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DoubleTree Suites by Hilton Hotel New York City - Times Square

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7,683 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton Hotel New York City - Times Square
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Showing 6,837: English reviews
Cadgwith, United Kingdom
Reviewed 28 September 2014

We stayed in two suites in September. The suites are large and have everything you need, they are clean and well serviced each day with clean towels etc. The staff on reception and the concierge are very helpful and friendly. The situation is great for all the theatres but with that comes he downside of huge bright lights of the...

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Helpful?
Thank CornishJane
Hilda G, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Cornish Jane, Thank you for your great review and I am thrilled that you liked our staff and concierge along with our clean suites. I know that Times Square is a really busy location, certainly what makes this the "city that never sleeps". Hope to see you on your next visit to Manhattan. Hilda

Reviewed 27 September 2014

Outstanding location! Awesome service! Easy access all theaters. Including discount ticket site. Short walk to Hard Rock Cafe !!!!!!!!! Two room suite is ideal for four people private bedroom has king bed

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Thank Bocasamec
Hilda G, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Bocasamec, Thank you for the five star rating and the shout out for our staff. Thrilled to see that you had a great stay. Hilda

Reviewed 27 September 2014 via mobile

Awesome hotel! Highly advise booking it for your next NYC trip! It's right in the heart of Times Square and Broadway. Plus a subway stop is literally right outside the door of the front of the hotel. My family is very happy with staff and accommodation!

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Helpful?
1Thank Dana W
Hilda G, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Dana, Thank you for the five star review. Thrilled that you loved our staff. We appreciate you sharing your great feedback. Hilda

Frisco, Texas
Reviewed 26 September 2014

Excellent location right on Times Square. Staff very helpful, friendly and efficient. We received and upgrade at check in and we had a wonderful breakfast included with our room. Starbucks served in the restaurant which we truly enjoyed.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank bevwarner
Hilda G, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Bevwarmer, Thank you for the great feedback and the five star review. Thrilled that you had a great stay. Hilda

Bellingham, Massachusetts
Reviewed 26 September 2014

The hotel is in the heart of Times Square. Upon check-in there was a line of guests. One front desk person was servicing the guests while the other was doing nothing, but attempting to look busy. Finally he waited on me. His name tag read "Daniel". As a Hilton Gold member, I am use to excellent customer service. Daniel couldn't...

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2Thank Moppet02019
Hilda G, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Moppet, Thank you for choosing the DoubleTree Suites by Hilton-Times Square on your recent visit to NYC. I am so sorry that you had a negative experience on check in. Daniel is one of our seasoned professionals at the front desk and it is unusual that he would not provide his usual great service. I and our Director of...

Sacramento, California
Reviewed 26 September 2014

Times Square is crazy, especially when traveling with your elderly father who is in a wheelchair. We got to our hotel early so our room wasn't ready; my father was exhausted from the travel and the recuperation from lung cancer treatment. Jennie greeted us at the front desk and was so helpful with the check in procedures and with my...

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Thank sak1226
Hilda G, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Sak, Thank you for your fantastic feeback on your recent stay. I am so sorry to read that your Dad is quite ill. I am so glad that Jenny was able to make the check in and stay that bit easier. I am happy to share your feedback with the entire team. I wish your father all the best...

Texarkana, Texas
Reviewed 26 September 2014

september the seventh myself and five other women had a girls trip.we loved the people at our hotel.but they became our heros on the twenty first of september when we tried to get six women and 14 bags to the airport. we did not realize that or president had come to New York and they were having a protest parade...

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2Thank Elaine P
Hilda G, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Elaine Thank you for the five star review with the six star commentary.. We have passed along your fanstastic comments to Eddie and David. I am thrillled to see that you had a super guest experience. Thank you so much for sharing. Hilda

Reviewed 26 September 2014 via mobile

Great for our weekend in New York City! Jennie was great at check in. She was welcoming, friendly & helpful. The room is spacious & clean. Could use more closet space. Delicious cookies! Location convenient to subway.

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Thank Rochelle S
Hilda G, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Rochelle, Thank you for the five star shoutout. Thrilled you and the "girls" enjoyed your stay. Those DoubleTree warm Chocolate chip cookies are just the best. Think I may go and grab one with my morning coffee! Hilda

Brisbane, Australia
Reviewed 25 September 2014

We stayed here for 7 days with our DD and enjoyed our stay very much. Although it was a tad annoying that you had to get an elevator all the time twice to get out but in saying that it made sense with all the crowdedness outside. We unfortunately had to wait a very long time before our room was...

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1Thank PG95
Hilda G, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear PG 95 Thank you for the rave review. Great news to share with you in that we are updating our Gingers Restaurant later this month and next month and I hope you will see and experience all the upgrades on that visit. Hilda

New Jersey
Reviewed 25 September 2014

perfect location, i stayed 3 weeks here for business. The food at the restaurant for breakfast lunch and dinner was very good, i would however go and enjoy what NY has to offer. i had a Suite in the Honors Floor and it was huge! service was outstanding and the lobby was nice, with huge tv near bar, grab a...

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Thank kevin m
Hilda G, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Kevin, Thank you for the five star review. Thrilled that you loved the hotel and those infamous warn DoubleTree Chocolate chip cookies. Hilda

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Staying in Midtown

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Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. The hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel New York City - Times Square

Address: 1568 Broadway, 47th Street, New York City, NY 10036-8201
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $350 - $704 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree Suites by Hilton Hotel New York City - Times Square 4*
Number of rooms: 460
Reservation Options:
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Also Known As:
Doubletree New York City
Doubletree Times Square
Suites New York City
New York Suites
Doubletree Guest Suites Times Square Nyc
Doubletree Hotel Times Square
Doubletree Hotel New York City
Hotel Style:
#70 Business Hotel in New York City
#101 Romantic Hotel in New York City
#109 Family Hotel in New York City
#127 Luxury Hotel in New York City
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the city view....it's worth it!”
motheroftwodivas, 24 Apr 2017 | Read review
“Suites with Times Square views are amazing”
MagAnt, 23 Apr 2017 | Read review
“I'm not sure what is happening at this hotel. They are cutting corners I think. It was so disappointing. I loved it before.”
rreagan831, 20 Apr 2017 | Read review
“Higher floors at rear of hotel logically will be quieter to avoid Times Square noise”
waynemM7652UM, 19 Apr 2017 | Read review
“high up is best!”
320martinc, 19 Apr 2017 | Read review
5 of 5