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W New York - Times Square

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W New York - Times Square
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3,918 Reviews from our TripAdvisor Community

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There are newer reviews for W New York - Times Square
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Showing 3,269: English reviews
Sheffield, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 February 2013

2nd time back to the W and 5th time back to NYC. From the start our experience couldn't have been any better. A big mention to Katiana for looking after us during our stay, she really was a star and also thank you to Patrick. The W has that cool, funky feel to it and smells amazing! The staff who... More 

Helpful?
Thank ClairG8
Dan E, Manager at W New York - Times Square, responded to this review

One of the best parts of any hotel manager's job is when the employees get praise from guests. Thank you for sharing your experience here at the W Times Square! Katiana and the entire Whatever/Whenever department never fail and always provide our guests with the best possible experience. I'm so glad that trend continued during your stay with us. We... More 

Boston, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
Reviewed 16 February 2013

I am a business traveler who is in NYC many times a year. Over the last seven years I've stayed at a number of excellent hotels...and many are excellent...but the W Hotel Times Square is a cut above...especially in terms of coolness, service, and amenities. I've been staying at the W times Square when I travel to NYC...now for over... More 

Helpful?
Thank William R
Dan E, Manager at W New York - Times Square, responded to this review

Thank you for your loyalty and for continuing to experience everything we have to offer at the W Times Square! I cannot tell you enough how much I enjoy reviews like yours where the entire staff continues to wow you each time you come back. Our Living Room really has the perfect mixture throughout the day and into the night,... More 

Washington DC, District of Columbia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 February 2013

I've stayed in dozens of hotels around NYC and the W in Times Square is one of my absolute favorites. Aside from the awesome location, this is one of the few hotels which really goes out of its way to ensure a great stay. The staff are very responsive and helpful, and, unlike many other places I've stayed, follow through... More 

Helpful?
Thank Harry G
Dan E, Manager at W New York - Times Square, responded to this review

Thank you so much for the great review. I appreciate your feedback and thank you for you loyalty. It is always nice to hear of the great job that our talent does and the way it makes our guests feel, whether it is for business travel, family trips, or romantic getaways. Next time you are in NYC, please reach out... More 

Santa Monica, California
Level Contributor
141 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 13 February 2013

The W is my go to hotel when I come to NY. You can't beat the location and the views from the top floors. I have noticed though that this year, the hotel seems a little run down. The furniture in the rooms is tired and full of holes. I actually asked to change rooms because the first room I... More 

Helpful?
1 Thank diddleydd
Dan E, Manager at W New York - Times Square, responded to this review

I am glad that you enjoy the W Times Square and we thank you for your loyalty! Thank you for sharing your experience. I hear you about the wear and tear in the room; we started renewing some of the furniture in the room, and the hotel will go under renovation soon. We have just finished renovating our Wow and... More 

Naples, Florida
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 February 2013

Outstanding hotel and location.....The help was always Right There!I traveled alone on business from Naples Florida and was upgraded to a suite with a great view on NYC.There was 5 of us traveling and staying at 5 different hotels,the W was by far the best !Can not say enough about the hotel restaurant(Blu Fin),I almost never eat in hotel restaurants... More 

Helpful?
Thank joe34113
Dan E, Manager at W New York - Times Square, responded to this review

Thank you for sharing your wonderful experience! I am very delighted to hear that you enjoyed the service and the great food at Blue Fin. Please come to back to see us again soon. We look forward to welcoming you back. All the best, More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 February 2013 via mobile

I planned a surprise weekend away for my girlfriend and emailed and rang the w hotel before the to tell them that my intention was to propose to my girlfriend whilst in New York. On arrival at the hotel I was surprised to find out that we had been given a room upgrade from a wonderful room to a cool... More 

Helpful?
1 Thank Steve W
Dan E, Manager at W New York - Times Square, responded to this review

WOW! Thank you so much for sharing your experience! It is so amazing to hear a story like yours that spotlights our amazing talent. Thank you for choosing the W Times Square for your special moment. We wish you and your wife-to-be all the happiness and look forward to welcoming you back. All the best, More 

