Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Hotel Riu Plaza New York Times Square
305 W 46th St, New York City, NY 10036-3810
Full view
View all photos(4,971)4,971
Room & Suite (1523)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
View prices for your travel dates
Contact accommodation for availability.
There are similar hotels available.
View allDid you already book this hotel?
Tell us so we can help you plan.
Avg. AU$566 /night, 1/18 - 1/19
AU$951
per night
AU$605
per night
AU$258
per night
Jan
Feb
18 Jan
Today
20 Jan
22 Jan
24 Jan
26 Jan
28 Jan
30 Jan
1 Feb
3 Feb
5 Feb
7 Feb
9 Feb
11 Feb
13 Feb
15 Feb
17 Feb
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
#101 of 509 hotels in New York City
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Suggest edits to improve what we show.Improve this listing
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Modern
Languages Spoken
English, French, Spanish
Property amenities
Free internet
Fitness Centre with Gym / Workout Room
Free breakfast
Car hire
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Wifi
Paid wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Special diet menus
Taxi service
Meeting rooms
Concierge
Non-smoking hotel
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Telephone
Refrigerator
Flatscreen TV
VIP room facilities
Bottled water
Laptop safe
Wake-up service / alarm clock
Room types
Non-smoking rooms
Suites
Family rooms
Location
305 W 46th St, New York City, NY 10036-3810
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
LaGuardia Airport
9.8 km•
See all flights
Teterboro Airport
11.8 km•
See all flights
50th St
4 min•New York City Subway
Rental Cars
598 Restaurants
within 0.5 kilometers
Reviews
4.5
7,434 reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
Nestled in the heart of the city, Hotel Riu Plaza New York Times Square garners praise for its prime location, with guests enjoying the proximity to iconic attractions despite some noise intrusion. The friendly staff and efficient breakfast service have earned commendations, although opinions on value are mixed due to additional fees.
While the rooms are celebrated for their cleanliness and comfort, their size, noise levels, and lack of coffee amenities have been noted as drawbacks. The hotel's atmosphere and character may not impress all, but its cleanliness and location remain highlights.
Location
Central
Atmosphere
Uninspiring
Rooms
Cramped
Value
Expensive
Cleanliness
Immaculate
Noise level
Mixed
Service
Friendly
Amenities
Satisfactory
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
Traveller rating
- 4,327
- 2,103
- 523
- 237
- 250
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
Hotel's Favourite
We had 3 rooms booked for our family trip for my daughters birthday. Request a certain floor and got it and asked for a different room type and got it. Fantastic welcoming service in check in.
We booked a junior suite and had access to the lounge which was very welcoming to get bottled water and other supplies. We stayed half board ( altho been told it’s stopping soon at the hotel ) and that was a godsend. To save having to go out looking for meals that people wanted to eat. Buffet in the morning and night was perfect.
We had people in our party who had never stayed there before and they also loved it. The breakfast was amazing as usual and loved the mix of going into the main restaurant and quieter one to try different surroundings.
The rooms are very clean and great they have shower gel in there for you. I love the gym there too. We will be back I’m sure. Love the place. If going for the first time here, don’t forget a kettle / tea making stuff and my advice would be to buy one in USA for the voltage out there cos the UK ones with adapter plug take ages to boil !!
We booked a junior suite and had access to the lounge which was very welcoming to get bottled water and other supplies. We stayed half board ( altho been told it’s stopping soon at the hotel ) and that was a godsend. To save having to go out looking for meals that people wanted to eat. Buffet in the morning and night was perfect.
We had people in our party who had never stayed there before and they also loved it. The breakfast was amazing as usual and loved the mix of going into the main restaurant and quieter one to try different surroundings.
The rooms are very clean and great they have shower gel in there for you. I love the gym there too. We will be back I’m sure. Love the place. If going for the first time here, don’t forget a kettle / tea making stuff and my advice would be to buy one in USA for the voltage out there cos the UK ones with adapter plug take ages to boil !!
