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DoubleTree Suites by Hilton Hotel New York City - Times Square

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Traveller (1981)
Room & Suite (1042)
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Overview
  • Excellent54%
  • Very good32%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“times square”(2,794 reviews)
“double tree”(310 reviews)
“warm cookies”(216 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from DoubleTree Suites by Hilton Hotel New York City - Times Square
Special Offer: NYC, Up To 20% Off!
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Offers from DoubleTree Suites by Hilton Hotel New York City - Times Square
Special Offer: NYC, Up To 20% Off!
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,615)
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7,650 results
Traveller rating
4,068
2,434
725
243
180
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LanguageEnglish
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4,068
2,434
725
243
180
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All reviewstimes squaredouble treewarm cookiesgreat locationnew yorkliving roomtkts boothwet barpull out sofathird floorcorner suitestreet levellarge bathroomconcierge deskcan't beat the locationroom keycentral park
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1 - 5 of 7,650 reviews
Reviewed 2 days ago via mobile

We arrived in June for our first family trip to NYC. Though the drop off by the Uber was intimidating - the streets are super busy - our check in process was super quick and easy. You enter on the 1st floor and have to...More

1  Thank Lacey T
Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded yesterday

Thanks for sharing this glowing review, Lacey! We're thrilled to hear you enjoyed your stay with us! At DoubleTree Times Square, it's our pleasure to accommodate you to the fullest extent. Your compliments for our convenient location let us know we're doing our job. After...More

Hotel's Favourite
Reviewed 4 weeks ago

Just a great time. Arrived on May 17 and was greeted at the check in by Uber professional Daniel Roberts. I had a dilemma re booking, and he took me through the process with a solution based ideal rarely seen at any hotels. Additionally, Daniel...More

2  Thank Kenneth T
Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded 4 weeks ago

Thank you for the outstanding review, Kenneth! We're delighted your experience with us was so wonderful and that you enjoyed our prime location! At DoubleTree Times Square, we strive to make all of our guests feel welcome and relaxed during their time with us. It's...More

Reviewed 3 days ago via mobile

The property has a great location and rooms are spacious and I would stop at that. Corridors are dingy and stink. We had a loud long buzzing sound in our room no 3113 which used to sound every 2-3hrs and the engineer informed us that...More

Thank rahulg77
Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded 2 days ago

We appreciate you taking the time to share your feedback, rahulg77. We're disappointed to hear that your experience at DoubleTree Times Square was tarnished by your interactions with some members of our team. Please know that we are dedicated to providing only the most attentive...More

Reviewed 3 days ago

This hotel is a gem. The location is super, very convinient, since it is right in Manhattan. Rooms are not very big, however, they are very clean and updated. The hotel is very suitable for business and pleasure travelers.More

Thank Dominicalex
Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded 3 days ago

Thank you for the excellent rating, Dominicalex! It's fantastic to hear you enjoyed your stay with us so much! We're delighted we could accommodate you during your stay at DoubleTree Times Square and that we left you with a wonderful impression. Your praise for our...More

Reviewed 4 days ago via mobile

We were provided with two connecting rooms as requested which is cool however the two rooms shared one bathroom only. Lovely location and staff not bad, they offered extra billows and blankets and anything we needed. Overall stay was goodMore

Thank safarashed79
Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded 3 days ago

Thank you for the feedback, safarashed79. While it's great you enjoyed your time with us so much, we regret that our services didn't exceed your expectations. At DoubleTree Times Square, we hold ourselves to a higher standard so we'll be sure to discuss your feedback...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 283 - USD 669 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Family Hotel in New York City
#69 Business Hotel in New York City
#98 Romantic Hotel in New York City
#150 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 283 - USD 669 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Family Hotel in New York City
#69 Business Hotel in New York City
#98 Romantic Hotel in New York City
#150 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1981)
Room & Suite (1042)
Dining (72)
Pool & Beach (2)
Amenities (35)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
angrhodes84
19 June 2018|
AnswerShow all 5 answers
Response from Alka P | Reviewed this property |
No. Only the bedroom has a door separating it from the living area. But the lining area does have a wall covering half the lounge area. Pretty quiet and private.
0
Votes
DMG63
10 June 2018|
Answer
Response from Paul B | Reviewed this property |
Yes - in the lobby, free access, very easy
1
Vote
DMG63
10 June 2018|
AnswerShow all 2 answers
Response from AmitUnstoppable | Reviewed this property |
There are no computer stations as such, but you can ask the front desk for printing boarding passes and they will help!
1
Vote
Room Tips
"we really enjoyed the Times Square view, the ads are always changing."
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"do not stay here"
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"We booked a premium room (21st floor and above) to avoid traffic noise."
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"Try and get a higher floor if you can to ensure there's no traffic/construction noise"
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