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The Ritz-Carlton New York, Central Park

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1,193 Reviews from our TripAdvisor Community

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Showing 1,057: English reviews
Corpus Christi, Texas
Reviewed yesterday NEW

WE thoroughly enjoyed our stay on our trip to the Ritz Carlton, Central Park, New York, would stay there again, everything was lovely . Our room was quite and comfortable and would choose t6hat area of the hotel again. The staff was outstanding.

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Helpful?
Thank B8467JXalices
Dubai, United Arab Emirates
Reviewed 2 days ago NEW

First time in NYC, and the Ritz made my experience extraordinary. I enjoyed my stay, loved the room, but would love to see the courtyard decorated. I felt like home when i arrived. I was very happy to the limit that i wanted to check out of my hotel and go the Ritz!

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Helpful?
Thank MB2squared
Atlanta
Reviewed 4 days ago NEW

This used to be my favorite hotel in NYC. Poor service and rude employees have changed my mind. The location will always be great, but there are other options. The Ritz needs to step it up. At 600-1000 per night I have higher expectations.

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Helpful?
1Thank Stacey B
Terry M, Manager at The Ritz-Carlton New York, Central Park, responded to this review

I want to personally apologize for the dissapointment you felt during your most recent stay with us. Here at The Ritz-Carlton New York, Central Park we pride ourselves on being "Ladies & Gentlemen serving Ladies & Gentlemen" and we take any negative feedback about the service very seriously. I will use your review in our upcoming operational meetings and trainings...

San Jose, United States
Reviewed 4 days ago NEW

The service was generally excellent! Club Lounge: The only lacking service was the club lounge. The persons at the desk, did not ever engage customers. They only look up when you make a request, then back to there computer. In addition, there was a server who had terrible body oder. I would cringer overtime he walked by the table. It...

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Helpful?
Thank rodneyn888
Terry M, Manager at The Ritz-Carlton New York, Central Park, responded to this review

Thank you very much for taking the time to share your review via TripAdvisor. Your comments are truly helpful and we utilize guest feedback such as this every day at our hotel to ensure we are always improving. We will certainly refer to your comments specifically during the planned facility updates coming in 2017. Thank you again and I hope...

vicksburg, ms, United States
Reviewed 6 days ago NEW

This is a great place in a great location. You will feel safe and can walk to almost everything. Great restaurants only blocks away, across the street from Central Park, Great shopping is all around you.

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Thank L7268SVjeffreyb
Minnesota
Reviewed 6 days ago NEW

This was our first stay at this Ritz-Carlton and overall had a great stay. Like most Ritz properties, the service was absolutely exceptional - they really could not have been more helpful and friendly and clearly were trying at all times to exceed our expectations. The location of the hotel is terrific as well and we had a really nice...

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Helpful?
Thank Casey S
Durham NC, United States
Reviewed 6 days ago NEW

There is no place better to stay in NYC. Outstanding location and service from arrival to departure. The rooms have beautiful appointments, and the higher rooms look over Central Park. After a busy day in the city, the Ritz-Carlton is an oasis of solitude and rest when needed. I have stayed at a number of hotels throughout Manhattan, and this...

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Thank davidaJ9123GJ
Miami, United States
Reviewed 6 days ago NEW

The Ritz Carlton - Central Park remains the best city hotel in the United States. The management and staff at this location have no equal. All of our needs were anticipated and all of our expectations were exceeded. This hotel sets the standard for luxury in a city setting.

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Thank stuartk62
Croydon, United Kingdom
Reviewed 1 week ago via mobile

Had lunch in the bar before returning home!!! We all had burgers which were delicious. Everything was decorated for Christmas which was amazing a lovely welcoming hotel with a lovely atmosphere would love to stay on a return to New York.

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1Thank Sheila W
Reviewed 1 week ago

I stay here all the time so I'm a fan. The hotel is quiet and in a good location. The rooms are always clean and the staff is excellent. I would put this on the upper end of the Ritz Carlton experience. I don't eat at the restaurant very often and have found it to be a bit funky. I...

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Helpful?
1Thank tb3704

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
While constantly on the cutting edge, it is timeless tradition that makes New York City a favorite destination for so many. And whether it is taking afternoon tea in Star Lounge, or joining the noontime ritual of feeding the Central Park carriage horses across the street, guests of The Ritz-Carlton New York, Central Park will find tradition stands elegantly proud on Central Park South. ... more   less 

Additional Information about The Ritz-Carlton New York, Central Park

Address: 50 Central Park South, New York City, NY 10019-1613
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $943 - $1,994 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton New York, Central Park 5*
Number of rooms: 259
Reservation Options:
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Also Known As:
Ritz Carlton New York City
Ritz New York City
New York City Ritz Carlton
Ritz Carlton Central Park
Ritz Carlton Manhattan
Hotel Style:
#10 Spa Hotel in New York City
#21 Romantic Hotel in New York City
#35 Luxury Hotel in New York City
#45 Family Hotel in New York City
#98 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton New York, Central Park staff and other travellers.
21 questions
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Gourock, United Kingdom
over a year ago

See all questions (21)

Questions? Get answers from The Ritz-Carlton New York, Central Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“view of central park”
 of 5 bubbles RPLMD, 1 Dec 2016 | Read review
“higher floors and park views are probably preferable”
 of 5 bubbles adambr14, 27 Nov 2016 | Read review
“Park view is great and low floor is fine because the street gets very quiet at night”
 of 5 bubbles thisisit2014, 27 Nov 2016 | Read review
“"Rooms on the south side are quieter" "Corner suites are large and sunny"”
 of 5 bubbles N911CXsteve, 18 Nov 2016 | Read review
“Speak to the reception staff first - we found them extremely helpful and honest in their opinions.”
 of 5 bubbles paprboy, 11 Nov 2016 | Read review
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