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Hotel 309

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409 Reviews from our TripAdvisor Community

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Showing 254: English reviews
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

This is a low budget hotel and expectations should take this into account. The subway is very close and makes travelling to most areas of New York easy. Disappointed the booking site didn't mention there were no elevators and carrying luggage up four flights of stairs (post surgery) wasn't easy. Our room was overdue for redecorating and did not look... More 

Helpful?
Thank Kathryn S
Coral Springs, Florida
Level Contributor
48 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 weeks ago

If it were possible to provide a negative number I would. I booked this on Booking.com and spent $140+ per night. There is no elevator and I was given a room on the 4th floor. No assistance with the bags. The hotel site conveniently neglects to mention the lack of an elevator. This place is filthy. It bears very little... More 

Helpful?
3 Thank Yvonne B

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Minneapolis, Minnesota
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

I recently took a friend to NYC for her birthday and we stayed in Hotel 309. Upon arrival we learned we would be sharing a bathroom with the rest of the patrons on the 3rd floor when our initial reservation stated we would have a private bathroom. The rooms were incredibly dirty and the bathrooms were beyond unacceptable. Someone had... More 

Helpful?
4 Thank LizzieAnn9898
Hamilton, New Zealand
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 October 2016 via mobile

Stayed here for a couple of nights and found it really handy. It is literally a 30 second walk to the subway station which can take you most places around manhatten and has restaurants and convenience stores right across the road. We were on the second floor and actually found it surprisingly quiet. The only down side to the second... More 

Helpful?
1 Thank Serena D
Studley, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 October 2016

We had a room for three with a private bathroom and really enjoyed our stay. The breakfasts were good and unexpected as it wasn't mentioned in the services. Coffee and juice were excellent. We enjoyed eating in the courtyard and playing with Bronx the hotel cat. We also enjoyed playing table tennis for free in the courtyard. The location of... More 

Helpful?
1 Thank vivjackson56
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2016

Affordable hotel with a friendly front desk manager and not to mention the free breakfast. If you want an excellent location at a fair price I would book this hotel. One more plus.... There's a cute little cat named Bronx that greets you when you walk in.

Helpful?
1 Thank Eckorp19
Paris, France
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 October 2016

The rooms are shabby - the windows have not been cleaned in decades - the blinds do not work - there were no tea towels in the room - the safe did not work and as a result of the manager looking after my possessions I lost $350 which just disappeared because he did not put it in the hotel... More 

Helpful?
5 Thank JeanParis932
hotel309, General Manager at Hotel 309, responded to this review

Hello, We were aware this review would be posted as the guest made clear that this review would be posted unless we provided compensation. This guest stated the following to the hotel: "I am missing 350 dollars and this was the money I was going to use to pay for the hotel, so I cannot pay for the hotel. If... More 

Leeds, England, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 September 2016

After staying at the hotel last week and reading some of the reviews on here i felt like i had to add my piece... It really does surprise me what some people are really expecting when they check into a "budget" hotel in NYC..If you're looking for a classy, uptown NYC hotel like you see in the movies then this... More 

Helpful?
Thank HolgateMJ
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 September 2016

I am traveling for business and booked Hotel 309 through my companies travel management system. I booked in a hurry and didn't realize that the normal room has a shared bathroom instead of a private bathroom. When I asked the front desk attendee if he could upgrade me (at my expense) to a room with a bathroom, he told me... More 

Helpful?
4 Thank Brian S
hotel309, General Manager at Hotel 309, responded to this review

Hello sir, First and foremost, I apologize for the situation that occurred during your stay with us. I hope those that take the time to read your review, will also read my response and I am grateful for the opportunity to clarify a few things about our hotel. First, our Hotel 309 has rooms with private baths and rooms that... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 August 2016 via mobile

DO NOT STAY IN THIS HOTEL. I had the unfortunate experience of staying in this disgusting hotel in NY. We were looking for a slighter cheaper but nice accommodation in the heart of Manhattan, and thought we had found a perfect hotel... We were greeted by the receptionist who was blunt and sarcastic, after we had a long bus journey.... More 

Helpful?
5 Thank Lucy K

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Official Description (provided by the hotel)
We offer nicely furnished Studio Hotel Rooms for reasonable rates. Hotel Rooms in a fantastic location, just steps from the A,C,E & L trains. Minutes to Times Square and Central Park. Also minutes downtonwn to World Trade Center etc. ... more   less 

Additional Information about Hotel 309

Address: 309 W 14th St, New York City, NY 10014-5001
Region: United States > New York > New York City > Chelsea , Manhattan
Amenities:
Kitchenette Pets Allowed ( Dog / Pet Friendly )
Price Range: $104 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel 309 2*
Number of rooms: 28
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hotel 309 staff and other travellers.
11 questions
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Questions? Get answers from Hotel 309 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the front and was quite noisy due to traffic. However we slept well every night. A room at the back might suit others.”
 of 5 bubbles vivjackson56, 23 Oct 2016 | Read review
“Great location for traveling around NYC on a budget”
 of 5 bubbles HolgateMJ, 19 Sep 2016 | Read review
“Find another hotel.”
 of 5 bubbles T9732DJbrians, 15 Sep 2016 | Read review
“Don't stay in room 42”
 of 5 bubbles 364natashaw, 18 Jun 2016 | Read review
“First Floor”
 of 5 bubbles 478kennethb, 3 Jun 2016 | Read review
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