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The Watson Hotel

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4,107 Reviews from our TripAdvisor Community

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Showing 3,022: English reviews
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Page, Arizona
Reviewed 3 days ago NEWvia mobile

We found the Watson to be in a great location-Central Park, Columbia Circle, walking distance to Time Square. Room was comfortable and large. Walking distance to great places to dine. We checked in a little early and the staff was very accommodating. Decor is a bit dated but didn't detract from stay. However the construction outside our room didn't allow...

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Helpful?
Thank AliG29a
VanessaV57, Front Office Manager at The Watson Hotel, responded to this review

Hello AkiG29a, Thank you for sharing your wonderful comments with us. We are so pleased that we were able to accommodate your early arrival and that you found our location ideal. We do apologize for the construction but it's something needed in order to maintain the buildings in NYC. We try to schedule it during the day when most guest...

Reviewed 4 days ago NEWvia mobile

We could not he happier with The Watson. Perfect staff. Perfect bar.. perfect rooms.. economical and close yo everything. We will only stay at this hotel from now on! It doesn't even matter that there was a change over from the Holiday Inn to the Watson. They did noy skip a beat in customer satisfaction!

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Helpful?
Thank terri w
VanessaV57, Front Office Manager at The Watson Hotel, responded to this review

Hi Terri W, OMG, your comments are just absolutely amazing!!!!!! Thank you so much for sharing them with us and for your loyalty. I am so happy to read that you were with us when we were a Holiday Inn and still came back once we changed. I must admit, we were all worried when we decided to no longer...

White Rock, Canada
Reviewed 5 days ago NEW

What a delightful hotel to stay in.Okay, the rooms are pretty basic, but the matresses are excellent, the rooms are spacious, the entire staff are gracious, the bar tenders are a lot of fun and work very hard, the front desk is very helpful with directions, the little restaurant is inexpensive and serves a great breakfast. For lunch try their...

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Helpful?
Thank skiwhistler
VanessaV57, Front Office Manager at The Watson Hotel, responded to this review

Hello Skiwhistler, Thank you so much for your amazing review!!!!! You rock!!! I am so pleased to know that you enjoyed your stay with us to the fullest. I will share you kind words with my staff. Thank you for recommending us to others. We look forward to your return visit. Kind regards, Vanessa

London, United Kingdom
Reviewed 6 days ago NEWvia mobile

Stayed here and expected a great hotel from the pictures and web site. Rooms are tired and old. Bathrooms are a joke and old. No lighting or safes we had to move rooms to get a room safe. Lobby lacked any atmosphere... don't buy the sightseeing vouchers go direct all we did was queue after being told that we'd skip...

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Helpful?
Thank Darrell P
VanessaV57, Front Office Manager at The Watson Hotel, responded to this review

Hello Darrell P, Thank you for sharing your comments. I am so sorry to read that you did not enjoy your stay with us. We are an older building but with lots of character that we wish our guest would enjoy as much as we do. I wish you will reconsider visiting us in the future. Kind regards, Vanessa

london
Reviewed 6 days ago NEW

My daughter and I had booked 4 days in an air bnb, after two nights we decided to book a hotel. I did a quick check and the Watson offered a very good deal. We were very pleased with our choice. We had a lovely room facing the street and with a great view of the skyscrapers. This is my...

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Helpful?
Thank jacquie17
VanessaV57, Front Office Manager at The Watson Hotel, responded to this review

Hi Jacquie17, Wow, your comments rock!!!! Thank you so much for sharing them with us. I am so pleased that you really enjoyed your stay with us. This is what we strive for. I hope that you and your daughter will visit us again soon. Kind regards, Vanessa

Reviewed 6 days ago NEWvia mobile

Good location (near Central Park), kindly staff. Clean rooms and nice lobby. One thing - no information about repair works next to our window in the morning 9:30 am. Luckily we were already awakened..

