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Courtyard New York Manhattan/Upper East Side

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Courtyard New York Manhattan\/Upper East Side
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772 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard New York Manhattan/Upper East Side
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Showing 680: English reviews
Poughkeepsie, New York
Reviewed 4 weeks ago

We spent a night at the Marriott Courtyard Upper East Side. The positives were a budget friendly hotel in a neighborhood of $300+ per night accommodations, the location was perfect for our plans on the Upper East Side, a reasonable room rate with parking was offered, comfortable pillows, taxis were easy to hail. and our requests for a higher floor...

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Helpful?
Thank betty485
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

We appreciate the feedback, Betty. We're happy you had a pleasant stay with us and enjoyed our prime location and comfortable bedding. However, we're disappointed that your stay with us was less than ideal. It's unfortunate you had such difficulty with the temperature control system in your room. We regret that our rooms didn't meet your expectations. We'll address your...

Copenhagen, Denmark
Reviewed 5 weeks ago

This has become our go-to hotel when we visit New York City, in part because we used to live just a few blocks away and always love coming back to the Yorkville neighborhood, but also because the hotel itself is nice and staff is so friendly and helpful. This time we stayed in one of the one bedroom suites on...

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Helpful?
Thank Carsten0311
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Thank you for the fantastic rating! We're delighted to hear you had a great stay with us and enjoyed our location! We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future! Thank you...

Guildford, United Kingdom
Reviewed 19 February 2017

This was our last few days in New York City before flying home after a fabulous tour of Canada/USA. Our main disappointment was that it was considerably below our expectations from impressions given by the Website and during booking. This is basically a budget hotel tending towards a motel. e.g. breakfast is by way of purchasing cereal bars/pots/juice takeaway items...

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Helpful?
Thank Nigebabe
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Dear Guest, we appreciate your feedback. We're deeply disappointed to hear that your stay with us was less than ideal. We strive to offer our guests quality service and comfort. However, your experience is not on par with the service we're accustomed to providing. Your happiness and satisfaction are very important to us and we'll be addressing your concerns with...

Sarasota, Florida
Reviewed 16 February 2017 via mobile

We had a great weekend stay here! Unfortunately on the last day, I got very sick and they were helpful getting us an extra night as I was unable to fly out that day. Everyone was very courteous and the location was great!

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Helpful?
Thank Phoebe B
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Thanks for the stellar review, Phoebe! We're delighted to hear that you had such an amazing stay with us! It's wonderful that our team provided you with courteous service - that's what we like to hear! We hope you're feeling better now! We'd love to see you again soon to share another fantastic experience with you! Thanks for sharing and...

Chesterfield, United Kingdom
Reviewed 27 January 2017 via mobile

Stayed here as a family of three for 3 nights over new year and must say that the rooms were nice and comfortable. The nightmare began when I got home and found out they had charged my debit card over 750 dollars for a prepaid room as I had left this card as security because my credit card had an...

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4Thank shimster1
Reviewed 22 January 2017 via mobile

Pluses: very quiet, clean decent sized rooms, comfortable beds, front desk service was excellent, nice gym, good location (both for cabs and Second Avenue subway). Cons (none serious): no place.for breakfast (they have cereal for sale), safe in room failed (they came up and opened it right away though), zero ventilation in bathroom, annd the number of elevators was not...

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1Thank 129lewisp
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Dear Lewis, thank you for the great rating. We're delighted to see you enjoyed your stay with us. We're glad we were able to accommodate you effectively, and will be looking forward to hosting you again in the future. We hope you have a beautiful day!

Chattanooga, Tennessee
Reviewed 18 January 2017 via mobile

Really nice property. Well located in upper east side manhattan. Spacious room for nyc standard! Really clean and cozy. Big windows that you can enjoy nice manhattan views (of you stay in high floor)! I would def stay again!

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Helpful?
Thank Henrique H
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Thank you for the perfect rating, Henrique! Providing the best stays and wonderful service for all of our guests is something we always strive for. We are very pleased to hear that you had a great time and that you really enjoyed the view! We look forward to seeing you again! Thanks again for the rating, Henrique! Have a wonderful...

DC
Reviewed 17 January 2017

The Courtyard Marriott in the Upper East Side is a nice hotel that is clean, contemporary, and affordable. We stayed there with a 5- and 7-year old, and were comfortable. We wanted to be in the UES, so location worked for us. For others, it may be too far north, but the new 2nd avenue subway has stations at 96th...

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Helpful?
Thank dcmove
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Thank you for the great rating! We are always working very hard to provide the best stays for all of our guests. We are very pleased to hear that you enjoyed your stay! We hope you will be visiting again soon, we'd love to have you back! Thanks again! Have a fantastic day!

Birmingham, United Kingdom
Reviewed 17 January 2017

Only stayed one night waiting for cruise from NY. Nice hotel convenient for all places in Manhattan. Seemed very popular there were always tourists checking in and out. Free coffee in the lounge , no other food service but takeaways available locally

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Thank Jim H
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Thanks for the 4/5 review, Jim! We're thrilled to hear that you had an overall great stay with us! It's wonderful that you enjoyed our convenient location and we hope you were able to see some of New York's finest attractions. We'd love to host you again in the future for an even more positive experience. Have a lovely day!

Massachusetts
Reviewed 17 January 2017

Staff were very nice. We booked a King room and ended up with a queen bed somehow- stayed at another Marriott property in DE the next night and got a true king bed there. It's NYC so the rooms are always on the small side, but location worked so that was ok. The coffee situation in the am is a...

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1Thank MassachusettsJimdeb
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Thanks for your feedback, Jim. We're pleased to hear that we were able to accommodate you during your stay with us. It's wonderful that you enjoyed our central location and we hope you were able to see some of New York's finest attractions. However, we're disappointed that your stay with us was anything less than perfect. We'll be sharing your...

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Staying in Upper East Side

Neighbourhood Profile
Upper East Side
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge

Additional Information about Courtyard New York Manhattan/Upper East Side

Address: 410 East 92nd Street, New York City, NY 10128-6881
Region: United States > New York > New York City > Upper East Side , Manhattan
Price Range: $265 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard New York Manhattan/Upper East Side 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Courtyard By Marriott New York Manhattan / Upper East Side Hotel New York City
Courtyard Upper East Side
Courtyard New York City
New York City Courtyard
New York City Marriott
Hotel Style:
#180 Family Hotel in New York City
#187 Business Hotel in New York City
#243 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard New York Manhattan/Upper East Side staff and other travellers.
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Questions? Get answers from Courtyard New York Manhattan/Upper East Side staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid the hotel”
 of 5 bubbles N7928MBjoem, 26 Mar 2017 | Read review
“We were on the 6th floor - we had a nice view of the city.”
 of 5 bubbles Anna955, 1 Mar 2017 | Read review
“Maybe there are rooms in which the windows really do open.”
 of 5 bubbles betty485, 21 Feb 2017 | Read review
“The one-bedroom suites on the 16th floor are great when traveling with kids”
 of 5 bubbles Carsten0311, 20 Feb 2017 | Read review
“Our room faced 92nd St, so it was not quiet given that a hospital is close by, but had no trouble with noise.”
 of 5 bubbles EastKootenayVisitor, 18 Dec 2016 | Read review
5 of 5