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W New York - Times Square

4,403 reviews
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Traveller (1665)
Room & Suite (704)
Dining (62)
Overview
  • Excellent45%
  • Very good30%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
“times square”(1,651 reviews)
“cool corner room”(64 reviews)
Free Wifi
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
4.5 Star Hotel
All hotel details
Offers from W New York - Times Square
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (4,403)Write a Review
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525
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1,605
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525
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163
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1,781 - 1,785 of 3,662 reviews
Reviewed 10 February 2014

Last week I was at the W Times Square. Due to the impending snow storm my meeting were canceled and I had to leave the hotel as soon as I arrived. Lita Amelia of the hotel was very helpful in making sure it all worked...More

Thank Howard F
Response from WGuestServicesTeam, Guest Relations Manager at W New York - Times SquareResponded 14 February 2014

Hello Howard! Thank you for your wonderful review and we have gladly shared your comments with Lita. We truly appreciate your taking the time to share your feedback and we all look forward to welcoming you back to your new home-away-from-home!

Reviewed 8 February 2014

I recently stayed at this hotel for 4 nights to celebrate my birthday. It is in a great location in Times Square, clean rooms and has a great, friendly and very accommodating staff. They even left a personalized birthday card along with a large delicious...More

1  Thank Angela P
Response from WGuestServicesTeam, Manager at W New York - Times SquareResponded 10 February 2014

Thank you for your positive feedback. It's great to know that you had a wonderful birthday celebration with us. Thank you for your note about the room and our talents. We look forward to welcoming you back in the future!

Reviewed 6 February 2014

As a native Californian, NYC can feel especially cold in winter. Upon arriving at the W, with a reservation for eleven days, I was greeted by the warmest and most accomodating man, David Delvalle (I hope my spelling is accurate). What a wonderful face for...More

Thank Deirdre G
Response from WGuestServicesTeam, Guest Relations Manager at W New York - Times SquareResponded 7 February 2014

Hello Deirdre! Thank you for your wonderful feedback and we are delighted to hear of your great experience during your recent visit. We truly appreciate your taking the time to reach out and share your experience and our entire team looks forward to welcoming you...More

Reviewed 5 February 2014

Great hotel for our trip.......staff was very helpful and was quick to address any questions we had. Room was very clean and all our needs were addressed - whether doormen, check-in, cleaning crew and check-out. Couldnt have been happier. They even brought up cookies for...More

Thank TroyDankworth
Response from WGuestServicesTeam, General Manager at W New York - Times SquareResponded 7 February 2014

Hello Troy! Thank you for sharing your recent experience with us and I am delighted our team was able to create a special moment for you and your daughter on her special day. It was truly our pleasure to have you both with us and...More

Reviewed 4 February 2014

If you are going to stay in the chaos of Times Square I would highly recommend this hotel. Situated smack dab in the middle of everything (if you can handle the crowd). Easy access to the train system for easy access around the city. Staff...More

Thank ngmeckley
Response from WGuestServicesTeam, Guest Relations Manager at W New York - Times SquareResponded 5 February 2014

Hello and thank you for your amazing feedback! We are truly delighted to be your home-away-from-home in the midst of the hustle and bustle of the Big Apple and our entire team looks forward to welcoming you back with us soon!

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Details
Price range
USD 262 - USD 578 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Green Hotel in New York City
#149 Business Hotel in New York City
#181 Luxury Hotel in New York City
#218 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 262 - USD 578 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Green Hotel in New York City
#149 Business Hotel in New York City
#181 Luxury Hotel in New York City
#218 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (1665)
Room & Suite (704)
Dining (62)
Pool & Beach (3)
Hotel & Grounds (1049)
Bathroom (101)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
nicola28x
18 January 2018|
Answer
Response from eMOM_2002 | Reviewed this property |
I can't remember the exact percentage, but yes, there was room tax charge to the bill.
0
Votes
KarleeK123
10 October 2017|
AnswerShow all 9 answers
Response from EssexBarnes | Reviewed this property |
I booked via an online booking site and there was no additional fee....in fact taking into account the exchange rate from $ to £, it was spot on! I love the position of this hotel
1
Vote
Tracy H
5 August 2017|
AnswerShow all 4 answers
Response from Kay D | Reviewed this property |
Unfortunately, there is no pool at the hotel.
1
Vote
Room Tips
"If you have a city view--it will be loud"
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"Bring tea bags;)"
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"Ask for a room on the upper floors facing Times Square"
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"Choose Cool View Room or higher category, really worth it"
Read review
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