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The Tuscany - A St Giles Signature Hotel

Booking.comUSD 324*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Tuscany - A St Giles Signature Hotel
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1,740 Reviews from our TripAdvisor Community

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Showing 1,539: English reviews
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Lake Oswego, Oregon
Reviewed 3 days ago NEW

We just returned from a short but lovely trip to New York City. We stayed at The Tuscany Hotel (a St. Giles hotel) for 4 nights. The hotel was located close to Grand Central Station (a requirement for us in order to travel to Fordham University). It was everything that was advertised and better. The rooms were spacious and updated....

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Helpful?
Thank Julie D
New York City, New York
Reviewed 3 days ago NEW

The Tuscany offers great rooms, a great location and all at reasonable prices. We've stayed there many times and will continue to do so. There is also a lively bar and sushi restaurant, strongly recomend it.

Review collected in partnership with this hotel
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Helpful?
Thank jeremyr943
StGilesMgmt, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Hello jeremyr943, Thanks so much for your awesome review of The Tuscany! We always enjoy welcoming back returning guests, and we're so delighted to hear that The Tuscany delivers for you consistently. It's also great to hear that you enjoyed our spacious, modern rooms, and amazing location. We thank you and appreciate your loyalty. Please feel free to reach out...

Reviewed 3 days ago NEW

Pseudo glitz pasted over a tired old property. The room was dark and dingy, the wood furniture scraped and scarred. The red velvet chairs, meant to be chic and trendy belonged in a bordello. No room service, no coffee maker in the room, no real minibar, just a bottle of wine and some snacks. The Court, half way down the...

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Helpful?
Thank milyl519
StGilesMgmt, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Hello milyl519, Thanks so much for your recent review of The Tuscany. We certainly regret to hear that your visit did not live up to expectations, and that there were some inconsistencies with your stay. Your feedback is very important to us and our management team will be reviewing it in order to make needed improvements. Regarding coffeemakers, I would...

Reviewed 3 days ago NEW

The stay was overall good. The staff was excellent, welcoming and helpful. Our room was strangely enormous, unfortunately next to the elevator which was bit too noisy. The stile was okay, would count for beeing cool five years ago but needs an update. Great newly renovated bathroom was a stand out but the rest of the room was tired and...

Review collected in partnership with this hotel
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Helpful?
Thank arnargunnarsson
StGilesMgmt, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Hello arnargunnarsson, Thank you for sharing your recent experience at The Tuscany. It's a delight to hear that you enjoyed our spacious, comfortable rooms, central location and that you received such excellent service from our amiable staff. I'll be sure to share your kind words with them. However, we certainly regret to hear that your visit did not live up...

Reviewed 4 days ago NEW

AC did not work despite a visit by the engineer after mid nite. Room was an uncomfortable muggy 80 degrees. Phone also did not work. Engineer did manage to fix that. When mentioned to the front desk in the morning all I got was a half hearted apology and a bill for $600 bucks. Thank Goodness for options.

Review collected in partnership with this hotel
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Helpful?
Thank craigr391
StGilesMgmt, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Hello craigr391, Thank you for sharing your recent review of The Tuscany. We certainly regret to hear that your visit did not meet your expectations and that you left feeling any kind of frustration. We strive to provide warm, personal service to each and every guest, and it's very disappointing to hear that the service was not up to our...

Boston
Reviewed 6 days ago NEW

We love the location, the staff, the size of the rooms. We didn't like the incredibly loud air conditioner in our corner room. As it shut on and off during the night, it sounded as though we were listening to a tuba and bass drum duet. Really guys, upgrade your air conditioners, right away. That technology has improved in the...

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Helpful?
Thank jcder1
StGilesMgmt, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Hello jcder1, Thank you for sharing your recent experience at The Tuscany. It's a delight to hear that you enjoyed our spacious, comfortable rooms, central location and that you received such excellent service from our amiable staff. I'll be sure to share your kind words with them. However, we certainly regret to hear that your visit did not live up...

San Francisco, California
Reviewed 1 week ago

Little boutique hotel tucked away near Grand Central Station. The lobby is nicely done and has a cute little bar for a quick drink before going out. The rooms are a little on the worn side. Paint is chipping off in places in the room and a little dust in the corners. Nothing too sloppy, but just short of top...

