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Hilton New York Grand Central

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Traveller (536)
Room & Suite (459)
Dining (35)
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Overview
  • Excellent30%
  • Very good38%
  • Average19%
  • Poor8%
  • Terrible5%
Travellers talk about
“tudor city”(67 reviews)
“united nations”(59 reviews)
“new york”(299 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Hilton New York Grand Central
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton New York Grand Central
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (2,656)
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761
797
429
207
131
Show reviews that mention
All reviewstudor cityunited nationsnew yorkgrand centraleast riverchrysler buildingtimes squarefew blocksjunior suiterooms are smallboutique hotelmanhattandoormanconciergesubwayavenuecabs
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1 - 5 of 2,325 reviews
Reviewed yesterday via mobile

The staff were very attentive from the moment we arrived always greeted us with a hello and a smile even assisted with hailing a cab and putting the cases in at the end of the trip. The house keeping was the best really happy. The...More

Thank genal-jones
Hotel's Favourite
Reviewed 7 March 2018

When weather led to my flight being cancelled, I decided to look in Manhattan for a hotel to stay and wander the city since the airport hotels were likely to be filled with upset travelers waylaid by the storm hitting NY. The Hilton Grand Central...More

Thank Regina573
Response from Andrea M, Front Office Manager at Hilton New York Grand CentralResponded 9 March 2018

Thank you for taking a moment to share your experience. I am pleased to hear you found the staff, hotel and room to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Andrea McLeod Assistant...More

Reviewed 2 days ago

Stayed here during my daughters graduation. It was close to the subway and convenient to a lot of local attractions. The rooms are small, but it's NY, so that is not surprising. Everything was clean and the staff were very pleasant.

Review collected in partnership with Hilton Hotels & Resorts
Thank kirah509
Reviewed 2 days ago

The hotel room was clean and comfortable. Too much money for sleeping only. The room was too small to hang out in unless you were in the bed. The front desk ladies could use some training in customer service! Not very friendly!

Review collected in partnership with Hilton Hotels & Resorts
Thank Juanita G
Reviewed 1 week ago

This hotel needs an overhaul and immediate repair. The shower worked poorly, the jacuzzi not at all. It is not clean and it is difficult for the staff to do a proper job. Very expensive for what you get. Is not of Hilton standard. Staff...More

Review collected in partnership with Hilton Hotels & Resorts
Thank kristeranderss0n
Response from Oskarina R, Front Office Manager at Hilton New York Grand CentralResponded 6 days ago

Dear kristeranderss0n, Thank you for choosing the Hilton Grand Central hotel for your trip to New York. We deeply apology that the condition of the room was not up to par with the Hilton Standards. Your comments have been brought to the attention of the...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 193 - USD 457 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#136 Business Hotel in New York City
#174 Romantic Hotel in New York City
#211 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 193 - USD 457 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#136 Business Hotel in New York City
#174 Romantic Hotel in New York City
#211 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (536)
Room & Suite (459)
Dining (35)
Pool & Beach (2)
Amenities (39)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Charles E
18 December 2017|
AnswerShow all 3 answers
Response from Steambush | Reviewed this property |
I agree. About a half hour.
1
Vote
HCTAY
20 November 2017|
AnswerShow all 4 answers
Response from stevenekuhn | Reviewed this property |
We left our bags there for 5 days while travelling, we simply put them in the room, took the tag and then came back to get them upon our return. As long as you have the ticket, all is well. However since you are actually... More
2
Votes
Room Tips
"Maybe ask for a room higher up we were in room 406 but not much of a view."
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"Choose a room as high up as possible."
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"Balcony rooms are awesome!"
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"The higher floors are quieter!"
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