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Courtyard New York Manhattan/Upper East Side

Hotwire.comUSD 232*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Courtyard New York Manhattan\/Upper East Side
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804 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard New York Manhattan/Upper East Side
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Showing 708: English reviews
Cheshire, United Kingdom
Reviewed 16 April 2017

Pros: Helpful staff. Free wifi. Coffee and hot drinks machine. Near to public transport. Near to several shops and restaurants. Cons : Rooms are small.Showers were very variable in temperature. Wifi could be patchy at high use times e.g./ mornings. But overal I would stay here again as it was a comfortable stay away from the hectic Times square area.

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Helpful?
Thank 35tia
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Thanks for the 4-star rating and review, Tia! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our prime location. That's what we like to see! We'll address your concerns with our team moving forward. We look forward to sharing an even...

Dana Point, California
Reviewed 13 April 2017 via mobile

Picked this Marriott due to proximity of my business meeting. Close to lots of places to grab a snack or a drink. Not a lot of facilities at the hotel, but still a good place to stay. I would stay here again.

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Helpful?
Thank DPKH
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Thanks for the 4/5 review! We're thrilled to hear that you had a great stay with us! It's wonderful that you enjoyed our convenient location and proximity to many exciting attractions! We're looking forward to your next stay with us for an even more positive experience. Have an amazing day!

Detroit, Michigan
Reviewed 12 April 2017

Selected this hotel on the request of my niece as she heard of the upper east side on a show she watches. On a previous trip to New York, I stayed in Times Square. This area of town has a different vibe and feels less hectic. There are numerous nice restaurants within walking distance as well as good access to...

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Helpful?
Thank BucketListTraveler16
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Thanks for the 4/5 review! We're thrilled to hear that you had a great stay with us! It's wonderful that you enjoyed our facilities including the gym - that's what we like to hear! We're also very pleased that our team provided you with pleasant and helpful service! We'd love to have you back again soon to share an even...

Plainview, New York
Reviewed 11 April 2017

The reception staff was excellent. Warm, friendly, and accommodating. But everything went down hill and off the cliff, when we got to our room. I have stayed in some small places, but this room, which I was told is a KING, and same size as all except for a few larger corner rooms (that are always specifically reserved) though not...

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Helpful?
2Thank Murray K
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

We appreciate your feedback, Murray. We're deeply disappointed to hear that your stay with us was less than ideal. We strive to offer our guests quality service and comfort. However, your experience is not on par with the service we're accustomed to providing. We'll be addressing your concerns with the appropriate members of our team. Please consider allowing us another...

Derby, United Kingdom
Reviewed 30 March 2017 via mobile

We stopped at this hotel for 5 nights while in New York for New Years. The hotel was very nice with really helpful staff. There was free WiFi and the bed was huge and the bathroom a very good size too. There was an atm downstairs which was useful on the last day and almost always a taxi waiting outside....

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Helpful?
Thank Cerys1992
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Thank you for taking the time to submit this great rating, Cerys! We are always working very hard to provide high-quality experiences for all of our guests. It is great to hear that you had a lovely stay with us! We hope you plan on staying with us again soon! We'd love to share another wonderful experience with you. Thanks...

Reviewed 29 March 2017 via mobile

On the upper east side paid almost 300 for the night pool has been closed for 2 years and saunas and steam rooms out of order (Btw staff did not care) on 7th you come out of elevator to a nice painting with a rip in it) beds very uncomfortable left with a back ache.rooms are tiny 70s deco

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Helpful?
Thank Bri B
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

We appreciate your feedback, Bri. We're deeply disappointed to hear that your stay with us was less than ideal. We strive to offer our guests quality service and comfort. However, your experience is not on par with the service we're accustomed to providing. We'll be addressing your concerns with the appropriate members of our team. Please consider allowing us another...

Elkhorn, Nebraska, United States
Reviewed 29 March 2017

The room was nice, clean and comfortable. The hotel is in a nice area with restaurants, bars and shops just around the corner. There is a great Starbucks a block away and a great little espresso shop Juliano's about 3 blocks away. The convenience of these coffee shops is important as the coffee at the hotel is laughable. They have...

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Helpful?
Thank Chris L
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Thank you for the 4/5 rating, Chris! We're happy you enjoyed our comfortable rooms as well as our prime location and proximity to so many of the city's best attractions. That's what we like to see! We aim to please so we appreciate your valuable feedback. We regret the challenges you had with our saunas and the mixed responses you...

Atlantic, Iowa
Reviewed 27 March 2017 via mobile

This Courtyard is high quality like a majority of the Marriott properties I have visited. Rooms are a little smaller than normal, but that is true anywhere in NYC. Room was modern, clean and well decorated. The fitness center was very good for a hotel with resistance equipment in addition to cardio. Great location, only a five minute walk to...

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Helpful?
Thank Todd H
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Thanks for the 5/5 review, Todd! We're delighted to hear that you had a fantastic stay with us! It's wonderful that you enjoyed your room and we hope everything was comfortable for you. We're also very pleased that you loved our location and proximity the subway. We're looking forward to your next stay with us! Thanks for sharing and have...

Morristown, United States
Reviewed 27 March 2017

We needed assistance getting the luggage downstairs and the front desk told us that they can't offer any service. The room rate is around $200/nite, but the couldn't find anyone who would help? So we dragged the luggage down to the storage room, with the intent that our son would pick it up later in the day. He arrived and...

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Helpful?
Thank Joe M
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

We appreciate your feedback, Joe. We're deeply disappointed to hear that your stay with us was less than ideal. We strive to offer our guests quality service and comfort. However, your experience is not on par with the service we're accustomed to providing. We'll be addressing your concerns with the appropriate members of our team. Please consider allowing us another...

Boston, Massachusetts
Reviewed 24 March 2017

The hotel is located in a fairly quiet residential area. For NYC - the room size was decent. But there were several issues with the hotel that were not up to Marriott standards. I didn't have the temperature issues reported by other reviewers but the heating/AC unit was very very loud. In the bathroom, the shower curtain rod was essentially...

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Helpful?
Thank Corny S
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Dear Guest, we appreciate your feedback. We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team. We'd love to see you again in the future to share a more positive experience with you.

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04/06/2017 05/06/2017
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Staying in Upper East Side

Neighbourhood Profile
Upper East Side
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Courtyard New York Manhattan/Upper East Side

Address: 410 East 92nd Street, New York City, NY 10128-6881
Region: United States > New York > New York City > Upper East Side , Manhattan
Price Range: $250 - $576 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard New York Manhattan/Upper East Side 3.5*
Number of rooms: 226
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Also Known As:
Courtyard By Marriott New York Manhattan / Upper East Side Hotel New York City
Courtyard Upper East Side
Courtyard New York City
New York City Marriott
New York City Courtyard
Hotel Style:
#179 Family Hotel in New York City
#186 Business Hotel in New York City
#242 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard New York Manhattan/Upper East Side staff and other travellers.
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Questions? Get answers from Courtyard New York Manhattan/Upper East Side staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fantastic staff!”
moxie0606, 12 May 2017 | Read review
“Rooms on the upper floors have a nice view of the city.”
I7436OUlizm, 3 May 2017 | Read review
“check your airconditing usite”
DCtraveller41, 24 Apr 2017 | Read review
“Although there are water views on the hotel site, I was told there were none.”
BucketListTraveler16, 12 Apr 2017 | Read review
“avoid the hotel”
N7928MBjoem, 26 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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