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Helpful?
Thank Maria D
StGilesMgmt, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Hello Maria D, Thank you for sharing your recent experience at The Tuscany. It's a delight to hear that you enjoyed our convenient location and that our staff left such a nice impression on you. I'll be sure to share your kind words with them. We regret to hear, however, that your visit did not live up to expectations, and...

Reviewed 2 weeks ago via mobile

The rooms here are suburb sized, clean and have the necessities. Located in midtown near Grand Central the location is great. I didn't use any business services so can't speak to those. I came here for a business trip and needed to extend my stay 1 night. I found a great rate on a discount site and the hotel gladly...

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Helpful?
Thank Kerry L
StGilesMgmt, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Hello Kerry L, Thanks so much for your 5-star review of The Tuscany! We're so happy to hear you enjoyed our spacious, modern rooms, and central location. It's also great to hear that Dennis left such a nice impression on you. I'll be sure to share your kind words with him. Please feel free to reach out to me personally...

Washington DC, District of Columbia
Reviewed 2 weeks ago

I had never stayed here before but it turned out to be the best! My friend and I were meeting in NYC for a reunion. The room was beautiful, spotless and very big with a beautiful new bath. Could not have asked for better.

Review collected in partnership with this hotel
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Helpful?
Thank CarolandIvan
StGilesMgmt, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Hello CarolandIvan, Thanks so much for your rave review of The Tuscany! We're so happy to hear that you enjoyed our beautifully spacious room and had a wonderful reunion! Please do not hesitate to reach out to me personally at robertf@stgilesnewyork.com if I can be of assistance in arranging a future stay. Thanks again for sharing your experience here on...

Reviewed 2 weeks ago via mobile

We stayed here for one night because we had an event nearby in the evening. It's kind of a shame, actually, that we didn't get to spend more time in the room. They gave us a gorgeous large corner king room. The bed was super comfy and the shower was awesome. I wanted to call out sick to work in...

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Helpful?
Thank Kerry F
StGilesMgmt, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Hello Kerry F, Thanks so much for your marvelous review of The Tuscany! We're elated to hear that you enjoyed our spacious, comfortable rooms, and received such excellent service from our amiable staff. I'll be sure to share your kind words with them. Please feel free to reach out to me personally at robertf@stgilesnewyork.com if I can be of assistance...

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04/06/2017 05/06/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
The Tuscany - A St Giles Signature Hotel- emerged from a multi-million dollar renovation in 2013 as New York's latest luxury destination. The Tuscany's 124 rooms are amongst the most spacious accommodations you will find in Manhattan. Fabulous features include: hardwood entryways in all rooms, corner studios with an abundance of natural light and multiple suites with signature views of the Chrysler and Empire State Buildings. The plush decor creates warmth and invokes classic New York paired with modern amenities, including Molton Brown bath products, complimentary WiFi and rainforest showerheads in glass-enclosed showers. The Tuscany also boasts an in-house fitness center that features state-of-the-art exercise equipment. Open 24 hours a day for your convenience. Reserve today and rediscover New York City luxury at The Tuscany. ... more   less 

Additional Information about The Tuscany - A St Giles Signature Hotel

Address: 120 East 39th Street, New York City, NY 10016-0906
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Price Range: $323 - $652 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Tuscany - A St Giles Signature Hotel 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
St. Giles - The Tuscany New York Hotel New York City
w New York City
w Hotels The Tuscany
Hotel Style:
#43 Business Hotel in New York City
#64 Romantic Hotel in New York City
#73 Family Hotel in New York City
#76 Luxury Hotel in New York City
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Questions & Answers

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Melbourne, Australia

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms if possible they are 400 sq ft.”
jeremyr943, 23 May 2017 | Read review
“Great big room with 2 queen beds for my friend and I. Beautiful big bathroom too.”
CarolandIvan, 12 May 2017 | Read review
“The room was excellent.”
A8994NVsilviar, 27 Apr 2017 | Read review
“I think they are all likely good. No awesome views from this building but it's a good comfortable hotel.”
I9304POstevec, 24 Apr 2017 | Read review
“We stayed in room 607 not sure if all the rooms are this big, but it was huge!”
juliebrisby, 22 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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