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The Plaza

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The Plaza
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2,109 Reviews from our TripAdvisor Community

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Showing 1,737: English reviews
Elmira
Reviewed 29 August 2015

What a wonderful time we just enjoyed at The Plaza hotel in NYC. Everything about the hotel is perfect! From the moment you arrive, the staff treats you as if you are the most important guest they have. The rooms are luxurious, the hotel is stunning and the food is out of this world. With the shops, restaurants and the...

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1Thank JLaw0807
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for your comments and I’m delighted to know that you enjoyed your stay at The Plaza! Thank you for making us your home in New York City, and we look forward to your next visit. Warm regards, Donovan Alicea, Director of Rooms

London, United Kingdom
Reviewed 28 August 2015

This is The Plaza Hotel in New York City, so we all know what to expect. Indeed, we were not disappointed in any way at all. We were staying in one of the senior suites and were impressed by the decoration and the level of the finish. Needless to say, the hotel's location was so convenient for thee park and...

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3Thank HBBG6688
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for your comments. I'm thrilled to hear that you enjoyed your stay with us and that we will have the pleasure of welcoming you back at Christmas time. The holiday season is truly magical here at The Plaza! Warm regards, Donovan Alicea, Director of Rooms

Harrogate
Reviewed 28 August 2015

Second time at the Plaza in the last 12 months and another memorable stay at the hotel. From the moment you arrive at the front door, you encounter a top class experience. Also, the great rooms, great staff and great location make it my 'go to hotel' in NYC.

Review collected in partnership with Fairmont Hotels & Resorts
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Thank Barry F
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, We are so delighted to be your go-to hotel in New York City! Thank you for choosing The Plaza to be your home away from home. We look forward to your next visit. Warm regards, Donovan Alicea, Director of Rooms

Riyadh, Saudi Arabia
Reviewed 28 August 2015

luxury hotel price on the high side only disappointment no free wifi for non fairmont club members which is outrageous for the 21st century The plaza food court is amazing location in mid town Manhattan and Central Park is a few steps away only in the middle of tourist attractions

Review collected in partnership with Fairmont Hotels & Resorts
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Thank mohammedk58
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for your feedback and your comments are appreciated. I'm happy to hear that you enjoyed your overall stay, and were able to experience The Plaza Food Hall while you were here. Warm regards, Donovan Alicea, Director of Rooms

Harrison Township
Reviewed 27 August 2015

Special occasions in NYC should be spent at the Plaza. We spent the week in New York for our anniversary and wouldn't want to have spent the time anywhere else but at the Plaza. Location of the Plaza made it easy to get to any location we had planned to visit.

Review collected in partnership with Fairmont Hotels & Resorts
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Thank brianbQ2258MO
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for choosing The Plaza for your special anniversary celebration. We are honored to be a part of your special moments and memories! Warm regards, Donovan Alicea, Director of Rooms

L'Ile-Perrot, Canada
Reviewed 27 August 2015

The room was a fairly good size especially for New York. The staff was amazing and breakfast is very good. Cleaning the hallways after someone finished there room service would have to be improved on since I did see plates that stayed there for a few days.

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1Thank Conrad H
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for your feedback! We appreciate you taking the time to share your comments, and are very happy to hear that you enjoyed your stay at The Plaza. Warm regards, Donovan Alicea, Director of Rooms

Toronto, Canada
Reviewed 27 August 2015

Great few days in NYC with my lovely daughter. The hotel and staff were fantastic, accommodating and wonderful to deal with. Ms. Juliet in Concierge was so lovely she handled our dinner, car and site seeing reservations. Food with divine. Drinks, delicious. Sites awesome. Can't wait to return!

Review collected in partnership with Fairmont Hotels & Resorts
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Thank lindamO7127JA
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for your comments. I am thrilled to hear that you enjoyed your stay and am delighted to share this feedback with Juliet as well. Warm regards, Donovan Alicea, Director of Rooms

Philadelphia, Pennsylvania
Reviewed 26 August 2015

This was a birthday treat for an eight year old and her mom, It was an over the top celebration with a wow room, great service and highlighted by a birthday cake and card from "Eloise". Everything was perfett, including the Todd English food court with international goodies to take for your trip back to reality

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Thank Joan1725
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for joining us at The Plaza for a very special birthday celebration. I’m delighted to know that you enjoyed your stay, as well as The Palm Court and the Todd English Food Hall. Warm regards, Donovan Alicea, Director of Rooms

Rehoboth, Massachusetts
Reviewed 25 August 2015

Best hotel we have ever stayed in. NOTHING negative to say. The staff treats you like royalty and addresses you by name. When making the reservation online, my daughter wrote that she loved the movie Home Alone 2. The staff set up a mini-adventure in our room leaving us notes and flowers from Kevin. They also left the DVD to...

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4Thank familytravel57
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for choosing The Plaza as your family’s home in New York City! I’m delighted to know that you enjoyed your stay. Thank you for your feedback and we look forward to welcoming you again soon. Warm regards, Donovan Alicea, Director of Rooms

Quinte West, Canada
Reviewed 25 August 2015

Loved, loved the Plaza. where you're made to feel Regal. Outstanding and friendly service. Such a place of Royal stature for all who are blessed to grace such an amazing Hotel. Will be back, cannot wait.

Review collected in partnership with Fairmont Hotels & Resorts
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Thank Deborah M
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for your feedback and we truly look forward to welcoming you back again soon! Warm regards, Donovan Alicea, Director of Rooms

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Striking the balance between its storied past and limitless future, The Plaza is the ultimate New York City luxury lifestyle destination - an iconic urban resort with a new and contemporary spirit. While traditions remain, such as the opulent grandeur of the Beaux Arts decor and the iconic Afternoon Tea in The Palm Court, exciting new offerings at this legendary hotel include the elegant Champagne Bar, the stylish Rose Club, and The Plaza Food Hall. The Plaza Hotel offers 282 distinctive guestrooms, including 102 luxurious suites, which boast the largest square footage of any luxury hotel in New York City. From the sumptuous decor to the impeccable white glove service, The Plaza is an extraordinary hotel that offers every indulgence. For our suite guests, The Plaza is pleased to offer Butler Service 24 hours a day. ... more   less 

Additional Information about The Plaza

Address: Fifth Avenue at Central Park South, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $755 - $1,635 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Plaza 5*
Number of rooms: 282
Reservation Options:
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Also Known As:
Plaza New York City
Plaza Hotel New York City
Hotel Style:
#22 Spa Hotel in New York City
#51 Green Hotel in New York City
#86 Luxury Hotel in New York City
#104 Business Hotel in New York City
#105 Romantic Hotel in New York City
#132 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Plaza staff and other travellers.
29 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As always book early”
 of 5 bubbles 962sammyk, 18 Feb 2017 | Read review
“Any room is excellent of itself.”
 of 5 bubbles Y7375BOrobertf, 11 Feb 2017 | Read review
“Don't worry about the cost”
 of 5 bubbles freemak2, 29 Jan 2017 | Read review
“Must look over Central Park”
 of 5 bubbles BBear52, 5 Jan 2017 | Read review
“The 19th Floor Junior Suite was spacious and extraordinary.”
 of 5 bubbles jackhanney, 4 Jan 2017 | Read review
5 of 5