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Empire Hotel

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Empire Hotel
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5,478 Reviews from our TripAdvisor Community

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Showing 4,898: English reviews
Lausanne, Switzerland
Reviewed 3 June 2016 via mobile

Nice hotel, pretty well located with no need to pay for the breakfast considering the amount of shops around. Concierge is nice and has a lot of good plans. A bit expensive though but this is New York...

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Helpful?
Thank Driicos
Atif Y, General Manager at Empire Hotel, responded to this review

Dear Driicos, Thank you so much for taking the time to write your feedback. I’m so happy to see that you like the our hotel location and found our staff accomodating. The Empire associates pride themselves on providing personalized responsive service; I have shared your feedback with the team; we are all looking forward to your next stay at the...

Bogota, Colombia
Reviewed 3 June 2016

The hotel is nice and comfortable. However, attention was not the best. The last day, a lady in charge of housekeeping knocked on my door in the morning to ask if I had checked out, this was annoying for me because the suggested check out time was about 11 am but she was beating my door at 8 am when...

Review collected in partnership with this hotel
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1Thank Tatiana C
Atif Y, General Manager at Empire Hotel, responded to this review

Dear tatiana241, Thank you for taking the time to provide us with value added feedback with regards to your recent stay at the Empire. I do apologies for the unpleasant issues took place during your stay and can assure you that we take all guests feedback seriously for future improvements. Please note that I reviewed your invoice and found out...

Greater London, United Kingdom
Reviewed 3 June 2016 via mobile

This review is being written now whilst I sit in the lobby/reception area. Lovely welcome from the door, reception and maid staff. My daughter and I asked various questions about the best places to eat to what is the best subway to get to our destinations. Ready to answer our questions and share their knowledge of the area. More hotel...

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Helpful?
Thank justD84
Atif Y, General Manager at Empire Hotel, responded to this review

Dear justD84, Thank you so much for taking the time to write your feedback. I’m so happy to see that you are enjoying the Empire lobby and our staff great hospitality. Our team here is passionate about creating positive experiences and I’m glad we were able to do so for you. I have shared your feedback with the team; we...

Liverpool
Reviewed 2 June 2016 via mobile

Stayed for 4 nights 2 couples exploring New York. Hotel is great, well located for subway stops. Ideal for Central Park and the Ballet, Opera etc. Staff are great, very friendly and always pleasant. Rooms were adequate size for a short stay and the TVs are great. Minibar was extraordinarily expensive. $8 for water is ridiculous. The roof top pool...

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Helpful?
1Thank Cass09
Atif Y, General Manager at Empire Hotel, responded to this review

Dear Cass09, Thank you so much for taking the time to write your feedback. I’m so happy to see that you have enjoyed the Empire Hotel location and staff hospitality. Our team here is passionate about creating positive experiences and I’m glad we were able to do so for you. I have shared your feedback with the team; we are...

Bainbridge, United Kingdom
Reviewed 2 June 2016

Although the public areas are nice the standard bedrooms (at least the one we were allocated) are poor. The AC unit in ours(807) was incredibly noisy and the view from our window was of a brick wall, not something you want to pay 4* prices for! After complaining we were moved to room 1018 which was much nicer. Good location...

Review collected in partnership with this hotel
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Helpful?
Thank Janet H
Atif Y, General Manager at Empire Hotel, responded to this review

Dear Janet, Thank you for taking the time to provide us with value added feedback with regards to your recent stay at the Empire. I do apologies for the unpleasant issues took place during your stay and happy we were able to accommodate you in a nicer room. I can assure you that we take all guests feedback seriously for...

Auburn, California
Reviewed 2 June 2016

Showers are half enclosed and water gets on the floor. Wifi is expensive in the rooms, according to the front desk. They didn't even give us the price, just said it's free in the lobby and mezzanine. Those two places are not well-suited for using your device. Coffee costs $3 per pod in the room. Breakfast in the restaurant is...

Review collected in partnership with this hotel
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Helpful?
Thank Margot F
Atif Y, General Manager at Empire Hotel, responded to this review

Dear Margot, Thank you for taking the time to provide us with value added feedback with regards to your recent stay at the Empire. I do apologies for the unpleasant issues took place during your stay and can assure you that we take all guests feedback seriously for future improvements. We are looking forward to your next visit; please contact...

Reviewed 31 May 2016 via mobile

We had a room on the 5th floor overlooking the small Dante Park on 63rd St. We could see Lincoln Center from the window, there were several great restaurants close by on Broadway, and subway stops were only 2blocks away. Easy to get to any area you choose! Lots of traffic sound and sirens, but hey, it's New York, get...