Sacramento, California
Level Contributor
97 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 11 February 2013

Had a great time here! We were able to walk to most things we needed since the hotel was located in times square. The view from our room was pretty awesome! The noise of the city wasn't to bad and the hotel has great shades for the windows to block the city lights at night. The hotel is very modern... More 

Helpful?
Thank dizydezi05
Dan E, Manager at W New York - Times Square, responded to this review

Hi there! I am so glad that you were able to enjoy a lot of the city as the hotel is centrally located in the heart of Manhattan. We also consider our views to be amazing and some of the most iconic views in all of the city. By changing our mats in the lifts, it is our chance to... More 

Beverly Hills, Michigan
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 February 2013

The W Times Square is a very cool New York hotel - they do a great job as most W's do. My only problem with the hotel is the size of the rooms and I realize this is the norm for New York. For the price you hope to get a bit more space but not here. The service is... More 

Helpful?
Thank David48025
Dan E, Manager at W New York - Times Square, responded to this review

So glad we could WOW you with our service and the fact that we were able to get you into the room early. I am happy you enjoyed the view from the room. While New York City hotel rooms can be on the smaller size, at close to 300 sq. ft. our rooms do offer a lot and I believe... More 

Montreal, Quebec, Canada
1 review
Reviewed 6 February 2013

It was a great place to stay for my daughter’s 15th birthday, and the hotel gift shop is the best I have ever been in; it carries items from all over the city at the same price as if you went to the origianl store (we checked). The location was ideal, right by Times Square and TKTS, yet the room... More 

Helpful?
Thank Alexandra F
Dan E, Manager at W New York - Times Square, responded to this review

Thank you so much for the positive response! We appreciate you staying with us and are delighted that you enjoyed your experience. You are among the many the enjoy The W Store on a daily basis. We look forward to welcoming you back to the W Times Square. All the best, More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 February 2013

I stayed in the w times square superbowl night The front desk was naaaaasty and have me problems checking in causing me to miss the first quarter of The superbowl. The lobbies r very nice but the room......not so much. Yes its nice size compares to other nuc hotels but it loooks like a office not a hotel room. For... More 

Helpful?
Thank tonydouglas
Guest_Experience_Dir, Director of Guest Experience at W New York - Times Square, responded to this review

Hi there tonydouglas, I'm sorry to hear you didn't have a good time! Reading your review, it's a little difficult for me to understand what exactly happened. Please reach out to me at patrick.armano@whotels.com so that I may work to restore your faith in the property. All the best, Patrick Armano Director of Guest Experience More 

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
W New York - Times Square is located in the heart of Times Square & the theater district, with museums a few blocks north and sultry downtown just a quick subway ride away. ... more   less 

Additional Information about W New York - Times Square

Address: 1567 Broadway at 47th St, New York City, NY 10036-1517
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $288 - $979 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W New York - Times Square 4.5*
Number of rooms: 509
Reservation Options:
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Also Known As:
w New York - Times Square Hotel New York City
w New York City
w Hotel Times Square
w Hotel Nyc
w Hotel New York City
w Times Square
Hotel Style:
#39 Green Hotel in New York City
#154 Business Hotel in New York City
#168 Luxury Hotel in New York City
#220 Family Hotel in New York City
#223 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York - Times Square staff and other travellers.
39 questions
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Derby, United Kingdom
over a year ago
Washington DC, District of Columbia
over a year ago

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Questions? Get answers from W New York - Times Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It has 57 levels, so at the time of check-in ask for an appropriate level with comes with nice view!”
 of 5 bubbles 545mehdiz, 1 Dec 2016 | Read review
“Marvelous Suite High Level Floor are quiet”
 of 5 bubbles GS_Paris75, 23 Nov 2016 | Read review
“Bring a flashlight if you want to see at night”
 of 5 bubbles DrDarrow, 22 Nov 2016 | Read review
“High floor, facing away from Times Square”
 of 5 bubbles 5Starr4Me, 21 Nov 2016 | Read review
“The corner rooms have double views.”
 of 5 bubbles jj8117, 15 Nov 2016 | Read review
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