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The Westin New York at Times Square

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1,658 Reviews from our TripAdvisor Community

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Showing 1,484: English reviews
Reviewed yesterday NEW

I have stayed at nearly a dozen westins over the years and this was one of my favorite experiences. The room was spacious, great views, the overall vibe is exciting without them trying too hard. only hiccup to point out is that the starwood/marriott merger is creating all kinds of havoc with the SPG point system (mine at least...) -...

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Helpful?
Thank Matt B
Reviewed yesterday NEWvia mobile

Two nights in a row the guests next room had a very noisy hookers party till 2am, with screams and swearing, called the security several times, it didn't help, checked out the hotel and spoke with the manager on duty who offered me $70 in compensation, and said that they could have not kicked the noisy guests because that would...

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Helpful?
Thank Amir25100
Hong Kong, China
Reviewed yesterday NEW

Very good location. No business lounge nor free breakfast for SPG Platinum members, no upgrades. Breakfast was super expensive and of surprisingly low standard. After the first morning I went to the eatery across the street, much more value and also a bit of New York Culture. Room was standard and bed quite comfortable, nice view.

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Helpful?
Thank Martin S
denver
Reviewed 2 days ago NEW

I just returned from a business trip at the Westin. It checks all the Westin boxes, clean, good business hotel. Very comfortable beds, and nice views. Easy access to subway and transportation in the city. Standard service. For the price you can stay elsewhere and receive better service. It was my birthday over my stay so they gave me a...

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1Thank realideal
Seattle, Washington
Reviewed 3 days ago NEW

Everything is nice. Great location. I asked to move to a single room and it is way better. Service has to be improved. It takes a long time to ask the hotel to bring me some items to my room. But overall is okay.

Review collected in partnership with this hotel
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Thank hendrywaldo
palo alto
Reviewed 3 days ago NEW

Hotel had a computer glitch that charged me for mini bar and they removed it at once with no questions. Showers are the BEST, and health club has first rate equipment , lots of it, and is open 24 hours. Ground floor security was pleasant and present and location can't be beat. I will definitely be back.

Review collected in partnership with this hotel
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Thank maxmN7596AV
Porter, Texas
Reviewed 4 days ago NEW

This was our first trip to NYC and we couldn't have found a better or nicer place to stay then the Westin Times Square. We made our reservations at the end of August for 5 nights in January. Being SPG members we requested an upgrade if available since this was a special celebration trip. A week before our arrival we...

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1Thank gordonbadeaux
Elgin, Illinois
Reviewed 4 days ago NEWvia mobile

Went to NYC with my friend for the night. Easy check in and easy to get around from the subway, restaurants and very close to Times Square. Rooms are very clean and spacious bigger then other rooms from different hotels I have stayed with in the past. Also, loved that Carlo's Bakery is a block away.

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Thank calovj
Dublin, Ireland
Reviewed 5 days ago NEWvia mobile

Fantastic hotel! The best hotel we have stayed in, in NYC. We stayed in a 2 double bed, bedroom. Great view over looking the river with a big window. The room was big and clean with a comfortable bed. Reception was quick and efficient and location is unbeatable. I'd have no hesitation in staying here again. Big thumbs up.

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Thank Sean M
Washington
Reviewed 6 days ago NEW

I am a frequent visiter of Starwood properties for both business and personal trips. For some reason hotels in NY were quite expensive during my time in Aug of 2016. I paid 550 per night to stay at the Westin and while they did upgrade me to the top level with a view of the river, the room could have...

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Thank TripsnEats
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We value your opinion and thank you for providing your feedback regarding your stay last August. Next time you have a reservation here, please contact us directly with your confirmation so that we can personally coordinate a much better experience. We look forward to hearing from you. Warmest, Jessie YourWestinTSqExperience@westin.com

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our Times Square Hotel is located in the heart of New York. The Westin New York at Times Square Hotel offers a great location and comforting accommodations. ... more   less 

Additional Information about The Westin New York at Times Square

Address: 270 West 43rd Street, At 8th Avenue, New York City, NY 10036-3912
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $258 - $658 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin New York at Times Square 4.5*
Number of rooms: 863
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and Jetsetter so you can book your The Westin New York at Times Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin New York At Times Square Hotel New York City
Westin Times Square
Westin New York City
Westin New York Times Square
Westin Hotel New York
New York City Westin
Hotel Style:
#6 Green Hotel in New York City
#140 Luxury Hotel in New York City
#156 Romantic Hotel in New York City
#172 Family Hotel in New York City
#188 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Westin New York at Times Square staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors have great views.”
 of 5 bubbles realideal, 21 Jan 2017 | Read review
“make sure staff knows of any deficiencies, they'll make right in short order! Stuff happens but they fix it!”
 of 5 bubbles laddadad, 16 Jan 2017 | Read review
“Get your room. Then go back to the front desk and tell them it doesn't work for you. Be prepared to do that a couple of times.”
 of 5 bubbles StevenS729, 15 Jan 2017 | Read review
“As with every hotel in NYC, pick a high floor to avoid the street noise.”
 of 5 bubbles KhimLee, 13 Jan 2017 | Read review
“High floor a must”
  • View of 8th avenue
 of 5 bubbles EYD, 13 Jan 2017 | Read review
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