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The Gallivant Times Square

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1,098 Reviews from our TripAdvisor Community

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Showing 716: English reviews
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Lincolnshire
Reviewed yesterday NEW

After reading some of the reviews on here I was extremely apprehensive about our booking and considered changing to another hotel. So pleased we never! The location was perfect, the bed was like sleeping on feathers and the staff were extremely helpful. We had some of the issues previously mentioned, ran out of coffee, reception replaced these and cups; Room...

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Helpful?
Thank missymlincolnshire
Foxboro, Massachusetts
Reviewed 2 days ago NEWvia mobile

Lobby is very nice..loved the decor. Parking is directly across the street. No valet needed. Hotel will stamp your ticket for a better price. Tried to check in early but no go. Asked for higher floor room which hotel accommodated. Checked bags with concierge so we could walk around. They were very polite and helpful. Hotel is really in a...

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Helpful?
Thank irenethebean_11
Management response:

Dear Irene, We are absolutely delighted to hear you had such an outstanding visit with us. We are pleased to know we were able to reach your expectations during your vacation. We certainly look forward to welcoming you back in the future and creating, yet another, fantastic visit. Have a fabulous day! Sincerely, Ben Elie-Assistant General Manager

Reviewed 3 days ago NEWvia mobile

If all or part of your visit is to go to the theater, this is an ideal choice. Within a block of the TKTS day of show ticket booths on Times Square, what could be better? Look for off season deals to get best value. It's a fairly noisy location, especially since a fire station is just down the block...

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Helpful?
Thank Jerry G
Management response:

Dear Jerry, Thank you for taking the time to review our hotel. We appreciate and value all of our guest's feedback and I'm pleased to know you had a truly memorable experience. Thanks again for sharing your feedback and we hope to welcome you back again in the future. Sincerely, Ben Elie-Assistant General Manager

San Juan, Puerto Rico
Reviewed 3 days ago NEW

I booked this hotel through their page, I thought it was going to be a nice spacious room with a double bed. Well, the room I got looked nothing like the ones they show in their pictures and on top of that we got two twin beds. Only one of the beds had a comforter. I called the front desk...

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Helpful?
Thank SuperFoodie1127
Management response:

Dear Guest, I would like to take this moment to thank you for your graciuous review and for being our guest. We do appreciate you taking the time to share your experience and to know we met some of you expectations. Thank you also for your kind words about Antonio, who takes great pride in offering our guests excellent services....

Southampton, United Kingdom
Reviewed 4 days ago NEWvia mobile

So we stayed here for three nights in Feb 17 and over Presidents Day weekend. Despite the American holiday, the hotel didn't seem too busy. First impressions, lobby seemed clean and modern. Checked in around 9pm and the guy at reception didn't smile, or greet us in a particularly friendly manner. Doesn't make or break things but when you've just...

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Helpful?
Thank Saintphil23
Management response:

Hello Guest, Thank you for sharing your experience with us. We apologize for the detail upon check-in. It is disappointing to hear that our hotel did not live up to your expectations. All of us here at Gallivant Times Square Hotel take your comments very seriously, and we are eager to correct any failures on our part. We also understand...

Miami, Florida
Reviewed 4 days ago NEW

When you go to NYC you know rooms are small. But as small as to barely fit standing on the side of the bed? And the front desk staff do have an attitude. Again, is what you have to expect when traveling to the city, but more so.

Review collected in partnership with Amoma.com
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Helpful?
Thank A9710GCguillermog
Management response:

Hello Guest, Thank you for sharing your experience with us. We are so sorry to hear that we did not meet your expectations. We will use your feedback to make improvements to the guest experience. We hope tho have the opportunity to welcome you back to our hotel. Sincerely, Ben Elie –Assistant General Manager

Lincolnshire, United Kingdom
Reviewed 4 days ago NEW

This hotel is perfect location - right round the corner from Times Square and 10 minute walk to central park. The hotel is lovely and clean, very modern. The staff were friendly, pleasant and always willing to help. There is an ATM in the lobby which was useful. The room had everything you need but I did think it was...

