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Empire Hotel

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5,349 Reviews from our TripAdvisor Community

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Showing 4,782: English reviews
Detroit, Michigan
Reviewed 7 May 2016

The room was very nice and comfortable, maybe just a bit dark. We had a view of Lincoln Center. The location was perfect for our visit, as family was just around the block. Also, close to all types of transportation. The staff is friendly and engaging, always inquiring how everything is going. The free WiFi is available only in the...

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Helpful?
Thank nitabean82
Atif Y, General Manager at Empire Hotel, responded to this review

Dear nitabean82, Thank you for your recent stay at the Empire and for taking the time to provide us with value added feedback. I’m happy you found our hotel location convenient to your needs and our staff friendly. Our team is passionate about creating positive experiences and I’m glad we were able to do so for you. I hope you...

London, United Kingdom
Reviewed 7 May 2016 via mobile

I stayed here... Mainly because I am a huge Gossip girl fan...! The hotel is lovely, but very dark inside with the lighting. The rooms are lovely but not overly huge. I felt it was slightly overpriced for the room, no kettle facilities for a drink, small bathroom. A nice experience but not the gossip Girl experiment I was expecting!

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Helpful?
Thank Megan1933
Atif Y, General Manager at Empire Hotel, responded to this review

Dear Megan, Thank you for your recent stay at the Empire and for taking the time to provide us with value added feedback. I’m happy you are a huge Gossip girl fan and do sincerely apologies we did not meet your expectation. We do have many rooms' categories with various sizes. I hope you will visit us once again so,...

Anchorage, Alaska
Reviewed 6 May 2016

Room cozy, not fancy but very comfortable. Stayed one week,and returned 2 weeks later after a trip to the UK. The staff up graded us to a suite as it was our second stay. Everyone really nice. Great location 2 blocks from Central Park,Lincoln Center and the Met across the street, several nice places to eat across the street. 10...

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Helpful?
1Thank malcolm1964
Atif Y, General Manager at Empire Hotel, responded to this review

Dear Malcolm, Thank you so much for taking the time to write your feedback. I’m so happy you liked our staff quality of services and found our hotel location comfortable. I have shared your feedback with the team and we are looking forward to your next stay at the Empire. Please let me know if I can be of future...

Lakeland, Florida
Reviewed 6 May 2016

The Empire Hotel is just across the street from Lincoln Center for the Performing Arts, so it has the perfect location. The staff is friendly and attentive. Both Sharde and Maria were especially helpful to us. The rooms are a little small, but they are very attractive and cozy. Ours had a great view of the small park directly in...

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Helpful?
1Thank John S
Atif Y, General Manager at Empire Hotel, responded to this review

Dear John, Thank you so much for taking the time to write your feedback. I’m so happy you liked our staff quality of services and found our hotel location comfortable. Our team here is passionate about creating positive experiences and I’m glad we were able to do so for you. I have shared your feedback with Sharde, Maria and the...

Cortland, New York
Reviewed 6 May 2016

This is the second time I've stayed at The Empire. You can't beat the location. It is in walking distance to theater, shopping and museums. My stay this time was not nearly as nice as last year. We had a room on the first floor that looked out over a "condensing farm" of air conditioning units. It was also right...

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Helpful?
Thank Theresa S
Atif Y, General Manager at Empire Hotel, responded to this review

Dear Theresa, Thank you for your recent stay at the Empire and for taking the time to provide us with value added feedback. I’m happy you found our hotel location convenient to your needs and do sincerely apologies for the few challenges took place during your stay. I hope you will visit us once again so, we can turn this...

Tulsa
Reviewed 6 May 2016

I am a repeat guest and I feel like the staff at the Empire really pays attention to your needs despite what must be a pretty heavy rotation of guests. all my requests were promptly taken care of. The rooms are comfortable. There is coffee in the room, something that isn't standard in NYC hotel rooms. There is a charge,...

Review collected in partnership with this hotel
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Helpful?
Thank Tamara P
Atif Y, General Manager at Empire Hotel, responded to this review

Dear Tamara, Thank you so much for taking the time to write your feedback. I’m so happy you liked our staff quality of services and found our hotel rooms comfortable. Our team here is passionate about creating positive experiences and I’m glad we were able to do so for you. I have shared your feedback with the team and we...

