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The Out NYC

Booking.comUSD 243*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Out NYC
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1,292 Reviews from our TripAdvisor Community

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Showing 1,035: English reviews
Reviewed 9 March 2015

Choosing a hotel in New York is difficult at best. So when booking The Out we fell for its quirky charm and convenient location. The room was spacious and modern, the bathroom was clean and the toiletries provided were lovely. I am still kicking myself that I did not buy a set. There is a great bar/restaurant, funky roofterras with...

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Helpful?
1Thank Talleke81
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello Talleke81, Thank you for the TA review! We’re thrilled to hear you enjoyed the comfort of our rooms and our amenities and were able to take advantage of the OUTdoor common areas. We hope to welcome you back to the resort soon! Thanks!

Reviewed 8 March 2015 via mobile

I stayed in this hotel for a weekend business trip,and I couldn't get a minute of sleep because of the night club located right beneath the hotel rooms. I complained but no one was able to help. Ps. The hotel owns the club and they do nothing about it

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Helpful?
12Thank Moshe B
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello Moshe B, Thank you for providing us with your comments. I apologize for the noise issue you encountered; we understand that these noise levels can be very frustrating. We will make sure that our team is notified of these issues so that no other guest feels that they were not being helped during any time. Best wishes.

Reviewed 8 March 2015 via mobile

We came to this hotel for our 2 year anniversary my husband and I. Little did we know that we would be spending our anniversary listening to thunderous blasting music the whole night.We went to the staff and asked kindly if they could pleas switch our rooms they said they were 100% full they told us they would lower the...

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Helpful?
15Thank Bonnie S
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Dear Bonnie S, I would like to take a moment to sincerely apologize for the unfortunate stay. I understand how the noise levels can be frustrating, however we are working our hardest to improve the quietness throughout the resort. We do hope to have you stay with us again in the future in the hopes of providing you with a...

Rankweil, Austria
Reviewed 27 February 2015

It is at a perfect place, close to everything, the stuff is really very friendly and helpful, doesn't matter if at reception, restaurant, bar or the cleaning personnel. The rooms are really clean and I love the soap with lavender. The bath also has a really good body lotion and in the shower you find body wash, shampoo and conditioner....

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Helpful?
Thank jokl_rw
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello jokl_rw! Thank you so much for providing us with your feedback from your stay. We were all happy to read that you enjoyed using our products which we agree are really awesome! Hope to have you stay with us soon. Best wishes.

Sydney, Australia
Reviewed 20 February 2015

This is a really nice hotel. It's very chic and great value for money. The location couldn't really be better. It seems most of the things we wanted to do in New York were located within walking distance from W 42nd St, so this was very convenient. It also happens to be one block away from 9th Avenue, which has...

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Helpful?
5Thank jeffersonpop
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hey jeffersonpop, Thank you so much for the review. I apologize for you not receiving your bathrobe in a timely manner and will forward your comments to the corresponding departments. We sincerely appreciate you taking the time to provide us with your feedback and hope to have the opportunity to welcome you back soon. Warm wishes.

Edmonds, Washington
Reviewed 18 February 2015

I could not sleep because of the loud bar music. Unbelievable loud.The did finally move me on a their second night. But the building still vibrated. The restaurant was excellent on the other hand. And the service was great there. And the bellman helped me get passed a parading blocking the street for many blocks so I could get a...

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Helpful?
9Thank Carol S
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello Carol S, Thank you so much for your feedback. We apologize immensely for the noise issue during your stay and are glad that you were able to be moved to a quieter room on your second night. We are also happy that you were able to enjoy our restaurant Ktchn and that our staff was accommodating when you needed...

San Jose, Costa Rica
Reviewed 10 February 2015 via mobile

Highly edited, renovated property. The hotel is in Hell's Kitchen and features a nice restaurant, a number of courtyards, fitness center, sauna, massage room and a very nice indoor chilling area. Excellent value for the money paid, and the other guests were generally friendly. Customer service needs improvement!

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Helpful?
4Thank EmilioBlanco
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hey EmilioBlanco, Thank you so much for providing us with your feedback about our property! We are glad you enjoyed your time in residence with us and hope to see you again soon. Best wishes.

Taipei, Taiwan
Reviewed 7 February 2015

(This review only covers the dorm rooms of Out NYC, not the higher ended regular hotel rooms in the same hotel.) Due to that I usually travel alone, it is better for my budget if I stay in a "dorm room" in a hostel. However, most of the hostels are quite noisy and have very little privacy. The Out NYC's...

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Helpful?
2Thank Saricie_Q
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello Saricie_Q, Thank you for the awesome and detailed review! We really appreciate your feedback and are happy that you were able to enjoy some of our services such as the spa and fitness center. We hope to welcome you back in the near future. Best wishes.

Minneapolis, Minnesota
Reviewed 3 February 2015

I love NYC, and love the fun of trying out new spots to stay around town (generally on the west side, as I'm typically there for business and our HQ is midtown west-ish). I was floored by the rate I got for The Out ($116) through our company travel program. For that price, it was a good spot but I...

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Helpful?
2Thank cdbs
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Dear cdbs, Thank you for taking the time out to share your feedback with us. We offer different types of room accommodations throughout the resort to fit every guests needs. Please contact us when making a reservation and we can try and place you in a different area of the hotel so you can get a different feel of things!...

Hancock, Maine, United States
Reviewed 31 January 2015

Though the cleanliness of the room left something to be desired, we thoroughly enjoyed our stay! The staff was so personable and fun! The location was perfect! The only food we tried was the cheesecake they left for us for our anniversary. What an amazing gesture! The cheesecake was quite good and it made me really want to try the...

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Helpful?
Thank Jessie M
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello Jessie M, Thank you very much for taking the time out to provide us with your feedback. We hope you had a wonderful anniversary and do hope to have you stay with us in the future. Best wishes.

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04/06/2017 05/06/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Named one of the "Top Trendsetter Hotels in the world" by Fodor's and "Best Hot Tubs to visit in New York City" by Thrillist, THE OUT NYC Hotel delivers a full service experience for your business or leisure travel needs. Its central location in Hell's Kitchen is an easy walk to Times Square, Highline Park, West Chelsea art galleries, and the Broadway Theater District. Upon arrival you will discover a rotating art gallery, exquisite architecture, and luscious outdoor spaces. All of our guests enjoy complimentary use of our steam room, sauna, 24-hour gym, and Wi-Fi throughout the property. Unique to New York City, THE OUT offers guests a place of Zen in our Spa Atrium, equipped with a cascading waterfall, hot tubs, cabanas and cocktail service. The minimalist design of the spacious Guest Rooms give you room to spread out, and your sleep is made extra comfortable with Egyptian cotton linens on a custom Serta mattress. ... more   less 

Additional Information about The Out NYC

Address: 510 W 42nd St, New York City, NY 10036
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: $298 - $686 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Out NYC 4*
Number of rooms: 105
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from The Out NYC staff and other travellers.
39 questions
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Questions? Get answers from The Out NYC staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room not facing the open space area”
, 13 Apr 2017 | Read review
“Outside of the room there is a balcony that overlooks a very nice bamboo garden with seating for relaxation”
DawannaP, 21 Mar 2017 | Read review
“2nd floor was perfect.”
littlelen2017, 9 Mar 2017 | Read review
“Ask to not overlook the HWY.....”
Ohlsson82, 6 Mar 2017 | Read review
“Noisy hotel”
clf134, 21 Jan 2017 | Read review
5 of 5
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USD 243* /night
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Prices are for 1 room, 2 adults
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