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Last week I was at the W Times Square. Due to the impending snow storm my meeting were canceled and I had to leave the hotel as soon as I arrived. Lita Amelia of the hotel was very helpful in making sure it all worked...More
Thank Howard F
Response from WGuestServicesTeam, Guest Relations Manager at W New York - Times SquareResponded 14 February 2014
Hello Howard! Thank you for your wonderful review and we have gladly shared your comments with Lita. We truly appreciate your taking the time to share your feedback and we all look forward to welcoming you back to your new home-away-from-home!
I recently stayed at this hotel for 4 nights to celebrate my birthday. It is in a great location in Times Square, clean rooms and has a great, friendly and very accommodating staff. They even left a personalized birthday card along with a large delicious...More
1 Thank Angela P
Response from WGuestServicesTeam, Manager at W New York - Times SquareResponded 10 February 2014
Thank you for your positive feedback.
It's great to know that you had a wonderful birthday celebration with us. Thank you for your note about the room and our talents. We look forward to welcoming you back in the future!
As a native Californian, NYC can feel especially cold in winter. Upon arriving at the W, with a reservation for eleven days, I was greeted by the warmest and most accomodating man, David Delvalle (I hope my spelling is accurate). What a wonderful face for...More
Thank Deirdre G
Response from WGuestServicesTeam, Guest Relations Manager at W New York - Times SquareResponded 7 February 2014
Hello Deirdre! Thank you for your wonderful feedback and we are delighted to hear of your great experience during your recent visit. We truly appreciate your taking the time to reach out and share your experience and our entire team looks forward to welcoming you...More
Great hotel for our trip.......staff was very helpful and was quick to address any questions we had. Room was very clean and all our needs were addressed - whether doormen, check-in, cleaning crew and check-out. Couldnt have been happier. They even brought up cookies for...More
Response from WGuestServicesTeam, General Manager at W New York - Times SquareResponded 7 February 2014
Hello Troy! Thank you for sharing your recent experience with us and I am delighted our team was able to create a special moment for you and your daughter on her special day. It was truly our pleasure to have you both with us and...More
If you are going to stay in the chaos of Times Square I would highly recommend this hotel. Situated smack dab in the middle of everything (if you can handle the crowd). Easy access to the train system for easy access around the city.
Response from WGuestServicesTeam, Guest Relations Manager at W New York - Times SquareResponded 5 February 2014
Hello and thank you for your amazing feedback! We are truly delighted to be your home-away-from-home in the midst of the hustle and bustle of the Big Apple and our entire team looks forward to welcoming you back with us soon!
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.