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    Empire Hotel

    44 West 63rd Street, New York City, NY 10023-7029
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    03/12/2017 04/12/2017
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    Overview
    • Excellent34%
    • Very good30%
    • Average19%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “lincoln center” (1,068 reviews)
    “gossip girl” (103 reviews)
    Wifi
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    4.0 Star Hotel
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    Park Central Hotel New York
    4,879 reviews
    #271 of 469 hotels in New York City
     
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    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (6,226)
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    981 - 985 of 5,560 reviews

    Reviewed 7 December 2016

    The following amenities were broken: telephone, television remote, heating unit, shower. I had to turn the heater off and on multiple times to get hot air. It made loud clicking noises that woke me up throughout the night.More

    Review collected in partnership with this hotel
    Thank Hollygolightly321
    Response from kkim2016, General Manager at Empire HotelResponded 8 December 2016

    Hollygolightly321 Thank you very much for sharing your story with us.. our sincere apologies for not living up to your expectations and during the service you have come to expect. Our steam system for the cooler weather can be a little fickle in temperature control,...More

    Reviewed 7 December 2016

    The front office has always been very helpful to me for all of my special requests - and made travelling with my family very smooth at the Empire. I would say that the Management shows a great example to the rest of the staff by...More

    Thank jrodtx99
    Response from kkim2016, General Manager at Empire HotelResponded 7 December 2016

    jrodtx99 Thank you so very much for sharing your story with us with regard to your recent stay at the Empire Hotel. We are very thankful that we have become part of your personal choice and that strive for instinctive service. We truly look forward...More

    Reviewed 7 December 2016

    Stayed here for the first time ever to celebrate our anniversary and it was so amazing. We loved the staff because they were so friendly! We will definitely come back soon and stay a little longer tooMore

    Thank Kathiusca N
    Response from kkim2016, General Manager at Empire HotelResponded 7 December 2016

    Kathiusca N Thank you for sharing your story with us and that you were able to make a connection. Our team prides itself on personalized service and we a please that we have made that impression during your journey with us celebrating a life moment....More

    Reviewed 7 December 2016

    I was there last week and it was amazing. Great service and awesome environment. I had a great experience at the bar as well. The staff is well trained and they make sure I always taken care of all the time.

    Thank jrafael07
    Response from kkim2016, General Manager at Empire HotelResponded 7 December 2016

    jrafael07 Thank you very much for sharing your journey and story with us, we appreciate that we were given the opportunity to create a memorable memory. We look forward to reconnecting upon you return to the Big Apple. Safe Travels General Manager Empire Hotel

    Reviewed 7 December 2016

    My mini staycation at the Empire was an absolute dream. As a New Yorker, my expectations for the hotel were high and I'm pleased to say the Empire met and surpassed every single one of them. The lobby atmosphere was great--upbeat music and friendly staff....More

    Thank Chelsea H
    Response from kkim2016, General Manager at Empire HotelResponded 7 December 2016

    Chelsea H Thank you for sharing your story with us about your recent stay here at the Empire Hotel. We are very please that Joes and Gregory made a favorable impression as our entire team strive to provide instinctive service. We look forward in reconnecting...More

    Park Central Hotel New York
    4,879 reviews
    #271 of 469 hotels in New York City
     
    the Quin
    2,926 reviews
    #41 of 469 hotels in New York City
     
    Phillips Club
    91 reviews
    #345 of 469 hotels in New York City
     
    AKA Central Park
    452 reviews
    #217 of 469 hotels in New York City
     
    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Pool
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Pool
    • Bar/Lounge
    Details
    • Price range
    • USD 152 - USD 432 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #214 Luxury Hotel in New York City
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 426
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Priceline, Agoda, Hotwire, Hotels.com, Orbitz, Cancelon, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your Empire Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Upper West Side / Manhattan
    Add Photo Photos
    Traveller (1259)
    Room & Suite (478)
    Pool & Beach (60)
    Dining (31)
    Hotel & Grounds (848)
    Bathroom (115)
    Business Centre & Event Rooms (10)
    Family and Play Areas (2)
    Nearby
    Upper West Side
    Nestled between Central Park and the Hudson River, the
    Upper West Side offers iconic architecture and a
    quiet, residential respite from the buzzing energy of
    downtown. Along Central Park West are many of the
    city’s most iconic apartment buildings, as well as the
    American Museum of Natural History, which has been
    welcoming visitors to its historic exhibit halls for
    over 140 years. Culture fans will love Lincoln Center,
    ...More
    Phillips Club
    91 reviews
    .31 km away
     
    the Quin
    2,926 reviews
    .91 km away
     
    Park Central Hotel New York
    4,879 reviews
    .81 km away
     
    Nearby Restaurants
    Boulud Sud
    730 reviews
    .07 km away
    Rosa Mexicano - Lincoln Center
    1,114 reviews
    .08 km away
    The Smith
    1,177 reviews
    .03 km away
    Cafe Fiorello
    1,042 reviews
    .02 km away
    Nearby Attractions
    Lincoln Center for the Performing Arts
    2,279 reviews
    .10 km away
    New York City Ballet (NYCB)
    335 reviews
    .12 km away
    American Ballet Theatre
    83 reviews
    .14 km away
    American Folk Art Museum
    158 reviews
    .19 km away
    Ask a question
    Questions & Answers
    Suzanne B
    13 October 2017|
    AnswerShow all 7 answers
    Response from Kathleen G | Reviewed this property |
    No kettle, only a Keurig coffee machine. They have room service, but we never tried it since we were up early most mornings and went to Starbucks. WiFi was a charge... VERY expensive!!
    1
    Vote
    craigore73
    4 October 2017|
    AnswerShow all 5 answers
    Response from AW77 | Reviewed this property |
    There was a coffee machine which had a supply of coffee etc when we arrived and sometimes replacements were left We did not have a fridge
    1
    Vote
    KentToastie
    12 September 2017|
    AnswerShow all 2 answers
    Response from Myles C | Reviewed this property |
    They consistently failed to refresh our teas and coffees and when I asked they told me they were 3 usd a pod.they claim to refresh them every day on a complimentary basis. Really disappointed with the hotel overall. It's the... More
    0
    Votes
    Room Tips
    "Rooms 403 & 404 were fine for us!"
    Read review
    "ask at the reception desk and they will try to accommodate you with a city view."
    Read review
    "Be very careful with booking. If there is a problem, do not expect resolution."
    Read review
    "Don't think there is one"
    Read review
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