Read more
Date of stay: July 2023Trip type: Travelled with family
Room Tip:Â Take a kettle and tea/coffee/cups etc.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RIU Hotels and Resorts, Owner at Hotel Riu Plaza New York Times Square
Responded 28 Aug 2023
Dear Gheth, Thank you so much for your compliments, our reward is your kind review with the confirmation of a job well done. It was a pleasure to host you. Please visit us again soon! Warmest Regards, Hotel Riu Plaza New York Times Square Online Reputation Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After my wife and daughter went to New York 2018 they had such a fantastic time they
convinced me to go so I thought Christmas Day and new year in New York 2019.
My wife stayed in the Rui Plaza Times Square and she said it was a great hotel so I booked to stay there again.
Upon arrival at the hotel I was quite surprised it was everything my wife explained the place was amazing the hotel was spotlessly clean and the reception Staff were very helpful and we were checked in very fast.
We were given a room on the 19th floor it had two double beds with thick mattresses and a bed settee that had the thinnest mattress possible and was very uncomfortable the springs dug into your back the room was clean and the views were amazing.
The room was cleaned and towel change everyday the bedding was changed 3 times in our week the air con failed to cool just heated the room the first night we thought we would die because of the heat we reported it to reception who got maintenance up straight away where they recorded a heat of the room in excess of 90 degrees! They fixed it straight away and we were sleeping well after that.
The stay included breakfast which was very enjoyable and a buffet type they had a reasonable priced cafe open in the afternoon must admit we did not have an evening meal there it had a good menu but the food was not what we wanted all in all it was a great stay with fantastic staff.
Just a couple of things that I would like to point out
If you have a bed settee try to get a better mattress, if you get into breakfast after 10 tell them you want to eat in the right hand side restaurant because at 10.20 they start coming round saying they were closing at 10.30 and you have to move to the other restaurant such annoyance when you have queued up and just sat down to be moved.
Also the restaurant was open to the public for breakfast and the most annoyingly thing was standing waiting in a queue for a table people come in off the street pay their money and was seated before the guests.
In overall this was a great experience but I just wish I had checked bill before I went as they charged 799 dollars New Year’s Eve night I would have come home the night before
convinced me to go so I thought Christmas Day and new year in New York 2019.
My wife stayed in the Rui Plaza Times Square and she said it was a great hotel so I booked to stay there again.
Upon arrival at the hotel I was quite surprised it was everything my wife explained the place was amazing the hotel was spotlessly clean and the reception Staff were very helpful and we were checked in very fast.
We were given a room on the 19th floor it had two double beds with thick mattresses and a bed settee that had the thinnest mattress possible and was very uncomfortable the springs dug into your back the room was clean and the views were amazing.
The room was cleaned and towel change everyday the bedding was changed 3 times in our week the air con failed to cool just heated the room the first night we thought we would die because of the heat we reported it to reception who got maintenance up straight away where they recorded a heat of the room in excess of 90 degrees! They fixed it straight away and we were sleeping well after that.
The stay included breakfast which was very enjoyable and a buffet type they had a reasonable priced cafe open in the afternoon must admit we did not have an evening meal there it had a good menu but the food was not what we wanted all in all it was a great stay with fantastic staff.
Just a couple of things that I would like to point out
If you have a bed settee try to get a better mattress, if you get into breakfast after 10 tell them you want to eat in the right hand side restaurant because at 10.20 they start coming round saying they were closing at 10.30 and you have to move to the other restaurant such annoyance when you have queued up and just sat down to be moved.
Also the restaurant was open to the public for breakfast and the most annoyingly thing was standing waiting in a queue for a table people come in off the street pay their money and was seated before the guests.
