We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hotel Chandler

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Chandler
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,169 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Chandler
See the most recent reviews
Showing 2,802: English reviews
Alexandria, Virginia
Reviewed 22 January 2015

We happened upon the Hotel Chandler through an on-line service and it was great. Super location, helpful concierge, and great rooms. NYC can be a difficult place to find a reasonably priced hotel that is convenient and welcoming, but this one is it. We will definitely stay here again.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 957michaelar
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear 957michaelar, Thank you for leaving your comments. I am happy that your stay at Hotel Chandler exceeded your expectations. We look forward to welcoming you back during your next trip to the Big Apple! Sincerely, Kate Martin

Vancouver, Canada
Reviewed 22 January 2015

Good location, small hotel. Room is too tiny, but this is NYC, everything is small. Do not expect a great room view. Staff were very welcoming and friendly. The wi-fi was pretty fast from what I remember. Great breakfast place across the street. Overall, not bad.

 Report
Helpful?
Thank Emily1940
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Emily1940 , Thank you for taking the time to leave your comments! I am glad that you took advantage of the complimentary Wi-Fi and found the staff friendly. Please know that we have various room categories with different dimensions and therefore we would love to speak to you prior to your next booking to ensure you are comfortable. Sincerely,...

Stavanger, Norway
Reviewed 21 January 2015

Very clean room, bathrobes, big rainfall shower and luxurious shampoos and showergel. We stayed in a basic doubleroom, quite small but we did not plan on staying much in the room anyway so it did not bother us. Nice decor and very comfertable bed, as well as airconditioning that worked very well! The staff was very welcoming and tried to...

 Report
Helpful?
Thank Caroline S
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Caroline S, Thank you for your kind review. I am glad you found the room well-appointed and enjoyed our Molton Brown bath products. I am disheartened that our staff did not give you accurate information upon inquiry. This is very concerning since we pride ourselves on our excellent customer service and therefore will take this feedback seriously. Please feel...

Aptos
Reviewed 21 January 2015

We were very pleased with the hotel. The staff was very gracious and made us feel welcome from the beginning of our trip and throughout our entire stay. Everyone went out of their way to make sure we were happy including having the bellman not only recommend a restaurant but walk us there to make sure we found it. The...

Review collected in partnership with this hotel
 Report
Helpful?
Thank dougk574
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear dougk574, Thank you for leaving your lovely review! We are fortunate to be located in the heart of Manhattan and I am glad to hear that the itinerary of your trip was easily accessible from the Hotel. We look forward to welcoming you back during a future visit to New York City! Sincerely, Kate Martin

Nowhere
Reviewed 20 January 2015 via mobile

This discreet boutique hotel is a welcome alternative to the many midtown mega hotels surrounding the area. The location is close to the 6 train and herald square. The rooms are clean, the beds are comfortable, and the shower is lovely. This hotel is perfect for couples looking to get away for the weekend.

 Report
Helpful?
Thank PhillipABukowski
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear PhillipABukowski, Thank you for your comments. We are happy to have had the opportunity to welcome you for a quiet and relaxing get-away. We look forward to welcoming you back in the future! Sincerely, Kate Martin

East Islip
Reviewed 16 January 2015

Lovely small hotel in a very convenient to subway. We enjoyed a fantastic dinner at an Indian restaurant called Pippali at 129 East 27th St, New York City, NY 10016. Also enjoyed a dinner at Blue Smoke.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 192marianw
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear 192marianw, Thank you for choosing to stay at Hotel Chandler, we are happy you had a lovely weekend trip! We look forward to welcoming you back. Sincerely, Kate Martin

Delaware
Reviewed 15 January 2015

I'm so glad I decided to stay at Hotel Chandler instead of the giant hotel where my conference was being held. The property is elegant and well cared for. The staff is universally friendly. And when my friend asked the bartender for something good for her cold, he whipped her up a hot toddy.

 Report
Helpful?
1Thank DSM12
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear DSM12, Thank you for spending a moment to leave your review! It gladdens me that you found our staff to take great care of both our guests as well as our property. We look forward to welcoming you back during a future trip to New York! Sincerely, Kate Martin

Boston, Massachusetts
Reviewed 14 January 2015

Our room was perfect - clean and comfortable. The staff was friendly, welcoming and always helpful. Juni is a fabulous restaurant and we highly recommend it. Great location for hailing a cab or taking the subway.

