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Hilton Garden Inn New York/Manhattan-Chelsea

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Hilton Garden Inn New York\/Manhattan-Chelsea
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1,915 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn New York/Manhattan-Chelsea
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Showing 1,669: English reviews
South Salem, New York
Reviewed 31 March 2013

I've stayed at this hotel multiple times, and never once have I had a bad experience! Every time I'm here they go above and beyond to make my stay an amazing one! From the Bellman welcoming me to the front desk agents smile on their faces. The breakfast is incredible and the rooms are an amazing size for the CIty....

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Helpful?
Thank FlipFloppinLuv
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Thank you for taking the time to write a wonderful review about your stay at the Hilton Garden Inn Chelsea! We are so pleased you enjoyed your stay with us and found our rooms amazing. Our staff does a wonderful job assisting guests and offering personal attention. We agree that our full service Great American Grill restaurant makes a great...

Reviewed 27 March 2013

The hotel was nice and the staff was great. The building next door was under construction and everything else on the block was a flower shop. Half a block from a subway stop and only a few blocks from great Chelsea restaurants and shops. Just a few blocks from broadway and midtown too. It was a little expensive, I thought...

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Thank Katabw
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Thank you so much for taking the time to review our hotel. I am glad you had a great experience at the Hilton Garden Inn Chelsea. We find our location to be very convenient for our guests. Our employees do a great job of welcoming and taking good care of our guests as well. Thank you for staying with us...

Silver Spring, Maryland, United States
Reviewed 26 March 2013

The Hilton Garden staff are exceptionally attentive, friendly, and willing to please. This property is perfect for a stay in NYC as the rooms have excellent amenities and the hotel services are above par. The entire experience was pleasant and most of all...the room was exceptionally clean. The location is within walking distance to everything! Would definitely do this again!

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Helpful?
Thank AnmourH
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Thank you for the wonderful feedback regarding your recent stay with us! We are thrilled to hear you had an awesome stay at the Hilton Garden Inn Chelsea. Our staff does a wonderful job exceeding expectations and making sure everything is spotless. We are happy to hear our location was convenient for you as well. Thank you for staying with...

Reviewed 26 March 2013 via mobile

This hotel is perfect for a stay in NYC, the rooms have excellent amenities and the hotel services are top notch. All the staff in the hotel have been friendly and helpful. The location is within walking distance to great places to eat, subway stations, sights like the Empire State Building and both Times Square and Union Square. Would definitely...

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Helpful?
Thank CherylC1987
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Thank you for taking the time to write a nice review about your recent stay at the Hilton Garden Inn Chelsea! We are so pleased you enjoyed your stay with us and found our location and hotel amenities convenient. We agree that our location is ideal. Thank you again for your kind words, and we are looking forward to see...

New Mexico
Reviewed 24 March 2013

I'd like to thank Terry Chin, the manager of the Chelsea Hilton, for his personal attention during our last visit. The Hilton Garden staff are exceptionally attentive, friendly, and so willing to please. The dining room staff are excellent. I love this hotel because of its location, smallness, and great beds.

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Helpful?
Thank highdesertNewMexico
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Thank you so much for taking the time to review our hotel. I am so glad you had an excellent experience at the Hilton Garden Inn Chelsea. Our employees do a great job of welcoming and taking good care of our guests as well. I will be sure to pass along your kind words to Terry and the team. Thank...

Toronto, Canada
Reviewed 19 March 2013

Just spent 2 nights at this hotel and we very pleased. The hotel is in an excellent location for travel all over Manhattan.The room and all areas of the hotel were clean. Breakfast buffet was excellent. The staff were very friendly and helpful. The only complaint was the Bartender who gave us the impression she would rather be anywhere else...

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Helpful?
1Thank Janet M
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear, Janet M, Thank you for taking the time out of your busy schedule and writing a review. Thank you so much for your kind words regarding our breakfast and staff. Everyone works hard to ensure our guests have the best experience. I’m sorry that your experience at the bar was not the same. I will use your comments as...

Waretown, New Jersey
Reviewed 19 March 2013

GREAT location GREAT lobby GREAT staff LARGE ROOM! Unbelievable for NYC! Super neat, clean, very LARGE bathroom, very modern & updated. I would definitely stay again & recommend to everyone! Such a great find!