In overall this was a great experience but I just wish I had checked bill before I went as they charged 799 dollars New Year’s Eve night I would have come home the night before
Read more
Date of stay: December 2019
Rooms
Service
Sleep Quality
Room Tip:Â As the hotel is in town the views differ a lot the front of hotel facing towards town the rear...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza New York Times Square
Responded 22 Jan 2020
Dear john, Thank you for taking the time to share your experience with us and with the travel community! We are happy to learn that overall you had a good time during your stay at our Hotel Riu Plaza New York Times Square! We appreciate your kind words and compliments towards most of our products and services. However, we lament that you found some inconveniences that made your stay less enjoyable which we apologize for! We have taken notes of these concerns and suggestions and will share them with our Management team so that they can take them into consideration! It was our pleasure to take care of you and we look forward to welcoming you back very soon in one of our worldwide hotels! King regards, Hotel Riu Plaza New York Times Square Online Reputation Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
I surprised my Husband to a Birthday trip to New York in November 2019. Having never been to the USA before I wanted a hotel that was near to Times Square as a central base and the hotel did not disappoint. Check in was smooth upon arrival and our room was clean, very comfortable and spacious - we had a room with two double beds and still felt that it was a good size. We found that the location of the hotel was ideal for us and we were surprised that you can’t hear the busy city once inside the hotel and our sleep was always undisturbed. We did have breakfast at the hotel as it was part of the B&B package on 2 mornings during our stay and found that this was ok but we chose to eat out in the city too as we had a lot of early starts. We also used the on-site cafe to get a take away drink as we walked into the city some mornings too which was reasonably priced. We reached most of the main sites on foot but did use the Subway a couple of time’s too and found the stations in easy walking distance from the hotel.
All in all we had a fantastic stay and I would definitely stay at this hotel again if we went back to New York.
All in all we had a fantastic stay and I would definitely stay at this hotel again if we went back to New York.
Read more
Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza New York Times Square
Responded 14 Jan 2020
Dear Kimbersd, Thank for your time. We are truly grateful to read your inspiring review!! We are delighted that you had a fabulous stay and that you enjoyed your time with us. We hope to welcome you again in the near future. With our best wishes we remain, Hotel Riu Plaza New York Times Square Online Reputation Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just arrived home from Riu Times Square NewYork . Great hotel for sightseeing as it’s central . Nice rooms but we didn’t get the room we booked. We were booked into a double delux family room what we were put into was a double standard.apparently it was an up grade. Well it was on the 26 floor with a balcony and we were told on checking in we could use the lounge on 26 with complimentary drinks etc . But when the key stopped working the stuffy young woman on the desk said it wasn’t included. So wouldn’t re do the key . Honestly the women on the desk needs a personality transplant. The guys were fine . They sorted out key out straight away with no questions asked . The Buffet breakfast was included but honestly we tried it twice and It was awful why do they open to the public when they have guests to cater for . It was crowded loud and cold greasy food . We have used Riu before in Mexico and food was fantastic. The cleaning of the room we couldn’t fault the girl came in everyday and changed towels even when we hadn’t left them on the floor. The other thing is noise at night people just slam their blooming doors I think something needs to be put on the doors so they cannot be left to slam shut . Apart from that we had a great week ..