Review collected in partnership with this hotel
 Report
Helpful?
Thank lrh103
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear lrh103, Thank you for taking the time to leave your review, it is a pleasure to hear that you found the guestroom well-appointed. The Juni staff will delight in your praise and we look forward to welcoming you back as the seasonal menu allows for a fresh experience each time at the restaurant. Sincerely, Kate Martin

Hingham, Massachusetts
Reviewed 14 January 2015

My family traveled to New York City for Christmas in January. I booked three rooms and all were made available for early check-in. The Hotel staff were friendly and accommodated all of our needs. Would recommend this Hotel to anyone and would stay there again. Great find on a quiet location.

 Report
Helpful?
Thank Robert M
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Robert M, Thank you for taking the time to leave your comments. It delights me that we were able to welcome your family for your special “Christmas in January” trip! Thank you for your kind recommendation and we look forward to welcoming you back at a future date. Sincerely, Kate Martin

West Hartford, Connecticut, United States
Reviewed 12 January 2015 via mobile

This was my second time staying at the Chandler. The experience both times has been terrific. The staff is very helpful, the location is convenient, and the place is very clean and comfortable, and affordable. The rooms are on the small side but that is the norm for Manhattan. Love the complementary tea and coffee in the lobby all day...

 Report
Helpful?
Thank Carolyn M
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Carolyn M, Thank you for your kind review. I am glad you enjoyed the complimentary coffee and tea and spent some time in our Chandler Library and Lounge. We look forward to being your home away from home while in New York! Sincerely, Kate Martin

801 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (417)
Viewed
Room/Suite (111)
Viewed
Bathroom (53)
Viewed
Dining (11)
Viewed
View from Room (21)
Viewed
Hotel & Grounds (56)
Viewed
Family/Play Areas (12)
Viewed
Pool/Beach Area (2)
Viewed
Other (151)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (277)
Viewed
Amenities (13)
Viewed
Chandler Suite (45)
Viewed
Deluxe Queen Room (40)
Viewed
Double Double Room (34)
Viewed
Executive Suite (35)
Viewed
Premium Room (31)
Viewed
Dining (23)
Viewed
The Hotel (56)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (107)
Viewed
Hotel & Grounds (25)
Viewed
Business Centre/Function Rooms (1)
Viewed
Room/Suite (21)
Viewed
Bathroom (3)
Viewed
Dining (15)
Viewed
Other (42)
Check In Check Out
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
Avalon Hotel
Avalon Hotel
#130 of 464 in New York City
1,473 reviews
Midtown
Hyatt Herald Square New York
Hyatt Herald Square New York
#164 of 464 in New York City
799 reviews
Midtown
The Roger
The Roger
#165 of 464 in New York City
2,078 reviews
Show Prices
Show Prices
Show Prices
Gramercy Park
Park South Hotel
Park South Hotel
#60 of 464 in New York City
2,000 reviews
Midtown
Arlo NoMad
Arlo NoMad
#16 of 464 in New York City
192 reviews
Midtown
Executive Hotel LeSoleil
Executive Hotel LeSoleil
#98 of 464 in New York City
583 reviews
Show Prices
Show Prices
Show Prices

Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Set close to the Empire State Building, Madison Square Park, Penn Station and Times Square there is a secret, elegant and classical gem: Hotel Chandler. Hotel Chandler provides a timeless sense of luxury in its original 1905 architecture. Every guest is shown an intimate and personalized style of service, with quiet concern and pride. Located on 31st Street between Madison and Fifth Avenues with in a few minutes of all public transportation and all that New York City has to offer. Hotel Chandler is located in the heart of it all! ... more   less 

Additional Information about Hotel Chandler

Address: 12 East 31st Street, New York City, NY 10016
Region: United States > New York > New York City > Midtown
Price Range: $232 - $701 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Chandler 4.5*
Number of rooms: 148
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Agoda and Jetsetter so you can book your Hotel Chandler reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Chandler Hotel New York City
Hotel Chandler New York
Hotel Style:
#33 Business Hotel in New York City
#69 Romantic Hotel in New York City
#97 Luxury Hotel in New York City
#103 Family Hotel in New York City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Chandler staff and other travellers.
16 questions
Ask a question

See all questions (16)

Questions? Get answers from Hotel Chandler staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a quiet room, staff are very helpful”
 of 5 bubbles 959leed, 15 Feb 2017 | Read review
“higher floor with a view”
 of 5 bubbles swb3160, 8 Feb 2017 | Read review
“Rooms on inside courtyard for quiet. Construction next door, so outside rooms actually give guests earplugs to off-set the noise.”
 of 5 bubbles 649maryannl, 24 Jan 2017 | Read review
“south side (facing 30th street) had construction noise.”
 of 5 bubbles dktenor, 4 Jan 2017 | Read review
“Higher floors have better views.”
 of 5 bubbles 236dalep, 27 Dec 2016 | Read review
5 of 5