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Helpful?
Thank SophieLincoln
Management response:

Hello Sophie, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you disturbed by some street noise. Thank you for highlighting our courteous staff, great location and clean guestroom. We look forward to the opportunity and the pleasure of serving you once again...

Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

Price at this time of the year is friendly on the pocket plus it is in a prime location and tourist sites are mostly within walking distance. Queen deluxe Room is decent enough for 2 people considering NYC standards. No microwave oven in the rooms and fridge are upon request. Restaurants are all over anyway. They have given us complimentary...

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Helpful?
Thank GLN-Dxb
Management response:

Hello, Thank you for taking the time to share your feedback of the Gallivant Times Square. I am glad to hear that we could meet your needs with our facilities and location. Indeed our location is perfect for guests wishing to venture out and enjoy the city. Thank you again for choosing our property, we look forward to accommodating you...

Southend-on-Sea, United Kingdom
Reviewed 1 week ago via mobile

Picked this hotel purely for its location and ease to everything, I'm not one to pick a hotel on its facilities when going on a city break like NY you pick for its location and this was spot on, room was small but again what do you expect for a NY hotel? Facilities in room were ok there was free...

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Helpful?
Thank George R
Management response:

Dear guest, We appreciate the feedback and rating. It's fantastic you enjoyed and appreciated our prime location. That's what we like to see. We strive to provide quality comfort and convenience for our guests so we'll be addressing your concerns with the appropriate members of our team moving forward. We look forward to sharing a more positive experience with you...

London, United Kingdom
Reviewed 1 week ago

We were pleasantly surprised when we stayed here in November, we had a very comfortable and clean room. Four of us stayed in a room that faced the river. Like most places near Times Square, there was a little noise, nothing that kept any of us awake. I loved the view, down to the river and all the buildings in...

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Helpful?
Thank Jo G
Management response:

Hello Jo, I would like to express our heartily thanks for your comments. We are pleased to know that you had a fantastic time with us and that we have exceeded your expectations. We’re pleased that you choose the Gallivant Times Square, and we look forward to the opportunity and the pleasure of serving you once again in the near...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Excellent location in the heart of Times Square, steps from Broadway Theaters, Rockefeller Center, Empire State Building-Guest rooms featuring; free wireless internet, flat screen televisions, free local phone calls, in-room coffee makers, i-home docking stations, complimentary weekday newspaper, in-room safe. On-Site Fitness Center, Business Center, Conference Room- Two Restaurants, Lobby Bar, Room Service - 50 Suites with bunk beds. ... more   less 

Additional Information about The Gallivant Times Square

Address: 234 West 48th Street, Times Square, New York City, NY 10036 (Formerly TRYP by Wyndham New York Times Square)
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $192 - $515 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Gallivant Times Square 3.5*
Number of rooms: 336
Reservation Options:
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Also Known As:
Best Western President Hotel New York
Best Western Nyc
Best Western Hotel Nyc
Best Western New York City
New York City Best Western
Best Western President New York
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Questions & Answers

Here's what travellers have asked, with answers from The Gallivant Times Square staff and other travellers.
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Questions? Get answers from The Gallivant Times Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Leave the room tag on the handle to notify you're out to get the room cleaned”
 of 5 bubbles missymlincolnshire, 26 Feb 2017 | Read review
“Only good if you are traveling solo and you don't care AT ALL about the room. BTW, travel light. No room for large luggage...”
 of 5 bubbles A9710GCguillermog, 23 Feb 2017 | Read review
“rooms away from the lift”
 of 5 bubbles SophieLincoln, 23 Feb 2017 | Read review
“Four of us stayed in a family room for six, we all had a lovely comfortable bed. Great location.”
 of 5 bubbles 608jog, 16 Feb 2017 | Read review
“Ask if they have rooms where you cant hear eveyrhing thats going on outside...”
 of 5 bubbles samsve123, 10 Feb 2017 | Read review
5 of 5