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Hilton Garden Inn New York/Manhattan-Chelsea

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1,859 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn New York/Manhattan-Chelsea
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Showing 1,625: English reviews
schweiz
Reviewed 9 June 2013

Perfectly located in the Flower Market. Times Square and Union Square are within walking distance. Few blocks away from Macy’s and Metro stops are right next door. We had a very nice big room with 2 Queen-size beds on the 22nd floor. The beds are excellent. Very good Wi-Fi connection. All the staff we met was very friendly and helpful....

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Helpful?
1Thank hola112
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear hola112, Thank you for taking the time to write a wonderful review about your recent stay at the Hilton Garden Inn Chelsea! I am glad you enjoyed your stay at the Hilton Garden Inn Chelsea and found our close proximity to numerous attractions convenient during your time in New York. We agree that our value is ideal in NYC...

new york
Reviewed 8 June 2013

We went to nyc for a friend's wedding. This hotel was the closest to the venue if Chelsea piers, that's why we booked but we were happy for other reasons. It was centrally located for great shopping and nice dining a close walk. Near the metro, easy parking w valet service. Friendly staff.heart of flower district. .very comfy beds, select...

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Helpful?
Thank nycgirltravels
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear nycgirltravels, Thank you so much for taking the time to review our hotel. I am glad you had an overall good experience at the Hilton Garden Inn Chelsea. We find our location to be very convenient for our guests,Our staff works diligently to bring personal attention to every guest interaction, and we are pleased you received that attention,Thank you...

A TripAdvisor Member
1 review
Reviewed 6 June 2013

I found the location excellent, very close to Penn Station and a block from the subway. The street itself is a little marginal, but the hotel is fine. Clean rooms, very quiet (and I was in the room near the ice and vending machines), quick check and out. No complaints and will likely use this hotel again.

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Helpful?
Thank A TripAdvisor Member
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear tripadvisormember, Thanks so much for the very nice review of your stay at the Hilton Garden Inn Chelsea! We are so pleased you enjoyed your stay with us and found our location pleasing. Our staff does a wonderful job assisting guests and offering personal attention. Thank you for making us your hotel of choice, and we look forward to...

Los Angeles
Reviewed 6 June 2013

We stayed here in early June for 5 nights. The hotel was clean, comfortable, modern and with great A/C which was a huge plus as we were here during a big heatwave. King size bed was another plus as was the solid wifi. Location is excellent as well, few blocks from Penn St. and subways. Staff were very pleasant and...

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Helpful?
Thank ElvisinLA
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear ElvisinLA, Thank you for the wonderful feedback regarding your recent stay with us! We are so pleased to hear you had a great experience at the Hilton Garden Inn Chelsea. Our staff does a wonderful job exceeding expectations and making sure everything is spotless Thank you for staying with us, and we look forward to welcoming you back to...

Miami, Florida
Reviewed 5 June 2013

I am always leery of chain hotels when staying in New York. But one is for sure the right place. Nice, clean, New York sized rooms. Very helpful staff. Great security – always a plus. Nice food options within 2 minutes walking. Close to Penn Station & Subway stops. All and all, I will stay again when in town next...

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Helpful?
Thank NeedSomeTimeOff
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear INeedSomeTimeOff, Thanks so much for the very nice review of your stay at the Hilton Garden Inn Chelsea! We are so pleased you enjoyed your stay with us and found our location pleasing. Our staff does a wonderful job assisting guests and offering personal attention. Thank you for making us your hotel of choice, and we look forward to...

Rome, Italy
Reviewed 4 June 2013

The strength of the hotel is the mix of location, price, service and staff: none of this is really above average, but all together they make the hotel a smart choice for a bit of tourism in New York, as it is close to the metro, and the location, without being exactly in the middle of everything, is still in...

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Helpful?
Thank clafromitaly
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear Clafromitaly, Thank you for taking the time to write a wonderful review about your stay at the Hilton Garden Inn Chelsea! We are so pleased you enjoyed your stay with us and found our hotel to be the smart choice. We find our location to be very convenient for our guests. We offer a delicious full, cooked-to-order breakfast which...