Read more
Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza New York Times Square
Responded 4 Mar 2020
Dear 568mandym, Thank you for your time, We are glad to learn that you had a great time during your stay! We appreciate your kind words and apologize for the inconveniences you mention! We hope to host you again in one of our worldwide hotels in the future! Greetings, Hotel Riu Plaza New York Times Square Online Reputation Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We recently returned from this hotel after our first visit to NYC. When we arrived at the hotel after a long day travelling first impressions of the hotel were good. Very modern reception area and very clean. Check in was ok and pretty quick. They took a hold deposit of $200 for our 2 rooms to cover any breakages etc which incurred whilst there. This was refunded at the end of the holiday and back in my account within 2 days of leaving, bearing in mind we left over the weekend. Our resort fees were included in the cost of the holiday which we booked with TUI and these covered all WIFI usage, bottled water etc in the room. Once checked in we went to our room. I had emailed the hotel prior to arrival and requested 2 rooms next door to each other and on high floor with views. Both of these requests were fulfilled with our rooms being on floor 27. The room was adequate for the amount of time we spent in it. I believe all hotel rooms in NYC are small. There is not a lot of space for clothes with only a small area of wardrobe and 4 small drawers, but we utilised what space we had. Rooms were kept clean by housekeeping staff who cleaned everyday. Breakfast was included in the cost of the holiday. I had read reviews beforehand about breakfast, stating to be down early as after a certain time it became like a cattle market. We were down for breakfast on the first morning at 7am and already it was a free for all. I understand you are in New York and it is hectic all the time but I think a little more organisation would be better. The dining room is like sitting in a school canteen with no ambience and no privacy with tables being so close to each other that you had no privacy to talk to who you were with. Although there is quite a few choices at breakfast, the quality is quite poor for a 4 star hotel. This resulted in us having to have breakfast out of the hotel after only 2 days as we really couldn’t face it any longer. In NYC you expect to be able to eat the breakfast the hotel provide as it does cost a lot of money to go there and the extra expense on top of what you have already paid for isn’t ideal. The hotel is in a great location, only 3 minutes walk to Times Square and also within easy reach of other famous landmarks so can’t fault the location. Some staff are very helpful but some are very rude and make you feel like you are a problem when asking for information or help with anything. Other than the problem with the breakfast and some rude staff the visit was ok but now I have seen it and done it I wouldn’t return to NYC as plenty other places on my bucket list
Read more
Date of stay: February 2020
Rooms
Location
Service
Room Tip:Â High floor for views of city
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza New York Times Square
Responded 13 Mar 2020
Dear Kirsteen, Thank you so much for sharing your impressions with us. While we are glad to know that you were satisfied with your room, we regret to read your words regarding the breakfast buffet and the service provided by some of our team and we would like to sincerely apologize for the difficulties encountered. Let us assure you that it is always the intention of our staff members to provide a service with professionalism and kindliness. It is a pity that you left thinking otherwise. Feedback such as yours helps us in focusing on any failings to the standards we strive for and we will forward it to our management team. It is our sincerest hope to have the opportunity to welcome you back in the future in some of our worldwide hotels. With our best wishes we remain, Hotel Riu Plaza New York Times Square Online Reputation Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have just returned from a seven night stay at the Riu Plaza which is a fantastic hotel in a great area. The hotel is very clean and modern when we checked in we were allocated a room on the third floor I had requested on my booking through Booking.com a high floor, I mentioned this to reception and was allocated a room on the 19th floor (room 1916) which had a great view.
Times Square is a couple of minutes walk away and the hotel is situated on the edge of the Hells Kitchen area with plenty of places to eat. The breakfast is okay but you need to be down early to avoid an over crowded dining room. We booked with booking.com all fees and taxes were included so we had no nasty surprises at checkout.
I would definitely return to this hotel, just a couple of tips / recommendations not related to the hotel - if you want to go up to the pedestal at the Statue of Liberty the first 200 people through the ticket office receive a free ticket. We where lucky enough to receive a ticket, the views were excellent. If you fancy watching a show go and see Moulin Rouge we can not rate this show highly enough and would definitely go and see it again. We booked tickets before we travelled as it does get booked up quickly and it is rare to secure tickets from the booths in Times Square.
Times Square is a couple of minutes walk away and the hotel is situated on the edge of the Hells Kitchen area with plenty of places to eat. The breakfast is okay but you need to be down early to avoid an over crowded dining room. We booked with booking.com all fees and taxes were included so we had no nasty surprises at checkout.
I would definitely return to this hotel, just a couple of tips / recommendations not related to the hotel - if you want to go up to the pedestal at the Statue of Liberty the first 200 people through the ticket office receive a free ticket. We where lucky enough to receive a ticket, the views were excellent. If you fancy watching a show go and see Moulin Rouge we can not rate this show highly enough and would definitely go and see it again. We booked tickets before we travelled as it does get booked up quickly and it is rare to secure tickets from the booths in Times Square.