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Helpful?
Thank Indre B
VanessaV57, Front Office Manager at The Watson Hotel, responded to this review

Hello Indre B Thank you so much for your wonderful review. We are so pleased that you enjoyed our clean rooms and friendly staff. We apologize that you were not informed of any work outside your window. We hope you will visit us again. Kind regards, Vanessa

Laurel, Maryland
Reviewed 1 week ago

Good value for the money. Had a basic room but by New York standards it was gigantic. There was plenty of room to walk around the bed and room. Bathroom was well kept with good towels and amentities. Bed was comfortable with nice linens. Room had a nice size desk and good TV. Hotel is rated as 3.5 stars and...

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Helpful?
2Thank Gary H
VanessaV57, Front Office Manager at The Watson Hotel, responded to this review

Hello Gary H, Thank you for your kind words. We are so pleased to know that you were pleasantly surprised. We appreciate your feedback. We hope you can visit us again in the near future. Kind regards,

Reviewed 1 week ago via mobile

The stay started okay, got a fairly nice room. Went for drinks and got back to the room around midnight, that's when the horror happened, a big fat RAT ran across room!!!! We where relocated, but they didn't even give us the room for free. This was room 1400, so you might end up with rats in every room. In...

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Helpful?
1Thank Lasse A
VanessaV57, Front Office Manager at The Watson Hotel, responded to this review

Hello Lasse A, Thank you for sharing your experience with us. I truly apologize for any inconvenience you experienced while stay with us. This is not something that is common at our property but we take seriously. We have an extermination company that visit our property to prevent that from happening since this is New York City and it's been...

Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago

I was at The Watson Hotel at the beginning of April 2017 for 5 nights. The overall experience was positive. It was my second time in NYC. We arrived at 01:30 am after a very long journey. Not too good check-in experience. The lady that attended me at the front desk wasn't very helpful at all. She tried to charge...

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Helpful?
Thank RPoncela
VanessaV57, Guest Relations Manager at The Watson Hotel, responded to this review

RPoncela, We appreciate the time you took to share your experience with us. I would first like to apologize for the poor service delivered during check in. However, I am happy the night manager was able to address the issue and offer assistance, we love to be able to turn a guests stay around. Third times a charm and I...

Weston, Florida
Reviewed 1 week ago

So really nothing special about the Watson to tell you. Yes the location to area attractions is a plus but the accommodations were just fair. I mean the place used to be a Holiday Inn and they are in desperate need of an upgrade. The elevators were tiny and ran slowly. The room has outdated wallpaper and the bathrooms need...

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Helpful?
1Thank regent7
VanessaWatsonHotel, Front Office Manager at The Watson Hotel, responded to this review

Hello Regent7, Thank you for sharing your comments. I do apologize that you did not enjoy your stay to the fullest. You are correct, once a total renovation is done, our prices will not be as affordable. We do look forward to updating things a bit at a time. We do hope you come again. Kind regards, Vanessa Vigo

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Breakfast Available

Additional Information about The Watson Hotel

Address: 440 West 57th Street, New York City, NY 10019-3013 (Formerly Holiday Inn Midtown / 57th St)
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: $219 - $481 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Watson Hotel 3.5*
Number of rooms: 597
Reservation Options:
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Also Known As:
Holiday Inn Midtown New York
Holiday Inn New York City
Holiday Inn Nyc
Holiday Inn Times Square
Holiday Inn Midtown 57th Street
Holiday Inn Midtown Manhattan
New York City Holiday Inn
Holiday Inn Manhattan Midtown
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Questions & Answers

Here's what travellers have asked, with answers from The Watson Hotel staff and other travellers.
138 questions
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Questions? Get answers from The Watson Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an high level floor to avoid the street noise.”
  • View from the windows.
  • View from the entrance. Super comfy bed.
  • Flat TV with lot of channels + Keurig coffee machine.
NRRobinson, 8 Apr 2017 | Read review
“18th floor had picturesque views!”
895margueritec, 5 Apr 2017 | Read review
“"B" building was good. Room was on 57th St but pretty quiet - good blackout curtains. No noise from neighboring rooms.”
KarinL563, 31 Mar 2017 | Read review
“Don't park in their garage or need special help with a problem.”
acmc2017, 30 Mar 2017 | Read review
“Tower A rooms had a good view.”
smmartin, 30 Mar 2017 | Read review
5 of 5