New York City, New York
Reviewed 5 May 2016

We bought opera tickets to see "Madama Butterfly" at the MET (by the way it's right across the street from this hotel). I found a great deal on hotel.com and booked it for the night. When we arrived to check in, we were graciously upgraded from a Standard Queen room to Deluxe King. I was very pleased with that. The...

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Helpful?
Thank Heather0181
Atif Y, General Manager at Empire Hotel, responded to this review

Dear Heather0181, Thank you for taking the time to provide us with value added feedback with regards to your recent stay at the Empire. I’m happy you found our hotel very charming and you enjoyed your room and hotel services. I do also apologies for the inconvenience caused by the shower issue. All guests’ feedback is very important to us...

Paris, France
Reviewed 4 May 2016

this hotel was very pleasant with cool exclusive design lobby, elegant comfortable rooms(but quite small), excellent service and friendly staff. a bit pricy but I love the rooftop bar and pool. will def be back!

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1Thank mariea969
Atif Y, General Manager at Empire Hotel, responded to this review

Dear mariea969, Thank you for your recent stay at the Empire and for taking the time to provide us with value added feedback. I’m happy you found our hotel very pleasant and our staff friendly. we are looking forward to your next stay with us. Please contact me directly for your next reservation. Best regards Atif- GM Empire Hotel gm@empirehotelnyc.com

London
Reviewed 4 May 2016

It is an iconic hotel in a great area but in need of a refurbishment and a good deep clean. The staff are good, but not great. Wifi was sporadic and breakfast was just OK but for a continental breakfast I feel it was really lacking in choice. Overall it was fine, but not as good as it could be....

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Helpful?
Thank Fussycitygirl
Atif Y, General Manager at Empire Hotel, responded to this review

Dear Fussycitygirl, Thank you for taking the time to provide us with value added feedback with regards to your recent stay at the Empire. I am very sadden we did not meet your expectation during your stay. We have begun renovation in our guest rooms already and anticipate to complete all guest floors before the end of Summer. I hope...

Reviewed 2 May 2016 via mobile

The great thing about this hotel is the place. The design in the lobby and hallways are exclusive, all though the room I spent the night had water damages in the bathroom and the hair dryer did not work. Nothing is included in the price, not Even water! Pool was close due to maintenance. Staff was very service minded though!

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Helpful?
Thank Synne A
Atif Y, General Manager at Empire Hotel, responded to this review

Dear Synne A, Thank you so much for taking the time to write your feedback. My apologies for the couple of challenges took place and hope you visit us once again so, we can turn this perception around. Please contact me directly and I will handle your reservation personally. Best regards Atif - GM Empire Hotel gm@empirehotelnyc.com

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Staying in Upper West Side

Neighbourhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theatre performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Ed's Chowder House
Ed's Chowder House
Cuisines: American, Seafood, Soups
The Empire Hotel Rooftop
The Empire Hotel Rooftop
Cuisines: Bar, American
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled on our own private corner of West 63rd Street between two legendary New York City landmarks - Lincoln Center and Central Park - this boutique NYC hotel provides luxury accommodations overlooking the Broadway / Columbus Avenue - the gateway to the Upper West Side. Location is essential to the spirit of the Empire Hotel and the interior motif and design is inspired by the earth tones of Central Park and the stately modernism of Lincoln Center. 426 Deluxe guest rooms and suites, WiFi, Pool Deck open seasonally, Ed's Chowder House Restaurant, Rooftop Lounge, Lobby bar. ... more   less 

Additional Information about Empire Hotel

Address: 44 West 63rd Street, New York City, NY 10023
Region: United States > New York > New York City > Upper West Side , Manhattan
Price Range: $155 - $547 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Empire Hotel 4*
Number of rooms: 426
Reservation Options:
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Hotel Style:
#196 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Empire Hotel staff and other travellers.
87 questions
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Questions? Get answers from Empire Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a view of the city would be nice, ask about that when booking your room.”
 of 5 bubbles K6477HClindaa, 22 Jan 2017 | Read review
“Try and get one with a view.”
 of 5 bubbles marynotari, 19 Jan 2017 | Read review
“Yes, there is some street noise and even heater noise. Bring earplugs if you are sensitive.”
 of 5 bubbles 307MartyD, 17 Jan 2017 | Read review
“I prefer a room that faces the street, not inside. I prefer two beds to a King size to have more space in the standard room.”
 of 5 bubbles inesf477, 16 Jan 2017 | Read review
“8th floor was good. Ask for a King size bed.”
 of 5 bubbles 251jf, 15 Jan 2017 | Read review
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