Read more
Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza New York Times Square
Responded 19 Mar 2020
Dear ClaireHarl, Thank you for taking your time to review our Hotel Riu Plaza New York Times Square! It is so much delightful that you enjoyed our room views. However, we regret that you had the impression that our hotel was crowded during breakfast since we work very hard to make all of our hosts feel comfortable and to maintain a high level of food quality and service every day. We would be pleased if you come and visit us again soon for another memorable time. With our best wishes we remain, Hotel Riu Plaza New York Times Square Online Reputation Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lovely hotel in a fabulous location. We stayed here for 3 nights as a family of four, sharing a room with two double beds.
Friendly staff on arrival and departure, breakfast can get very busy but never queued for too long.
We paid $65 city room tax for the three nights which included WiFi and bottled water (bottled water not regularly replaced and WiFi was patchy at times so not a great bargain)! A deposit of $150 was also taken on arrival and refunded at check out.
The hotel can’t be responsible for some of the other noisy residents at night but you do also still hear some outside street noise, even on the 18th floor.
Left luggage retrieval was very busy around 2pm and the hotel reception ordered us a private car service back to JFK airport for $75 plus tip which worked well.
We would definitely stay here again.....
Friendly staff on arrival and departure, breakfast can get very busy but never queued for too long.
We paid $65 city room tax for the three nights which included WiFi and bottled water (bottled water not regularly replaced and WiFi was patchy at times so not a great bargain)! A deposit of $150 was also taken on arrival and refunded at check out.
The hotel can’t be responsible for some of the other noisy residents at night but you do also still hear some outside street noise, even on the 18th floor.
Left luggage retrieval was very busy around 2pm and the hotel reception ordered us a private car service back to JFK airport for $75 plus tip which worked well.
We would definitely stay here again.....
Read more
Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza New York Times Square
Responded 27 Feb 2020
Dear smallmaninabigcity, Thank you for taking your time to share your wonderful review! It is very nice to hear that you had such a great time at our hotel! It was our pleasure to take care of you and we look forward to welcoming you back very soon! With our best wishes we remain, Hotel Riu Plaza New York Times Square Online Reputation Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had 5 nights in New York and stayed here in Jan 2020
Got a free upgrade on arrival to a 2 bed suite near the top, with stunning views of the city below. It's a great location on 8th Avenue and 46th St.
Breakfast was included in the package we took and it was well worth it, great selection of hot and cold foods for all nations to enjoy and really set us up for the day ahead.
You can also get a super beffet style evening meal there for $35, which is cheap in comparison to many places
Got a free upgrade on arrival to a 2 bed suite near the top, with stunning views of the city below. It's a great location on 8th Avenue and 46th St.
Breakfast was included in the package we took and it was well worth it, great selection of hot and cold foods for all nations to enjoy and really set us up for the day ahead.
You can also get a super beffet style evening meal there for $35, which is cheap in comparison to many places
Read more
Date of stay: January 2020
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza New York Times Square
Responded 18 Feb 2020
Dear Ian, Thank you for your top rating and for sharing your experience regarding your recent stay with us. It pleases us to see that you appreciated our excellent breakfast buffet and convenient location near so many wonderful attractions. From our entire team here at the Hotel Riu Plaza New York Times Square, we are grateful that we had the opportunity to serve you and would love to welcome you back soon. Kind regards Hotel Riu Plaza New York Times Square Online Reputation Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is all all location, location, location.
Aside from it, it's a rather average experience from a service and quality perspective. Rooms are very badly isolated so street noise is permanent all night long, so if you are a light sleeper, this is most certainly not the hotel for you. Room size is in line with the average Manhattan hotel room.
Buffet breakfast set up has the feel of a large beach resort (like those of this hotel chain in sunny shores): an endless amount of tables next to each other so that you cannot enjoy a private conversation with your better half, feels like a factory where everything is self-service and of low quality.