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1Thank Biki
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Thank you for taking the time to write a review about your recent stay at the Hilton Garden Inn Chelsea! We are so pleased you enjoyed your stay with us and found our location and hotel rooms convenient. We also agree that both our location is ideal and our rooms are large for NYC standards.Thank you again for your kind...

Orlando, Florida
Reviewed 18 March 2013

This hotel was so close to so much of New York. It is located in a quiet area of the Flower District. Looked a little sketchy when we first arrived, but that soon wore off. We did not feel uncomfortable coming in late at night, like previously mentioned, it was in a quiet area of the city. Staff was extremely...

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Helpful?
Thank Birdboy
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Thank you for the wonderful feedback regarding your recent stay with us! Our staff works diligently to bring personal attention to every guest interaction, and we are pleased you received that attention. We are happy to hear our location was convenient for your many adventures as well. It is nice that we are so close to major attractions, but yet...

Boston, Massachusetts
Reviewed 16 March 2013

I spent two nights here on a recent business trip, and it was the perfect place to anchor during a hectic and demanding schedule. The hotel check in process is quick, the staff professional and polite, and the rooms clean, quiet and comfortable, with a spacious enough bathroom and very nice amenities. Location is good enough, close to Penn Station,...

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Thank KGKat
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Thank you for taking the time to write a wonderful review about your stay at the Hilton Garden Inn Chelsea! We are so happy you enjoyed your stay with us and found our hotel clean and spacious. We agree that our rooms are nicely sized in NYC. Thank you for choosing the Hilton Garden Inn Chelsea! We hope to see...

Reviewed 15 March 2013 via mobile

Good value for money at 189 per night plus taxes. Decent breakfast, good location, walking distance from Penn. Room was compact but well furnished. The Korean restaurants nearby in K town are great for dinner

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1Thank Hungryghost7
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Thank you for the wonderful feedback regarding your recent stay with us! We are so pleased you enjoyed your stay with us and found both our location and value ideal. we hope to see you during your next visit to New York!

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Delight in Hilton Garden Inn New York/Manhattan-Chelsea - a modern Madison Square Garden hotel. Perfectly located in the city's Flower and very chic Chelsea district, the hotel is in the heart of it all. Just south of Times Square and convenient to Penn Station, Grand Central Station and all subway lines, this charming Chelsea hotel is central to the wonders of the city. Less than 0.5 miles to Jacob Javits Center Four blocks to Macy's Seven different subway lines within a short walking distance Three blocks to Madison Square Garden. Connect in Business at this Madison Square Garden Hotel. Corporate travelers enjoy an easy walk to many businesses and area corporations: Jacob Javits Convention Center, Fashion Institute of Technology, Flat Iron Building, Macy's, Fisher Price, Cisco Systems. ... more   less 

Additional Information about Hilton Garden Inn New York/Manhattan-Chelsea

Address: 121 West 28th Street, New York City, NY 10001-6102
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: $208 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn New York/Manhattan-Chelsea 3.5*
Number of rooms: 169
Reservation Options:
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Also Known As:
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
New York City Hilton
Hotel Style:
#152 Family Hotel in New York City
#196 Romantic Hotel in New York City
#202 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New York/Manhattan-Chelsea staff and other travellers.
22 questions
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Questions? Get answers from Hilton Garden Inn New York/Manhattan-Chelsea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the floor the quieter but you may wait awhile for elevator if high up.”
 of 5 bubbles luxtrvl, 17 Feb 2017 | Read review
“All rooms seem to be the same, I personally prefer a higher floor for better views and a more peaceful stay.”
 of 5 bubbles Shaski, 12 Feb 2017 | Read review
“rooms on the back side are quieter than on the front side”
 of 5 bubbles randyjdc, 21 Jan 2017 | Read review
“Ask for upper floors”
 of 5 bubbles chaimc2015, 4 Jan 2017 | Read review
“Accessibility, location, rooms are good size, clean”
 of 5 bubbles 6jareda, 27 Dec 2016 | Read review
5 of 5