's latest luxury destination. The Tuscany's 124 rooms are amongst the most spacious accommodations you will find in Manhattan. Fabulous features include: hardwood entryways in all rooms, corner studios with an abundance of natural light and multiple suites with signature views of the Chrysler and Empire State Buildings. The plush decor creates warmth and invokes classic New York paired with modern amenities, including Molton Brown bath products, complimentary WiFi and rainforest showerheads in glass-enclosed showers. The Tuscany also boasts an in-house fitness center that features state-of-the-art exercise equipment. Open 24 hours a day for your convenience. Reserve today and rediscover New York City luxury at The Tuscany. ... more   less 

Additional Information about The Tuscany - A St Giles Signature Hotel

Address: 120 East 39th Street, New York City, NY 10016-0906
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Price Range: $266 - $882 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Tuscany - A St Giles Signature Hotel 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
St. Giles - The Tuscany New York Hotel New York City
w New York City
w Hotels The Tuscany
Hotel Style:
#43 Business Hotel in New York City
#58 Luxury Hotel in New York City
#65 Romantic Hotel in New York City
#74 Family Hotel in New York City
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Here's what travellers have asked, with answers from The Tuscany - A St Giles Signature Hotel staff and other travellers.
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Melbourne, Australia

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are special! ”
 of 5 bubbles BeatriceV408, 19 Nov 2016 | Read review
“Great - warm and comfortable - ”
 of 5 bubbles 815jeanniem, 9 Nov 2016 | Read review
“Ask the hotel. Tell them your needs and I'm sure they will do their best to comply”
 of 5 bubbles NYNorthcoasters, 5 Nov 2016 | Read review
“Deluxe room”
 of 5 bubbles 593meirk, 16 Oct 2016 | Read review
“Corner rooms are huge”
 of 5 bubbles travelislifeMiami, 15 Oct 2016 | Read review
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