Mineola, Texas
Reviewed 2 June 2013

My daughter and I stayed here last Aug when we moved her into the dorm at the Fashion Institute of Technology. I generally choose Hilton properties when I travel and found Hilton Garden Inn to be a very affordable property in Manhatten. The location was a little further away from where we needed to be (Her dorm is on 31st...

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Helpful?
Thank Googa66
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear Googa66, Thank you for taking the time to write a wonderful review about your stay at the Hilton Garden Inn Chelsea! We are so pleased you enjoyed your stay with us and found our location convenient.We agree that our value is ideal. I am happy to hear the front desk agents were able to quickly accommodate you, and that...

Bangkok, Thailand
Reviewed 1 June 2013

I expect the hotel would be in the better location. It was dark and seem not be not so great area to walk around. I got to the hotel quite late so there was no place for me to grab dinner except closed by McDanald. The room was a bit small but clean and have plenty of soap and shampoo...

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Helpful?
1Thank Yupadee M
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear Yupadee M, Thank you for the great feedback from your recent stay with us. You and every other guest of ours are very important to us. I'm sorry you felt that our location was non-desirable. Our hotel is located in a safe, residential area along with 2 other hotels on the same block. The businesses that surround us are...

New York City, United States
Reviewed 31 May 2013

excellent staff. great service, words are to too short to state the meaning of the joy. Housekeeping staff had prepared the room so romantic!!! they build a hearth with rose petals along with a swan build with towels. room looked beautyful!!!!

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Thank Ruth M
Jyllinge, Denmark
Reviewed 31 May 2013

The hotel is in itself not bad. The rooms are adquately sized and the hotel staff is nice and attentative. However, the rooms are quite noisy with a lot of street noice as well as noice from the hallway and rooms next door. The location is in a shabby part of Chelsea, but located close to Empire State Building and...

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Helpful?
Thank mortenwahl
hgichelsea, General Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear Mr.Morten Wahl, Thank you for staying at the HGI Chelsea and for your comments, HGI Chelsea is located in the more Chic flower district parts of Chelsea with more galleries, upscale restaurants and clothing stores as opposed to the very business like area of North 34th Street. City noise permeates to all NYC hotels and apartments and its part...

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Delight in Hilton Garden Inn New York/Manhattan-Chelsea - a modern Madison Square Garden hotel. Perfectly located in the city's Flower and very chic Chelsea district, the hotel is in the heart of it all. Just south of Times Square and convenient to Penn Station, Grand Central Station and all subway lines, this charming Chelsea hotel is central to the wonders of the city. Less than 0.5 miles to Jacob Javits Center Four blocks to Macy's Seven different subway lines within a short walking distance Three blocks to Madison Square Garden. Connect in Business at this Madison Square Garden Hotel. Corporate travelers enjoy an easy walk to many businesses and area corporations: Jacob Javits Convention Center, Fashion Institute of Technology, Flat Iron Building, Macy's, Fisher Price, Cisco Systems. ... more   less 

Additional Information about Hilton Garden Inn New York/Manhattan-Chelsea

Address: 121 West 28th Street, New York City, NY 10001-6102
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: $170 - $702 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn New York/Manhattan-Chelsea 3.5*
Number of rooms: 169
Reservation Options:
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Also Known As:
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
New York City Hilton
Hotel Style:
#152 Family Hotel in New York City
#196 Romantic Hotel in New York City
#202 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New York/Manhattan-Chelsea staff and other travellers.
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Questions? Get answers from Hilton Garden Inn New York/Manhattan-Chelsea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the back side of the building on 20th floor....very quiet.”
 of 5 bubbles Arshlafarm, 29 Nov 2016 | Read review
“Ice maker on 12th - avoid it; ask which other floors may also have ice makers!”
 of 5 bubbles JaxAmerican, 20 Nov 2016 | Read review
“Interior facing rooms are quieter”
 of 5 bubbles rgrand207, 2 Nov 2016 | Read review
“The higher floors have nice views of the sky scrapers in NYC.”
 of 5 bubbles PokeMomNJ, 22 Oct 2016 | Read review
“We were on 18th floor with a street view. The hotel is quite narrow and between other similar buildings so I can't say any more about views”
 of 5 bubbles stevehJ1646YC, 17 Oct 2016 | Read review
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