On the plus side, this hotel is a 2 minute walk to Times Square so if location is important to you, then you may wish to consider this property as an alternative which is probably priced below the average hotel room in that part of town.
Aside from it, it's a rather average experience from a service and quality perspective. Rooms are very badly isolated so street noise is permanent all night long, so if you are a light sleeper, this is most certainly not the hotel for you. Room size is in line with the average Manhattan hotel room.
Buffet breakfast set up has the feel of a large beach resort (like those of this hotel chain in sunny shores): an endless amount of tables next to each other so that you cannot enjoy a private conversation with your better half, feels like a factory where everything is self-service and of low quality.
On the plus side, this hotel is a 2 minute walk to Times Square so if location is important to you, then you may wish to consider this property as an alternative which is probably priced below the average hotel room in that part of town.
Read more
Date of stay: December 2019
Cleanliness
Service
Sleep Quality
Room Tip:Â Get a room in a very high floor to reduce street noise
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza New York Times Square
Responded 20 Apr 2020
Dear nostopping1234, Many thanks for your time and for highlighting our location a few steps from Times Square. We regret to learn about the inconveniences that you encountered and would like to assure you that we do our best to provide our guests with a truly relaxing stay and that all our rooms are built considering the legal requirements regarding insulation. We will forward your comments to our leadership team for further consideration and hope to host you someday again, stay safe meanwhile! With our best wishes we remain, Hotel Riu Plaza New York Times Square Online Reputation Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 4 nights whilst in New York for a city break, The hotel is in a great location, approximately 5 minutes from Times Square and also very near Top of the Rock and the Empire State building. Our room was lovely and clean, very compact (as you would expect in NYC), I would recommend a room on one of the higher floors - we were level 10 but I think the views from higher up would be better. We had breakfast at the hotel on a couple of the mornings, and there is a huge amount of choice, but be aware it is very busy at peak times (8:30-10), the buffet is open to non hotel guests and seemed to be very popular. The staff were extremely helpful and knowledgeable - overall I would definitely recommend this hotel.
Read more
Date of stay: November 2019
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza New York Times Square
Responded 15 Jan 2020
Dear A5684IJjessicar, Thank you so much for your comments and for choosing our hotel for your city break. We are most pleased that you liked our great location, the lovely room and the service provided by our helpful staff. We will make sure to let our Food and Beverage Team know about your comments and we look forward to welcoming you back someday soon. With our best wishes we remain, Hotel Riu Plaza New York Times Square Online Reputation Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes, a hairdryer is provided in the room. Nothing special, but it does the job.
…
"Just be sure you don’t mind the person/people you are traveling with seeing and hearing you in the glass bathroom."Read full review
…
PRICE RANGE
AU$347 - AU$835 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTimes Square / Midtown West / Hell's Kitchen / Manhattan
NUMBER OF ROOMS
647
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingHOTEL RIU PLAZA NEW YORK TIMES SQUARE - 2025 Prices & Reviews (New York City) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Hotel Riu Plaza New York Times Square
Which popular attractions are close to Hotel Riu Plaza New York Times Square?
Nearby attractions include Broadway (0.3 km), Times Square (0.3 km), and Come From Away (0.2 km).
What are some of the property amenities at Hotel Riu Plaza New York Times Square?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Riu Plaza New York Times Square?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Riu Plaza New York Times Square?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Riu Plaza New York Times Square?
Conveniently located restaurants include Sicily Osteria, Frisson Espresso, and Los Tacos No. 1.
Are there opportunities to exercise at Hotel Riu Plaza New York Times Square?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hotel Riu Plaza New York Times Square?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Riu Plaza New York Times Square offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hotel Riu Plaza New York Times Square?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Hotel Riu Plaza New York Times Square?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.8 km), World Trade Center Memorial Foundation (5.8 km), and United Nations Headquarters (2.0 km).
Is Hotel Riu Plaza New York Times Square accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.