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Holiday Inn Express New York City - Chelsea

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1,877 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express New York City - Chelsea
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Showing 1,328: English reviews
Colchester, United Kingdom
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 August 2012

My husband and I arrived in New York City exhausted after more than 25 hours of flying and airports. By the time we got to Madison Square Garden subway station it was after 10pm. We were pleased, surprised and relieved by just how close we were to our hotel! So.. access to public transport - fantastic. Check-in - very sooth... More 

Helpful?
1 Thank melissarosenz
Melbourne, Australia
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 19 August 2012

The main reason I booked this hotel was that it was on the cheaper end of the scale and reviews seemed okay. I was really happy when we arrived at the hotel and found how great the location was! 1 mile to Time Square and about 1.5 miles to central park. The room was great, not huge, but tidy and... More 

Helpful?
Thank AbbsG
Leeds
Level Contributor
132 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 19 August 2012

We stayed here for 6 nights on a sightseeing trip in NYC. We were pretty happy with our choice of hotel as firstly, they arranged transfers to and from the airport for a good price. Also, it was so close to Macy's and had good transport links. The reception staff were helpful, sorting a map for us and explaining about... More 

Helpful?
Thank Claire W
Hammonton, New Jersey
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 August 2012

My friend & I stayed here in March 2011. It was her first trip to NYC and she was a bit reluctant. I assured her we would be in the heart of everywhere we wanted to go within walking distance to it all, (Macy's, Broadway, Times Square) and to Penn Station. We were there for a show and were leaving... More 

Helpful?
2 Thank spotmomma
Iowa
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 August 2012

We just recently stayed one night at this hotel. Checked in around noon, and they held our luggage for us until our room was ready. Came back at 4ish, checked in, and was ready to shower and get ready for the evening. The water was turned OFF at the hotel. We waited about an hour and fortunately the water was... More 

Helpful?
1 Thank Djam4
thonon
Level Contributor
43 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 7 August 2012

Very well located. Not a lot of space in the rooms, but two queen beds are larger enough for four adults for a short stay. Very clean, Breakfast is fine with waffles, pastry, etc..jessica (from lobby)was really very helpful as my niece was sick during the night. She helped for calling a doctor, and talk with him for me and... More 

Helpful?
2 Thank lucho74
Hudson, Ohio
Level Contributor
93 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 6 August 2012

If you’re staying at a Holiday Inn Express in NYC your doing so to save money. With that in mind you have to expect to do without the amenities you get at places costing 2X the price. The rooms are small but comfortable and clean. Staying in the summer is a challenge in the breakfast with all the tourists acting... More 

Helpful?
1 Thank nongagkram
Management29, Manager at Holiday Inn Express New York City - Chelsea, responded to this review

Dear nongagkram, Thank you for reviewing our Holiday Inn Express, we're glad to learn that your time with us was enjoyed. We hope that your future travels guides you our way and you get to enjoy our great city once more, and we also look forward to being your hotel of choice. Thank you again for the review, safe travels. More 

Southampton, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 August 2012

There is a perfect little hotel for a short sightseeing trip to New York. Great location literally a stones throw from 7th avenue. The room was small and I wouldn’t want to stay there for more than a few days, but when you’re visiting New York you’re unlikely to spend much time in the hotel room. It was clean, modern... More 

Helpful?
1 Thank Andy K
Management29, Manager at Holiday Inn Express New York City - Chelsea, responded to this review

Dear Andy K Thank you for sharing your experience from the Holiday Inn Express Madison Square Garden. We're happy to learn that your time with us was enjoyed. We hope to see you in the near future, and that your travels guides to our great city. More 

Utica, New York
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 August 2012

Stayed here during NY Ranger hockey playoff game. The location is excellent as it is only a couple of blocks from the Garden and Penn Station. Everything else was average except the carpet in the room and the breakfast/food area. The room carpet was worn in all traffic areas and looked soiled. As far as the food serving area, it... More 

Helpful?
1 Thank forfunandrelaxation
Management29, Manager at Holiday Inn Express New York City - Chelsea, responded to this review

Dear forfunandrelaxation, Thank you for taking the time from your busy day to share your experience from the Holiday Inn Express Madison Square Garden. We are sad to learn that your experience with us was less than satisfying. We look forward to your next visit for a chance to wow you, it is what we strive for at the Holiday... More 

Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 August 2012

The hotel was nice and clean. Location is grate, very close to Penn train station. Stuff was nice and friendly. It was good deal for the price we paid, considering you are in center of the city and close to everything, breackfast and internet wifi included. We had king size bed , room was not too big , but it... More 

Helpful?
1 Thank Flora K
Management29, Manager at Holiday Inn Express New York City - Chelsea, responded to this review

Dear Flora K Thank you for taking the time to share your experience from the Holiday Inn Express Madison Square Garden. We're glad that your time with us was enjoyed; we hope we can be of service in the future. Thank you again for the review. More 

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
Official Description (provided by the hotel)
Thank you for choosing the Holiday Inn Express New York City - Chelsea hotel located right in the heart of Chelsea and Madison Square Garden area. We include a complimentary hot and cold Express Start Breakfast for all guests of the hotel. Our hotel is a new 15 story high-rise hotel with amenities to include free high speed wired and wireless Internet access, free local calls, fitness center, rear garden terrace and a full business center. We are just ten short blocks from Times Square. Also within walking distance is Penn Station, the Empire State Building, Jacob Javits Convention Center, Fashion Institute of Technology, Theatre District, Macy's, mid-town and 5th Avenue shopping. Rockefeller Center is just one mile away! We are also centrally located to many fine restaurants, entertainment venues and some of the finest shopping the city has to offer. ... more   less 

Additional Information about Holiday Inn Express New York City - Chelsea

Address: 232 West 29th Street, New York City, NY 10001-5201 (Formerly Holiday Inn Express NYC Madison Square Garden)
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: $187 - $576 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express New York City - Chelsea 3*
Number of rooms: 228
Reservation Options:
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Also Known As:
Holiday Inn Express Nyc - Madison Square Garden Hotel New York City
Holiday Inn New York City
New York City Holiday Inn
Hotel Style:
#63 Green Hotel in New York City
#148 Business Hotel in New York City
#183 Romantic Hotel in New York City
#196 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express New York City - Chelsea staff and other travellers.
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Questions? Get answers from Holiday Inn Express New York City - Chelsea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room on the top (15th) floor, hall end - very quiet.”
 of 5 bubbles ckca98, 30 Nov 2016 | Read review
“Ask for higher floor - money helps to get it! - to get a quiet room”
 of 5 bubbles Traveller007Finland, 26 Nov 2016 | Read review
“Ask for up past the eighth and at the back.”
 of 5 bubbles ThomoLiverpool, 8 Nov 2016 | Read review
“Ask for a room at the rear,very quiet.”
 of 5 bubbles SydneyBambam, 25 Oct 2016 | Read review
“ask for a room with a jetted tub! its great”
 of 5 bubbles jeffh599, 30 Sep 2016 | Read review
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