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JW Marriott Essex House New York

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1,520 Reviews from our TripAdvisor Community

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Showing 1,338: English reviews
Gladwyne, Pennsylvania
Level Contributor
58 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed yesterday NEW

Working under pressure, the short staffed team at this location did a wonderful job. In particular, the Front Desk Manager, Jeffery Rosenberg, ably assisted by Etienne Giral. They do need to take a leaf out of their siste property in Dubai and staff up .. This is NewYork City .. No one has any patience!!! The rest of the infratsrructure... More 

Helpful?
Thank Vinit K
Midland, Texas
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed yesterday NEW via mobile

Very nice hotel within easy walking distance of the shopping and "wow" places in the city. Staff was enormously kind and helpful. Standard pricy food and drinks at the restaurant and bar. I would like to give it 5 stars, however, rooms are a little tired and need some TLC. Very clean however. All in all, a great medium-upper priced... More 

Helpful?
Thank ehop098
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 days ago NEW via mobile

We always stay at the Essex House when we're in the city. The rooms are beautiful and the staff are always friendly and helpful. The Executive Lounge staff somehow always remember our names. They really pay attention to the little things. I would highly recommend this Hotel

Helpful?
Thank ldsjpsalpalp
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Idsjpsalpalp, Thank you for your review and for your loyalty to our hotel. It has been our pleasure to welcome you for each one of your stays. We are elated to hear your expectations are consistently met in all areas, from our attentive team of colleagues to the beauty of our Art Deco design. We greatly appreciate your recommendation... More 

Chapel Hill, North Carolina, United States
Level Contributor
90 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 days ago NEW

We booked this hotel for a business meeting at the request of a client. The price was a bit steep but we were able to negotiate a reasonable rate for our group. The main reason for choosing this hotel is the location; right across from Central Park and within walking distance from multiple attractions including the park itself, fifth avenue,... More 

Helpful?
Thank Jaime H
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Jaime H, Thank you for taking a moment to review your stay. We are delighted your expectations were met throughout the duration of your business trip. It is fantastic to hear you were pleased with everything from our spacious meeting spaces to our central location in the heart of the city. It is always lovely when guests can enjoy... More 

Level Contributor
3 reviews
Reviewed 4 days ago NEW

Located right opposite Central Park, this place is well worth a visit. The breakfast was served downstairs in the Breakfast Room with such a 'viby' atmosphere. Everyone was really friendly and helpful. Coming from South Africa I wasn't used to the road noise and all the action going on outside, but that didn't even bother me when I saw the... More 

Helpful?
Thank EstelleGrobler
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear EstelleGrobler, We appreciate the time you have taken to share your review. We are honored you chose to stay with us on your visit to New York. It is fantastic knowing you enjoyed each aspect of your stay in the city, from our proximity to Central Park to your experience with our courteous colleagues. Should you return to the... More 

Miami, Florida
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW via mobile

Perfect location right on south side of Central Park. Staff are courteous, friendly and always there to help. Rooms are clean and fresh, with the only criticism being that the rooms lack a luxury level that you would expect from a 5 star hotel on Central Park - eg amenities, touchpoints, dated rooms. If you want a great location and... More 

Helpful?
Thank lunatrailings
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear lunatrailings, Thank you for your feedback. We are delighted you enjoyed our location in the heart of Manhattan. If you are ever in need of an amenity that is not in your room, please do not hesitate to contact the front desk. We hope you will return to New York to enjoy another stay at our hotel soon. More 

Santiago, Chile
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

I was participating in a conference in town, and this hotel was located very near the venue..... I thought, given the prices, that the hotel would be a good one, and I booked a standard queen room. I was not expecting to have a view of the Central Park, because I had not payed for it, but, I could not... More 

Helpful?
Thank pmvicuna
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear pmvicuna, We appreciate the time you have taken to detail your experience. While it is lovely to hear our central location was to your liking, we are troubled by the uncharacteristic challenges you faced during your visit. We regret any shortcomings you may have noticed in your room, but we are pleased to hear the broken lamp was replaced... More 

Emerson, New Jersey
Level Contributor
107 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 5 days ago NEW via mobile

We had a wedding at the New York athletic club rite next door to this hotel so it was a great choice to stay here rather than drive back to NJ. it was our first time at this Marriott but it will not be our last! When you enter you can feel the historical charm... It has that " welcome... More 

Helpful?
Thank Alphonse D
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Alphonse D, We greatly appreciate your feedback. We are thrilled you enjoyed your time at our hotel. It is spectacular to hear your expectations were met in terms of service and accommodations. We are always thrilled when our guests enjoy not only our hotel, but so many of the wonderful attractions in the surrounding area as well. Thank you... More 

2 reviews
Reviewed 6 days ago NEW via mobile

Great staffs The staffs are well trained and smart. Great attitude The staffs are willing to help out every inquiries and help us until we solve the problems. Great location It's right in front of the Central Park, really convenient.

Helpful?
Thank Bunsiri T
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Bunsiri T, We are grateful for your five-star review. It is marvelous to hear your expectations were met when it came to our dedicated colleagues and wonderful Manhattan location. Should you return to New York, we would be honored to accommodate you again. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 days ago NEW via mobile

We flew 8 hours from London and were given a room with a noise so loud it sounded like a jet engine was outside the window (i.e. as if we were still in the plane). When we requested another room we were told there wasn't a room available. To make matters worse the night manager eventually admitted the hotel knew... More 

Helpful?
Thank Sarah A
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Sarah A, Thank you for detailing your experience. While we are pleased to hear you were treated with courtesy and care by our staff, we are troubled by the other challenges you faced during your stay. It is our priority to ensure the complete comfort and satisfaction of each guest, and we regret the unfortunate circumstances you faced. Your... More 

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Since opening its doors in 1931, the JW Marriott Essex House New York has served as an iconic Central Park hotel, delivering exceptional experiences for its guests. This New York luxury hotel welcomes you with contemporary guestrooms and suites – many affording views of Central Park – that offer distinctive amenities and the latest in technology. ... more   less 

Additional Information about JW Marriott Essex House New York

Address: 160 Central Park S, New York City, NY 10019-1502
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $337 - $1,382 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Essex House New York 4.5*
Number of rooms: 515
Reservation Options:
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Also Known As:
Jumeirah Essex House Hotel New York City
Jumeirah Essex Hotel
Hotel Jumeirah Essex
Hotel Style:
#131 Romantic Hotel in New York City
#144 Business Hotel in New York City
#156 Luxury Hotel in New York City
#191 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Essex House New York staff and other travellers.
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Questions? Get answers from JW Marriott Essex House New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room in the higher floors with a park view.”
 of 5 bubbles JaimeH601, 30 Nov 2016 | Read review
“Check out the renaissance midtown”
 of 5 bubbles 385jaredu, 16 Nov 2016 | Read review
“Try and get a park view”
 of 5 bubbles 722markandrewm, 3 Nov 2016 | Read review
“Ask for a quiet room. My room had a lot of noise from garbage trucks, etc”
 of 5 bubbles Kauaidudette, 31 Oct 2016 | Read review
“I stayed on the 4th floor, which was quiet, yet quickly accessible”
 of 5 bubbles Jeff2130, 25 Oct 2016 | Read review
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