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Cachet Boutique

1,421 reviews
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Traveller (486)
Room & Suite (239)
Dining (67)
Overview
  • Excellent52%
  • Very good26%
  • Average11%
  • Poor5%
  • Terrible6%
Travellers talk about
“shared room”(38 reviews)
“spa area”(32 reviews)
“steam room”(37 reviews)
Free Wifi
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Airport Transportation
Suites
4.0 Star Hotel
All hotel details
Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,421)Write a Review
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11 - 15 of 1,144 reviews
Reviewed 29 December 2017 via mobile

Having recently been refurbished in 2017 i can sort of see the issues we had being down to that. Firstly the tv didnt work, well it did but for some reason we had the wrong remote for our room. When we reported it though they...More

Thank David B
Response from Felipe F, Director of Rooms at Cachet BoutiqueResponded 30 December 2017

Good day David B- Thank you for choosing to stay at the newly renovated Cachet Boutique Hotel. We strive for exemplary customer service and am glad to have read our staff was friendly and accommodating. I do apologize, for the inconvenience you have encountered during...More

Reviewed 18 December 2017

I recently stayed at the new CACHET BOUTIQUE hotel and had yet another if not the best experience. I have previously stayed there NINE times in it's former name/operation THEOUTNYC. I have NEVER in all my stays had ANY negative experiences. I must admit that...More

Thank KeyWestMonkey
Response from Felipe F, Director of Rooms at Cachet BoutiqueResponded 20 December 2017

Good day KeyWestMonkey- Thank you for choosing to stay at the newly renovated Cachet Boutique Hotel. Here, we strive for exemplary service and am glad to read that Ro, Roxie and Maria were part of your memorable stay. Your feedback is very important to us,...More

Reviewed 10 December 2017

One day before check in I checked tripadvisor and realized the hotel was under construction, even though there was no information about this in their website. I sent an e-mail and left a phone message asking for some reassurance regarding this issue and I received...More

Thank Groningen1
Response from Felipe F, Director of Rooms at Cachet BoutiqueResponded 13 December 2017

Good day Groningen1- Thank you for choosing to stay at the newly renovated Cachet Boutique Hotel. I thank you for your feedback and sincerely apologize for the inconvenience you encountered, this is truly not the norm. Indeed we are in the ending stages of our...More

Reviewed 8 December 2017

We were expecting a luxurious hotel since it has been renovated recently. Well, we were disappointed. Pros: it was well located, steps from Time Square. Room was clean, beds were very comfortable. Staff is super friendly and helpful. Parking is right across the street. Cons:...More

Thank Dd-Adriana
Response from Felipe F, Director of Rooms at Cachet BoutiqueResponded 13 December 2017

Good day Dd-Adriana- Thank you for choosing to stay at the newly renovated Cachet Boutique Hotel. I thank you for your feedback and sincerely apologize for the inconvenience you encountered, this is truly not the norm. Your concerns were taken to our Management team to...More

Reviewed 8 December 2017 via mobile

Not a bad location at 510 W 42nd Street NY, but surely this place needs to get its act together before taking guests. The 2nd floor which I had to navigate to get to my room was a shambles. Down a freezing corridor with plastic...More

1  Thank Oldbean1234
Response from Felipe F, Director of Rooms at Cachet BoutiqueResponded 13 December 2017

Good day Oldbean1234- Thank you for choosing to stay at the newly renovated Cachet Boutique Hotel. I thank you for your feedback and sincerely apologize for the inconvenience you encountered, this is truly not the norm. Your concerns have been taken to our Management team...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Details
Price range
USD 139 - USD 446 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#198 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 139 - USD 446 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#198 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (486)
Room & Suite (239)
Dining (67)
Pool & Beach (13)
Amenities (105)
Business Centre & Event Rooms (8)
Family and Play Areas (7)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
LarryReit
3 June 2017|
Answer
Response from alexborik | Reviewed this property |
what's the question?
0
Votes
meganivy1998
8 April 2017|
AnswerShow all 4 answers
Response from Bill P | Reviewed this property |
rooms
1
Vote
reg770
12 December 2016|
Answer
Response from Lenore C | Reviewed this property |
They do not have parking. There is a parking garage about a block away. it's $45 per day.
0
Votes
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12345614
Room Tips
"Book Early and request a quiet room"
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"Call ahead and ask for a renovated room. I faced 42nd street and the noise level was low."
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"overlooking the hot tub feels comfortable"
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"Speak to staff members Roxy,Phoebe or Ro they will get you straight every time"
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