The facilities are really fine. Beds very comfortable and an excellent location. Really near Times Square just some blocks away. The attention by Omar (supervisor) was the best. He made us feel like home. He suggested us a lot of interesting and fun places to visit and had great talks with him.
Excellent location, close to a lot of tourist spots, offers a breakfast buffet despite the fact that we are in the middle of a pandemic, staff are very accommodating and friendly especially Ms. Geleena. Thumbs up!
Thumbs up to the front desk agents. They are very accommodating and friendly especially Geleena. 😊 the breakfast is good and the room is clean. We got a clear view of the Empire state which is awesome.
Staff was hospitable and helpful. Tiffany was efficient and friendly. The room was impeccable, very clean and updated. Not too close to Times Square that it’s loud but still central. Would most definitely stay here again and recommend to others.
First of all this is NOT Times Square, it is literally next to Herald Square which a plus but few non-New Yorkers appreciate that. This a straight forward "place to sleep" hotel. The staff was pleasant and the room was clean. For those who care, the view from the rooms can be less than ideal so make sure you express your desire for a view. My one star rating reflects an incident during my stay. About 3pm the room next door started playing loud music. If someone is so desperate to hear their music who knows when or if they will turn it off. I asked to be moved. The attendant said not to worry that they would be out by 9pm. Who checks out of a hotel a that hour? Why would the attendant know that precisely? You draw your own conclusions, and I moved to a different floor.
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