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Hotel Chandler

4.1 km from New York City centre
  • Free Wifi
  • Restaurant
  • Room Service
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1 room, 2 adults, 0 children
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12 East 31st Street, New York City, NY 10016
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3,159 Reviews from our TripAdvisor Community

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Showing 2,793: English reviews
Westcliff-on-Sea, United Kingdom
Reviewed 6 October 2014

This small hotel (By New York standards) is close to the Empire State Building so you can't get lost! For such a central position the hotel is remarkably quiet affording a good night's sleep - a rarity.

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Helpful?
2Thank Kathy M
New Yorkers in Houston
Reviewed 5 October 2014

We stayed here for 3 nights. Despite the construction across the street, we didn't hear any street noise because we asked for a back room. There was little natural light and the view was of the fire escape, but that was fine with us. When we come back to NY, we are out and about except to sleep and shower....

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Helpful?
Thank Number9NY
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Number9NY, Thank you for leaving your lovely review. I am glad we were able to accommodate you in a quiet room and that you enjoyed various hotel comforts such the comfortable bed! We look forward to welcoming you back during your next visit to New York! Sincerely, Kate Martin

Reykjavik
Reviewed 4 October 2014

Exelent in every way The room made a positive impression as soon as we opened the door. It was clean, well lit and the furniture selections were well coordinated. Staff at Reception and the Concierge desks were very pleasant and helpful. The housekeeping staff were wonderful. The room was always refreshed when we returned to the room in the afternoon....

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Thank Runar Thor G
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Runar Thor G, Thank you for taking the time to leave your kind comments. I am delighted that you enjoyed our staff and appreciated the housekeeping services. We look forward to welcoming you back during a future stay. Sincerely, Kate Martin

Reviewed 3 October 2014

Stayed here for a couple of nights on a short pitstop in NYC. Great location in Midtown. Staff were polite and friendly. The lobby area looks great. By local standards, the room/bathroom were excellent value. This being a small hotel there was not much people traffic and so the hotel was a very quiet and calm place for us. If...

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1Thank The_Moazzam
Athens
Reviewed 3 October 2014

Makes you feel at home . Close to all attractions but in the same time quiet . Excellent personnel always ready to help you. Good breakfast , and excellent rapport quality/value for money . I would restay for sure .

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Thank Maragkopoulos
London, United Kingdom
Reviewed 2 October 2014

The hotel was very convenient for me as my office was only a few blocks away so less than 10mins. The room was small but comfy and the bed was excellent and i had great sleep and rest there. Although no breakfast facilities, the free tea and coffee making facilities were very welcome.

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Thank Ajit J
Woodstock, Connecticut
Reviewed 2 October 2014

My family and I stayed at Hotel Chandler for a wedding. We were treated well from the first hello until the time we left. Staff and valet service excellent. Breakfast was delicious. My wife and I look forward to staying at the Hotel Chandler again in the near future.

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Thank sueshik
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear sueshik, Thank you for taking the time to leave your comments. We were honored to host your family during the wedding. I am happy to hear that our team exceeded your expectations and that you enjoyed breakfast at Juni. We look forward to welcoming you back during your next visit to New York! Sincerely, Kate Martin

Austin, Texas
Reviewed 1 October 2014

Spent 4 days here on a trip to see Jeter's last home game. Location was excellent, convenient to subways, extremely friendly staff, lightning fast ice to room whenever requested. A particular high point was Charlie , the concierge. Very knowledgeable, friendly and helpful at all times

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Helpful?
1Thank Pam M
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear acehum53, I am delighted that you chose Hotel Chandler for your memorable trip to the city. Charlie will be thrilled at the appraisal of his services! We look forward to welcoming you back on a future stay and I encourage you to reach out to Charlie prior to arrival for any recommendations and reservation services. Sincerely, Kate Martin

Reviewed 1 October 2014 via mobile

We stayed here for four nights during September. The hotel is beautiful and the staff are friendly and attentive. We loved the tea/coffee in the lobby with real English tea and many others to choose from. The Molton Brown products in the bathroom are also a nice touch. Our room was quite small but was clean and well presented. The...

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Helpful?
Thank Beaniebag1
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Beaniebag1, Thank you for your review! It delights me that you enjoyed your stay and took advantage of the tea selection in the lobby. I would encourage you to contact us prior to your next arrival to request a street side room with greater amounts of light. We are fortunate to be located in an ideal location close to...

Tracy, California
Reviewed 29 September 2014

We stayed here for our girls getaway vacation in September 2014 for 5days/nights. The room was small but nice and clean and housekeeping did an excellent job each day cleaning and turning down our room each nite. the view was horrible I was looking at other rooms across a rooftop, but it didn't bother us we were hardly in the...

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1Thank nephratiri

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Set close to the Empire State Building, Madison Square Park, Penn Station and Times Square there is a secret, elegant and classical gem: Hotel Chandler. Hotel Chandler provides a timeless sense of luxury in its original 1905 architecture. Every guest is shown an intimate and personalized style of service, with quiet concern and pride. Located on 31st Street between Madison and Fifth Avenues with in a few minutes of all public transportation and all that New York City has to offer. Hotel Chandler is located in the heart of it all! ... more   less 

Additional Information about Hotel Chandler

Address: 12 East 31st Street, New York City, NY 10016
Region: United States > New York > New York City > Midtown
Price Range: $228 - $696 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Chandler 4.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Chandler Hotel New York City
Hotel Chandler New York
Hotel Style:
#33 Business Hotel in New York City
#69 Romantic Hotel in New York City
#98 Luxury Hotel in New York City
#103 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Chandler staff and other travellers.
16 questions
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Questions? Get answers from Hotel Chandler staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a quiet room, staff are very helpful”
 of 5 bubbles 959leed, 15 Feb 2017 | Read review
“higher floor with a view”
 of 5 bubbles swb3160, 8 Feb 2017 | Read review
“Rooms on inside courtyard for quiet. Construction next door, so outside rooms actually give guests earplugs to off-set the noise.”
 of 5 bubbles 649maryannl, 24 Jan 2017 | Read review
“south side (facing 30th street) had construction noise.”
 of 5 bubbles dktenor, 4 Jan 2017 | Read review
“Higher floors have better views.”
 of 5 bubbles 236dalep, 27 Dec 2016 | Read review
5 of 5