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Residence Inn New York Manhattan / Central Park

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1717 Broadway, New York City, NY 10019-5214
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1924)
Room & Suite (1091)
Dining (120)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Residence Inn New York Manhattan / Central Park
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#176 of 524 hotels in New York City
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Marriott Rewards Category 8 · Points needed per night Treat yourself to an elevated experience at Residence Inn New York Manhattan/Central Park, the tallest hotel in America. Soak in our mesmerizing NYC views, then take a short walk to unbeatable destinations such as Rockefeller Center, Broadway Theatre, Times Square and Central Park. When you're ready to retire, settle into peace and comfort in our extended-stay suites. We surround you with modern amenities including complimentary Wi-Fi, plush bedding and convenient kitchenettes.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Car park
Wifi
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Safe
Iron
Kitchenette
Microwave
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, French, Russian, Spanish and 4 more
Hotel links
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1726Reviews236Q+A100Room tips
Traveller rating
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Popular mentions
kitty016010 wrote a review 4 Oct
Hamilton, Bermuda37 contributions12 helpful votes
The hotel is in a great location, walking distance to both Times Square and Central park and is one of the reasons we chose this hotel. We booked the grand times square view room and I will never book other rooms. The view from the room is amazing and you can see both the Hudson river and Times Square. While the room is very small, the storage layout helps make the room size ok. Another reason we booked the hotel is because it has kitchenette in the room and laundry facilities in the hotel. The only reason I am not giving it a 5 star is because before booking I tried to see if they charge for packages sent to the hotel for the guests but nowhere can I see any information. I looked all over their website but can’t find any information. I saw a post here in TA that they receive packages for free so I booked the hotel instead of Hilton for this sole reason. But then I get there and they charged me $10 per packages even for small packages. When I asked where is this fee stated in their website, they showed me something on their phone that does not even look like their current website. The guys was nice and we tried to meet in the middle so I did not press any further as I don’t want more stress. But I am sure it wasn’t in the website and they can’t show me where exactly in the website. Moreover most hotels charge for packages only when receive before the stay but packages received during the stay are free but in this hotel, even very small packages sent during the stay is charge $10. Had I known this I would not have booked this hotel because there are hilton hotels with similar facilities that do not charge for packages and those that do only charge for $2 per package.
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Date of stay: September 2021Trip type: Travelled with family
Room Tip: Do not send packages or you will be charged for a ridiculous $10 per package
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1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at Residence Inn New York Manhattan / Central Park
Responded 2 weeks ago
Dear kitty016010, Thank you for taking the time to write a detailed evaluation. We are glad to know you were pleased with your stay overall, but we regret your disappointment with some of our additional charges and that you were unaware of it. Your feedback is valuable to us as it will help us improve our guest experience moving forward. We appreciate your business and hope to see you again at Residence Inn New York Manhattan/Central Park. Yours sincerely, Charles Weed General Manager
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slyblue wrote a review Sep 2021
Atlanta, GA, USA62 contributions106 helpful votes
I just returned from another wonderful stay at the Residence Inn Manhattan Central Park. Up until my arrival, my trip was not going well. My plane got diverted overnight to Pittsburgh due to bad weather, so I could not attend the Broadway show and High Line walking tour that I had prepurchased. But, Mathura at the front desk immediately made me feel welcome and assigned me a room with a breathtaking view. Thanks also to Mirlinda at reception who was also very helpful. I'm still amazed at the convenience of this location. You can walk to many Broadway theaters and MOMA, there are three subway stations nearby providing access to several lines, and there are tons of restaurants from fast food to fine dining. I plan to stay here whenever I visit NYC.
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Date of stay: September 2021
Rooms
Location
Service
Room Tip: Higher floors and corner rooms have exceptional views
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Response from Team Marriott, Guest Services / Front Office at Residence Inn New York Manhattan / Central Park
Responded 3 weeks ago
Dear Guest, thank you for your recent stay at Residence Inn New York Manhattan/Central Park and for posting such a great review of our hotel and staff. It is a pleasure to know we exceeded all of your expectations, and we will be sure to share your kind comments with our team. We enjoyed having you as our guest, and we can't wait to be your home away from home! Yours sincerely, Charles Weed General Manager
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sunnyshine579 wrote a review Sep 2021
Knoxville, Tennessee142 contributions70 helpful votes
We made a reservation almost a year ago so I wasn't too happy with being on the 30th floor. I called the front desk and was moved to a room on the 50th floor which was better but still not what I reserved and requested. It was clean and housekeeping came every day. The location is great and the staff were very helpful and friendly. The water never got hot in the shower. Just semi warm. For the price I'm not sure I would stay here again just because it was nothing special. We stayed in the village for much cheaper.
