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The Plaza

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2,042 Reviews from our TripAdvisor Community

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Showing 1,690: English reviews
Lago Vista, Texas
Reviewed yesterday NEWvia mobile

Currently staying until Tuesday. Celebrating my sisters 50th and the magic of Christmas in NYC. SAVE YOUR MONEY! The hotel is lovely, but service is shameful! It's The Plaza, they realize it's a busy time...way understaffed. Terrible service at every turn. Trying to stay positive but honestly, NYC has so many options...look around before booking here. Good luck! ❤️🗽

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Helpful?
Thank LVNtheDRM247
Fort Worth, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 28 September 2016

Whenever you think New York, The Plaza stands out as a landmark of this great city. I stayed there for 4 nights with my wife celebrating our honeymoon. We got there and right away we were congratulated for our wedding. We got an upgraded room on the 17th floor. IT WAS AMAZING!!!. Our room was kept in tip top condition...

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2Thank Gonzalo D
About Hotel's Favourite Review
Donovan A, Manager at The Plaza, responded to this review

Dear Gonzalo , Thank you for sharing your feedback with us about your stay. I’m delighted to hear that you chose The Plaza for your recent stay to New York City and am so pleased to hear that you enjoyed our stay with us Did you have the opportunity to take a carriage ride through Central Park? It would be...

New York
Reviewed yesterday NEW

We stayed at The Plaza for two nights during a weekend in the holiday season. The hotel was festive and was decorated beautifully. We stayed in one of the tower rooms which was absolutely beautiful and the best part of our stay. It was a suite with a sitting area and a separate bedroom. The bedroom was round with a...

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Thank marik044
Calgary, Canada
Reviewed 2 days ago NEWvia mobile

The hotel was really nice! Close to Central Park and everyone was friendly... Was a bit pricy but well worth it. It made the stress of the traffic and constant honking disappear. Nice food market downstairs with many options to choose from.

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Thank mkschmitz
Tomball, Texas
Reviewed 2 days ago NEW

I brought my 78 year old mother to The Plaza for a mother/daughter weekend in NYC. We stayed 3 nights and it was lovely! There are definitely cheaper hotels to be found in NYC; however, staying at The Plaza was part of the overall treat for my mother and was worth every penny.

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Helpful?
Thank tanyac00k
Management response:

Dear Tanyac00k, I hope it was everything you and your mother hoped for during your visit at The Plaza! We look forward to welcoming you back soon! Kind Regards, Donovan Alicea Director of Operations

Saint Louis, Missouri
Reviewed 2 days ago NEWvia mobile

The plaza was a wonderful stay. The hotel was buzzing and decorated beautifully. Access to the Todd English Hall is fantastic and the hotel bar is only open to guests which cuts down on the crowd. The room was pleasant but maid service did not arrive until 6 pm the following day after a call was made to the front...

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Helpful?
Thank piastl
Management response:

Dear piastl, Thank you for your valuable feedback regarding your recent stay with us at The Plaza. Allow me to apologize for the missed service you experienced with housekeeping. I will personally follow up with our team. I am very sorry about the construction noise. It was unexpected as their was a water pipe burst under the street that impacted...

London, United Kingdom
Reviewed 2 days ago NEW

I have stayed a The Plaza on several occasions now and always enjoy my stay. The bedrooms are an excellent size with high ceilings and classic decor, with big bathrooms. Being New York and such an iconic building it is on the tourist trail, so the public areas sometimes feels like Grand Central than an exclusive hotel. A victim of...

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Thank Peter N
Management response:

Dear Peter N, Thank you for your wonderful compliments! December is our busiest time of the year mostly because of all the holiday activations we have in the hotel and having 5th Ave shopping at our feet. We are very grateful that we can share our beautiful iconic hotel with the public and we hope you visit soon in our...

Baton Rouge
Reviewed 3 days ago NEW

Everything expected and more than I anticipated. This is the quintessential New York hotel and the service and room quality merely echo its deserved reputation. Every need and form of assistance was either anticipated or offered upon request and the condition of the property was beyond compare. If there is one hotel to stay in while in NYC, it should...

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Thank glp3
Management response:

Dear glp3 Thank you for your wonderful compliments! We look forward to welcoming you back to The Plaza very soon! Kind Regards, Donovan Alicea Director of Operations

Boca Raton, Florida
Reviewed 3 days ago NEWvia mobile

I just spent 2 nights at the Plaza for a business conference and wish I could have stayed longer. It is truly a landmark hotel with pure New York old world splendor, as well as wonderful service. I spent most of my life in the NY area, before moving out of the area, but never had the pleasure of staying...

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Thank JLP66
Management response:

Dear JLP66 Thank you for your wonderful compliments! Please contact me when you and your wife are ready to visit. I would be delighted to arrange your accommodations for you. We look forward to welcoming you back to The Plaza! Kind Regards, Donovan Alicea Director of Operations

Mount Waverley
Reviewed 3 days ago NEW

Exceeded my expectations. I had communicated with the hotel,prior to my arrival that I was travelling from Australia , solo to,celebrate my 50 th. Boy, was I spoilt! I received a room upgrade, a special birthday cake. The Bell man Eddie, deserves a special thanks for helping me out .. So impressed with my whole experience. Yes, it is expensive,...

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Helpful?
Thank Effy L
Management response:

Dear Effy L, Thank you for your wonderful compliments! I hope you hada great time celebrating your 50th Birthday with us! We hope we will have another opportunity to celebrate with you very soon. Eddie says hello! Kind Regards, Donovan Alicea Director of Operations

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Striking the balance between its storied past and limitless future, The Plaza is the ultimate New York City luxury lifestyle destination - an iconic urban resort with a new and contemporary spirit. While traditions remain, such as the opulent grandeur of the Beaux Arts decor and the iconic Afternoon Tea in The Palm Court, exciting new offerings at this legendary hotel include the elegant Champagne Bar, the stylish Rose Club, and The Plaza Food Hall. The Plaza Hotel offers 282 distinctive guestrooms, including 102 luxurious suites, which boast the largest square footage of any luxury hotel in New York City. From the sumptuous decor to the impeccable white glove service, The Plaza is an extraordinary hotel that offers every indulgence. For our suite guests, The Plaza is pleased to offer Butler Service 24 hours a day. ... more   less 

Additional Information about The Plaza

Address: Fifth Avenue at Central Park South, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $709 - $2,654 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Plaza 5*
Number of rooms: 282
Reservation Options:
TripAdvisor is proud to partner with Amex, Fairmont Hotels, Booking.com, Hotels.com, Odigeo, Travelocity and Jetsetter so you can book your The Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Plaza New York City
Plaza Hotel New York City
Hotel Style:
#27 Spa Hotel in New York City
#51 Green Hotel in New York City
#97 Luxury Hotel in New York City
#104 Business Hotel in New York City
#105 Romantic Hotel in New York City
#132 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Plaza staff and other travellers.
26 questions
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Bedale, United Kingdom

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Questions? Get answers from The Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As with any hotel in New York - to get a quiet room go for one over looking the central courtyard. Street facing rooms are noisy.”
 of 5 bubbles 565petern, 9 Dec 2016 | Read review
“I´m speaking about tea, only”
 of 5 bubbles mliporac, 26 Nov 2016 | Read review
“Excellent location just at Central park and shopping and top Restaurant near by”
 of 5 bubbles 875markusz, 9 Nov 2016 | Read review
“top floors renovated section”
 of 5 bubbles AviBanon, 3 Nov 2016 | Read review
“ask for view”
 of 5 bubbles HowardJfan, 18 Oct 2016 | Read review
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