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Helpful?
Thank Laura B
Atif Y, General Manager at Empire Hotel, responded to this review

Dear Laura, Thank you so much for taking the time to write your feedback. I’m so happy to see that you have enjoyed your stay. The Empire associates pride themselves on providing personalized responsive service; I have shared your feedback with Maria and the team; we are all looking forward to your next stay at the Empire. Please contact me...

Orpington, United Kingdom
Reviewed 31 May 2016

Hotel stay Empire Hotel was very enjoyable, sorry the top floor swimming pool was closed for renovations, was looking forward to this after day sight-seeing !!! Friendly barman, always ready with a beer as soon as he saw us !

Review collected in partnership with this hotel
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Helpful?
Thank W7168FXpaulh
Atif Y, General Manager at Empire Hotel, responded to this review

Dear W7168FXpaulh, Thank you so much for taking the time to write your feedback. I’m so happy to see that you have enjoyed your stay. The Empire associates pride themselves on providing personalized responsive service; I have shared your feedback with the team; we are all looking forward to your next stay at the Empire. Please contact me directly for...

Sarasota
Reviewed 30 May 2016

This hotel is just across Columbus from Lincoln Center, which make the location very convenient. The staff is very courteous and helpful. We would not stay again because we were not comfortable in the room. The room was small and cluttered with items that could be purchased, e.g., a laundry bag, slippers, snacks, etc. Someone else commented about being "nickel...

Review collected in partnership with this hotel
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Helpful?
Thank Local_Lady43
Atif Y, General Manager at Empire Hotel, responded to this review

Dear Local_Lady43, Thank you for taking the time to provide us with value added feedback with regards to your recent stay at the Empire. I do apologies for the unpleasant issues took place during your stay and can assure you that we take all guests feedback seriously for future improvements. We are looking forward to your next visit; please contact...

Aberdeen, United Kingdom
Reviewed 30 May 2016

Rooms being decorated, which helps, but poorly done with paint on new soft furnishings. Small rooms, lovely beds though. Great location near Lincoln centre. I love the Empire, but it can do better. Some staff brilliant. Its got a unique vibe.

Review collected in partnership with this hotel
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Helpful?
Thank Andrew M
Atif Y, General Manager at Empire Hotel, responded to this review

Dear Andrew, Thank you for taking the time to provide us with value added feedback with regards to your recent stay at the Empire. We take all guests feedback seriously for future improvements. I am pleased you liked the Empire location and looking forward to your next visit; please contact me directly for your next reservation. Best regards Atif- GM...

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Staying in Upper West Side

Neighbourhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theatre performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Ed's Chowder House
Ed's Chowder House
Cuisines: American, Seafood, Soups
The Empire Hotel Rooftop
The Empire Hotel Rooftop
Cuisines: Bar, American
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled on our own private corner of West 63rd Street between two legendary New York City landmarks - Lincoln Center and Central Park - this boutique NYC hotel provides luxury accommodations overlooking the Broadway / Columbus Avenue - the gateway to the Upper West Side. Location is essential to the spirit of the Empire Hotel and the interior motif and design is inspired by the earth tones of Central Park and the stately modernism of Lincoln Center. 426 Deluxe guest rooms and suites, WiFi, Pool Deck open seasonally, Ed's Chowder House Restaurant, Rooftop Lounge, Lobby bar. ... more   less 

Additional Information about Empire Hotel

Address: 44 West 63rd Street, New York City, NY 10023
Region: United States > New York > New York City > Upper West Side , Manhattan
Price Range: $192 - $588 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Empire Hotel 4*
Number of rooms: 426
Reservation Options:
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Hotel Style:
#195 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Empire Hotel staff and other travellers.
92 questions
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Questions? Get answers from Empire Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fantastic location for Lincoln Center!”
 of 5 bubbles jrsyangl, 26 Feb 2017 | Read review
“Ask for a corner room...they are larger.”
 of 5 bubbles mrsrobb, 20 Feb 2017 | Read review
“Ask for rooms with a city view. They can be noisy though”
 of 5 bubbles stephenlZ7211XW, 19 Feb 2017 | Read review
“Get a room with a view”
 of 5 bubbles ajlmarquees, 19 Feb 2017 | Read review
“Plan ahead and they can be even more helpful...Junior Suite is highly recommended”
 of 5 bubbles brianmK3395TQ, 13 Feb 2017 | Read review
5 of 5