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Date of stay: September 2021
Value
Location
Service
Room Tip: 52nd floor minimum for a good view
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Response from Team Marriott, Guest Services / Front Office at Residence Inn New York Manhattan / Central Park
Responded 4 weeks ago
Dear sunnyshine579, Thank you for taking the time to share your experience; we love that you could join us for your visit to New York City. However, we know how small details add up to make an impact on our hotel's overall impression. Therefore, we would like to apologize that your stay was not the seamless visit you deserve. We would love another opportunity to bestow the hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon. Yours sincerely, Charles Weed General Manager
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Vito A wrote a review Aug 2021
Florida172 contributions243 helpful votes
+1
The Residence Inn shares a lobby with the Courtyard at the same address. The lobby can get very busy at times, but the limited amount of staff handles it as best as they can. This hotel is the tallest hotel in the United States, and no matter what floor you receive, you are likely to get a great city view. The Courtyard takes up the lower half of the building, while the Residence Inn occupies the upper floors. (65th Floor is the highest) I booked a Grand Times Square View room, which is a great corner room. The room # ends in "05". I had a partial view of Central Park. A great view of Times Square and toward the east, and I could also see the Hudson River. The room is a bit small, but has a very functional kitchenette, desk with chair, small but nice bathroom, and a chair with table near the floor to ceiling windows. I also like that the window opens, although it can be tricky to open sometimes. I had a few cleanliness issues with housekeeping, and attention to detail when cleaning the room was lacking. The public space on the 4th floor where Residence Inn guests have a "grab-n-go" breakfast, is where the Starbucks is located. This room was a big disappointment. I was there in the late afternoon/early evening, and the room still hadn't been cleaned from the breakfast rush. Every table was dirty and it was not a pleasant experience to try to find a clean spot to sit. The location is great, being right in between Central Park and Times Square. Subway access is very close by.
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Date of stay: August 2021
Value
Rooms
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4 Helpful votes
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Response from Team Marriott, Guest Services / Front Office at Residence Inn New York Manhattan / Central Park
Responded 26 Aug 2021
Dear skpr77, Thank you for selecting our hotel and for letting us know how much you enjoyed your stay. We are delighted to read how much you loved our convenient location and the breathtaking views from your room. We would love to welcome you back here at the Residence Inn New York Manhattan/Central Park any time you are in NYC! Yours sincerely, Charles Weed General Manager
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Chef-Globetrotter wrote a review Aug 2021
10 contributions5 helpful votes
Plus: Modern apartments/studios. Minus: Accommodation at the smaller end when compared to other Residence Inn properties Minus: Room only ready at maximum check-in time, ie at 4 PM Minus: No cooking option besides microwave Minus: Covid safety protocol not enforced, ie a large amount of guests not wearing face masks indoors (lobby, lifts, hallways)
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Date of stay: August 2021Trip type: Travelled as a couple
2 Helpful votes
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Response from Team Marriott, Guest Services / Front Office at Residence Inn New York Manhattan / Central Park
Responded 21 Aug 2021
Dear Chef-Globetrotter, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for the issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to welcome you back soon. Yours sincerely, Charles Weed General Manager
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PRICE RANGE
USD 190 - USD 486 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityMidtown West / Midtown
NUMBER OF ROOMS
261
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Frequently Asked Questions about Residence Inn New York Manhattan / Central Park
Which popular attractions are close to Residence Inn New York Manhattan / Central Park?
Nearby attractions include Big Apple Jazz Tours (0.4 km), Wicked (0.3 km), and Jersey Boys (0.2 km).
What are some of the property amenities at Residence Inn New York Manhattan / Central Park?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Residence Inn New York Manhattan / Central Park?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn New York Manhattan / Central Park?
Guests can enjoy free breakfast, an on-site restaurant, and a snack bar during their stay.
Is parking available at Residence Inn New York Manhattan / Central Park?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Residence Inn New York Manhattan / Central Park?
Conveniently located restaurants include Loi Estiatorio, K Rico Steakhouse, and B Side Pizzeria.
Are there opportunities to exercise at Residence Inn New York Manhattan / Central Park?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Residence Inn New York Manhattan / Central Park?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn New York Manhattan / Central Park?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn New York Manhattan / Central Park offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Residence Inn New York Manhattan / Central Park?
The staff speaks multiple languages, including English, Spanish, French, Russian, Chinese, Polish, and Arabic.