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W New York - Times Square

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Traveller (1729)
Room & Suite (831)
Dining (62)
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Overview
  • Excellent45%
  • Very good30%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
“blue fin”(144 reviews)
“times square”(1,649 reviews)
“cool corner room”(64 reviews)
Free Wifi
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,480)
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1,941 - 1,945 of 3,720 reviews
Reviewed 29 October 2013

Hotel W was great. Kind of small room but in Manhattan, that's what you get.... everything you needed was there, though. Nice little 7th floor bar. My only complaint was the room a/c - we like it cool to sleep in....maybe even cold, but the...More

1  Thank Rikanrob
Response from WGuestServicesTeam, Manager at W New York - Times SquareResponded 9 November 2013

It's wonderful to hear that you enjoyed your anniversary here at W NY- Times Square. We appreciate you taking the time to leave feedback. Please be in touch when you're back with us again. kristin.collura@whotels.com All the best, .

Reviewed 28 October 2013

Extremely tiny rooms, probably fine for the business traveler but not our choice for a couple's wend in the city. Must have a high floor to distract from the Times Square noise below. The Union Square location is preferred for many reasons.

Thank KitchnQ
Response from WGuestServicesTeam, Manager at W New York - Times SquareResponded 30 October 2013

I am very sorry that you felt this way. I will pass along your comments. If you decide to come back again, I will make sure you are taken care of. kristin.collura@whotels.com All the best,

Reviewed 28 October 2013

I liked the location, because I could see Times square from my window, but the room was small and need a renovation. The price/quality ratio is quite ok for New York though. The W experience is not as in other W hotels - not so...More

Thank Ales11_11
Response from WGuestServicesTeam, Manager at W New York - Times SquareResponded 1 November 2013

Thank you for taking the time to leave honest feedback. If you come back to NYC, please be in touch so I can ensure that you have a more personal stay with us. kristin.collura@whotels.com All the best,

Reviewed 28 October 2013

Even though I was on business, the W is a few steps from the center of Times Square. Great staff with the typical upbeat tempo you expect from any W hotel. If you're use to smaller rooms in NYC for a high price, this hotel...More

Thank EricNickla
Response from WGuestServicesTeam, Manager at W New York - Times SquareResponded 30 October 2013

Wonderful to hear! Thanks for taking the time to leave feedback. We look forward to welcoming you again. kristin.collura@whotels.com All the best,

Reviewed 28 October 2013

We can't compare this hotel to any other in New York, but I can compare this W to others in the group and it's not as good. On the possitive side, the bed was up to the normal very high standard of comfort and the...More

Thank ICOmnia
Response from WGuestServicesTeam, Manager at W New York - Times SquareResponded 30 October 2013

I'm sorry to hear that you were disappointed. I will pass on your comments for our future renovations. If you decide to come back again, please be in touch with me personally. kristin.collura@whotels.com All the best,

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Most Booked Properties in New York City, NY
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Details
Price range
USD 328 - USD 618 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Green Hotel in New York City
#148 Business Hotel in New York City
#189 Luxury Hotel in New York City
#217 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 328 - USD 618 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Green Hotel in New York City
#148 Business Hotel in New York City
#189 Luxury Hotel in New York City
#217 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (1729)
Room & Suite (831)
Dining (62)
Pool & Beach (3)
Amenities (17)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Dana-Da-Dane
16 April 2018|
AnswerShow all 3 answers
Response from Steven A | Reviewed this property |
As you know pricing changes frequently based upon several factors, largely due to demand, which is driven by events taking place at any given time. My recommendation is to always call the hotel directly, not the reservation... More
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Dana-Da-Dane
16 April 2018|
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Response from IAN J | Reviewed this property |
10 mins
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ambereliseerinn
2 April 2018|
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Response from Les317 | Reviewed this property |
No swimming pool but we were out most of the time and the weather does not permit.
0
Votes
Room Tips
"This is a night club / hotel ... this is more for local people that want to party"
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"Upper floors to reduce the noise from Times Sq and take in the best of NYC skyline"
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"Rooms above the 13th floor are the best. Try to get one overlooking Times Square."
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"Make sure you get what you asked and paid for."
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