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The Plaza

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The Plaza
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2,104 Reviews from our TripAdvisor Community

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Showing 1,734: English reviews
Edinburgh, United Kingdom
Reviewed 20 August 2015 via mobile

We stayed at the Plaza for 7 nights and were treated superbly each and every day. The staff were so welcoming and friendly, the rooms were fantastic and the ambiance second to none. Our stay in the Plaza was for a special occasion and it could not genuinely have been any better. Thank you to all who made this a...

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Helpful?
Thank scottisholdgit
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for choosing The Plaza for your special occasion and I’m thrilled to know that you enjoyed your stay. Thank you for comments, which are greatly appreciated. Warm regards, Donovan Alicea, Director of Rooms

Portland, Oregon
Reviewed 20 August 2015

Its like stepping back in Time. Surprisingly the lobby bar is so small it only holds 8 tables. which takes away from the grand aww of the hotel but the rooms make up for it. The upstairs bar is just OK, and the the bathrooms are a place you could spend most of your time with the gold trimmings and...

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Helpful?
Thank leavingtherain
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for your feedback and we hope to see you at The Plaza again soon! Warm regards, Donovan Alicea, Director of Rooms

Japan
Reviewed 20 August 2015

Atmosphere was the best in NY. But service was not special compared to the other hotels. No one helped me carrying bagage after check-in. There was no pen in my room, and there were only two glasses although we were four. There was no slippers in my room on the first day. I made a call to guest service, but...

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank tak63
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for your comments. I am terribly disappointed to learn of the deficiencies that you experienced during your stay. Thank you for bringing this to my attention as it is certainly not acceptable. Warm regards, Donovan Alicea, Director of Rooms

Reviewed 19 August 2015

This hotel is a classic. It has been in may movies and it is right across the Central Park and walking distance to many attractions in NY. It is a luxurious hotel, however, compared to other luxurious hotels, it seems to be outdated.

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Helpful?
Thank Alejandro M
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, All of us at The Plaza would like to thank you for your comments regarding your stay with us. We can’t wait to welcome you back! Thank you for again for your review. Warm regards, Donovan Alicea, Director of Operations

Drexel Hill, Pennsylvania
Reviewed 18 August 2015

From Neil at the front door to Jerry waiting inside and then to Lilo at the front desk my wife and I were WOWED! Like old friends coming home. It was the best four (4) days of our lives. The best was walking in and finding champagne waiting for us to celebrate our 20th. Stayed here initially for our honeymoon....

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank roberty240
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, I am so pleased to know that you enjoyed your stay and The Plaza for your special 20th anniversary! We are delighted that we could welcome you back for such a wonderful milestone occasion. Thank you for your comments, which have been shared with our team. Warm regards, Donovan Alicea, Director of Rooms

Zurich, Switzerland
Reviewed 18 August 2015

i stayed there with my grand parents already and also with my parents and now i stay there with my fiancee. it is a very nice and well located hotel. the rooms are very nice and spacious - high luxury and quality. the higher the floor the calmer and relaxing it is. service staff is not the best, but on...

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3Thank sammarste
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us. We are delighted to welcome you and your family to your home in New York City throughout the years. We hope to see you again soon. Warm regards, Donovan Alicea, Director of Rooms

San Diego, California
Reviewed 18 August 2015

We came here with our 4-year daughter for one night to have the stereotypical New York tourist experience. If you come here for this I'd be very surprised if it does not deliver. Highlights: -Great service from bell staff and front desk. Made my daughter feel like a princess. Rode on the luggage cart. Went to the pink Eloise phone...

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1Thank BiscottiCalifornia
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at The Plaza. We are so pleased to know that you enjoyed your stay. We love to welcome young guests and introduce them to Eloise! Thank you for your comments. Warm regards, Donovan Alicea, Director of Rooms

Schenectady, New York
Reviewed 16 August 2015

The Plaza is famous and perhaps the reason is buried in its past. This is a good hotel to be sure, but in my view it relies on past glories more than its present. My room (an Edwardian Suite) was a two roomed suite. The bathroom was enormous. If you like gold fittings, ornate furniture and the sense that one...

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Helpful?
2Thank Noel S
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for taking the time to share your feedback and insights regarding your recent stay. I am sorry to learn that this visit failed to meet your expectations and we appreciate your comments. Warm regards, Donovan Alicea, Director of Rooms

Montreux
Reviewed 13 August 2015 via mobile

rooms are with the heaviest matierials very light colours missing any kitsch serive and green room unbeatable as is the location right on5th and park.families favourite amd a safe harbour for businesstrios recommemd high floors but facing park is a must!;-)

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Helpful?
Thank worldtraveller1968
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for your sharing your feedback. Warm regards, Donovan Alicea, Director of Rooms

Venice, Italy
Reviewed 13 August 2015

I've always dreamt to stay here at The Plaza every time I went to New York and finally the dream came true. It seemed like living in a dream, living in the heart of the city I love and I will always adore. The rooms are great, I had never slept so coziness. Love NY and love the Plaza

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Helpful?
2Thank Margherita C
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, We are delighted to hear that you enjoyed The Plaza and we hope to welcome you back again soon! Warm regards, Donovan Alicea, Director of Rooms

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Striking the balance between its storied past and limitless future, The Plaza is the ultimate New York City luxury lifestyle destination - an iconic urban resort with a new and contemporary spirit. While traditions remain, such as the opulent grandeur of the Beaux Arts decor and the iconic Afternoon Tea in The Palm Court, exciting new offerings at this legendary hotel include the elegant Champagne Bar, the stylish Rose Club, and The Plaza Food Hall. The Plaza Hotel offers 282 distinctive guestrooms, including 102 luxurious suites, which boast the largest square footage of any luxury hotel in New York City. From the sumptuous decor to the impeccable white glove service, The Plaza is an extraordinary hotel that offers every indulgence. For our suite guests, The Plaza is pleased to offer Butler Service 24 hours a day. ... more   less 

Additional Information about The Plaza

Address: Fifth Avenue at Central Park South, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $778 - $1,624 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Plaza 5*
Number of rooms: 282
Reservation Options:
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Also Known As:
Plaza New York City
Plaza Hotel New York City
Hotel Style:
#23 Spa Hotel in New York City
#50 Green Hotel in New York City
#87 Luxury Hotel in New York City
#104 Business Hotel in New York City
#105 Romantic Hotel in New York City
#132 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Plaza staff and other travellers.
29 questions
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Calgary, Canada
Bedale, United Kingdom

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Questions? Get answers from The Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As always book early”
 of 5 bubbles 962sammyk, 18 Feb 2017 | Read review
“Any room is excellent of itself.”
 of 5 bubbles Y7375BOrobertf, 11 Feb 2017 | Read review
“Don't worry about the cost”
 of 5 bubbles freemak2, 29 Jan 2017 | Read review
“Must look over Central Park”
 of 5 bubbles BBear52, 5 Jan 2017 | Read review
“The 19th Floor Junior Suite was spacious and extraordinary.”
 of 5 bubbles jackhanney, 4 Jan 2017 | Read review
5 of 5