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DoubleTree Suites by Hilton Hotel New York City - Times Square

Booking.comUSD 406*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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DoubleTree Suites by Hilton Hotel New York City - Times Square
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7,746 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton Hotel New York City - Times Square
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Showing 6,893: English reviews
Reviewed 1 week ago NEW

Location is directly across the street from the Tickets booth & 1 block from the Big Bus ticket center (highly recommend this mode of transportation for sight seeing). Restaurants, shopping, and theatres are walkable/very close. Bed was comfortable and bathroom was large. Had trouble with the big screen, but informed the staff & it was fixed immediately. I'd stay here...

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Helpful?
Thank 524suej
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thanks for the 4-star rating and review, Sue! We're thrilled you had such a pleasant time with us! At DoubleTree Times Square, we strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our prime location. That's what we like to see! We look forward to sharing an even better experience with you next...

Brisbane, Australia
Reviewed 1 week ago

We have stayed here previously and really enjoyed both the hotel (particularly the space of the rooms) and most importantly the location, so when heading back to NY that is where I booked. I was enormously disappointed a few days in to go to bed with jackhammering of the building site next door all through the night - when you...

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Helpful?
Thank Casscruise2
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

We appreciate the feedback, Cass. We're disappointed your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to sharing with our guests at DoubleTree Times Square. We hold ourselves to a higher standard so we'll address your concerns with our team moving forward. We do hope you give us...

Las Vegas, United States
Reviewed 1 week ago

This is a wonderful property that offers two room suites with large bathrooms. The rooms are very clean and comfortable with new big screen TVs. All the rooms have refrigerators an micro waves. The staff are friendly and helpful. The place is close to all the action of Times Square and the theaters. Also, close to subway lines, etc. We...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Greg M
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thanks for the perfect review, Greg! We're delighted to hear that you had an amazing stay with us at DoubleTree Times Square! It's wonderful that you enjoyed your room and that everything was comfortable for you! We're also very pleased that our team provided you with friendly and helpful service! We can't wait for your next stay with us for...

Reviewed 1 week ago

This hotel is as close to the middle of Times Square as you can get! Convenient, nicely appointed, comfortable, spacious. Restaurant service was slow, but food was pretty good. Subway station right outside the front door. Short walk to 42nd Street. This hotel is at the intersection of 47th and 7th, so literally in the center of everything!

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Helpful?
Thank Kim K
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thanks for the 4/5 review, Kim! We're thrilled to hear that you had a great stay with us at DoubleTree Times Square! It's wonderful that you loved our central location right in Times Square! We'd love to see you again soon for an even more positive experience.

New York, United States
Reviewed 1 week ago

Close to Broadway and subway, great suite hotel for family or couples. Beds very comfortable and staff friendly. The refrigerator in room made it great for little kids to have drinks and beverages/water for adults. Coffee in morning with the in room brewer great tool

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank susanjH9459LJ
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thanks for the perfect review, Susan! We're delighted to hear that you had a fantastic stay with us at DoubleTree Times Square! It's wonderful that you loved our central location near Broadway and the subway! We're also very pleased that you enjoyed your room and that your beds were comfortable. We'd love to see you again soon for another excellent...

Fresno
Reviewed 1 week ago via mobile

Upon checking in to a friendly apmostphare, with a quick check in . Bar next to registration, and a eighty inch. Screen of the live showing of the street of time square. Up to your suite, a spacious area with all the comforts of home . As you walk out onto time's square straight facing the lights and glamor of...

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Helpful?
Thank Alfred P
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thanks for the 5/5 review, Alfred! We're delighted to hear that you had an amazing stay with us at DoubleTree Times Square! It's wonderful that your check-in process was quick and that our team provided you with friendly service! We're also very pleased that you enjoyed your suite and that everything was comfortable. We're looking forward to your next stay...

Dartmouth, Canada
Reviewed 1 week ago

We have stayed here many times and keep returning. Great location and a good hotel. Rooms are nice and big and security is excellent. Would recommend this location. Room temperature was very good and a fridge is really convenient for snacks!

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Helpful?
Thank Pat M
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thanks for the perfect review, Pat! We're delighted to hear that you had an incredible stay with us at DoubleTree Times Square! It's wonderful that you love our central location - that's what we like to hear! We're also very pleased that you enjoyed your room and the amenities provided! We'd love to see you again soon for another amazing...

Dallas
Reviewed 1 week ago

The best thing about this hotel was the room. The suites are spacious and comfortable. Service at breakfast was spotty. The front desk staff are helpful, but the concierge is arrogant and rude. The location is terrible, at one of the most congested corners in NYC, so crowded that it is sometimes difficult to exit the hotel. And the neighbourhood...

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Helpful?
Thank MaecenasOggi
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thank you for you review. We are sorry to hear that our location, staff and services did not meet your expectations. We are happy to hear that your room was to your liking and wish your stay with was more advantageous. Have a nice day.

Hartford CT
Reviewed 1 week ago

If you want to be in the middle of Times Square this is a great location. Steps away from everything, Broadway, restaurants, attractions, etc. Large hotel with 40+ floors. Great views if you are facing Times Square. Rooms are great-clean, spacious. Service is fine, there's a lot to maintain and the staff does a good job. Beware of parking fees-you...

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Helpful?
Thank Mal723
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thank you for the great review. We appreciate your feedback and love hearing how we can make our guest's stay even better. We are thrilled to hear that our location was perfect for your stay and that our staff and services met expectations. We hope to see you in the future. Have an amazing day!

Atlanta
Reviewed 1 week ago

Great overall trip to NYC. Room was clean and hotel was very convenient to all things Manhatten. Staff was excellent and friendly. Breakfast was fantastic with a wide variety of offerings. I could not have asked for anything else for my family trip to NYC.

Review collected in partnership with this hotel
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Helpful?
Thank R5124AOkeithw
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thank you for the great review. We love hearing such positive feedback from our guests. We are thrilled to hear that our staff and services exceeded expectations and made you and your family feel welcome from the moment you arrived. We hope to see you again in the future. Have a gorgeous day.

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04/06/2017 05/06/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. The hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel New York City - Times Square

Address: 1568 Broadway, 47th Street, New York City, NY 10036-8201
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $334 - $659 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree Suites by Hilton Hotel New York City - Times Square 4*
Number of rooms: 460
Reservation Options:
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Also Known As:
Doubletree New York City
Doubletree Times Square
Suites New York City
New York Suites
Doubletree Guest Suites Times Square Nyc
Doubletree Hotel Times Square
Doubletree Hotel New York City
Hotel Style:
#70 Business Hotel in New York City
#101 Romantic Hotel in New York City
#109 Family Hotel in New York City
#127 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel New York City - Times Square staff and other travellers.
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Questions? Get answers from DoubleTree Suites by Hilton Hotel New York City - Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Noise from street suggests high room”
d0ls0n3, 21 May 2017 | Read review
“Dont get a room facing the square unless you want constant day glo from all the neon. Go up high to avoid street noise”
tonyh120, 20 May 2017 | Read review
“Suites begin on the 19th floor, well above street noise”
764shirleyp, 18 May 2017 | Read review
“Ask for a view of Times Square”
sidneylenz, 17 May 2017 | Read review
“Be sure to get a room facing Times Square if you want a great view”
Val44614, 17 May 2017 | Read review
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