1 Hotel Central Park is beyond what we expected. From the moment we walked in we were greeted with impeccable customer service and it smelled REALLY good. The room was clean, comfortable, and the hotel is located in a wonderful part of the city. Close to shopping, restaurants, coffee shops and did I mention SO close to Central Park? We walked there every day during our 5-day stay. The hotel even has its own cafe! I started each morning with freshly squeezed juice and my husband recommends the flat white coffee. The hotel itself is unique, down-to-earth, very nice and they go above and beyond for the environment which was a fun unexpected bonus. Not to mention the staff is genuinely helpful, kind, and resourceful. To sum it up---we loved the place and cannot wait to come back!
staff is top notch - from valet pull up to when we left, totally accommodating (forgot toothbrush, ear plugs, etc. no problem they helped me). Rooms are beautiful and all eco friendly which is amazing. Gym has pelotons and woodways - very high end. Great location, easy to get anywhere especially park. Stayed for business this month and last and was very pleased, this is my go to hotel in NYC now.
We stayed for 2 nights and had a fantastic experience! The rooms were very modern and fresh looking with a very cool concept. The hotel is very focused on a natural feel and sustainability and you could definitely tell that from the furniture to the eco-friendly accents. The bed was very comfortable, the window seat was a delight (my girlfriend spent a lot of time sitting there just looking out on the edge of the Park) and the different lighting controls were fun. The only knock I could think would be that the hallways actually reverberate sound pretty easily, so it's not difficult to hear people outside on your floor, but that didn't really bother us. I would highly recommend anyone to stay there!
The service at this hotel from end to end is superb. From the moment I found 1 Hotel Central Park I was impressed. Before booking I had some questions after viewing their website, and I received helpful and informative information from the guest service staff when I contacted them over the phone. Not only did they answer all of questions, but they also shared fun background information about the hotel, as well as their willingness to try to accommodate early check in whenever possible. After my call did not result in a booking, as I was going to book online on my own after deciding between a few other hotels in the Central Park area, the staff kindly continued our wonderful conversation and ended with a pleasant we hope to see you this weekend. Booking online directly through the hotel was so easy, the hotel offered a deal with a great rate, complimentary late 1 PM checkout, as well as a $25 credit to the wonderful restaurant Jam's at the hotel! On our way into the hotel in the morning from out of town, we called (after 10 AM as suggested by the staff), and requested early check in and the staff happily noted my accommodation request. We were able to get early check in at 2:00PM, 2 hours before their regular reservation start, and after a very long night of work (after 6:00AM), even were accommodating with a 1:30PM check out. The service did not even end as we checked out, as they offered to check our bags for the day as we were not leaving the city just yet! We are so pleased with our lovely stay here at 1 Hotel Central Park, and cannot wait until we come back!…
From the moment we entered the lobby, the guest services agents were so welcoming and helpful. Joshua at the front desk made sure our room was ready, while Lorenzo the concierge set us up with three great dinner reservations. The room size and storage is on the bigger side for a new Central Park hotel, very comfortable. Our King bed was sumptuous while the quality and selection of towels was excellent. The location is superb, and while the restaurant Jams is still gearing up to back to full service, we enjoyed excellent juices, smoothies, cookies, soup and coffees in their very comfortable space. We recommend highly!