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Hotel Chandler

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Hotel Chandler
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3,098 Reviews from our TripAdvisor Community

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Showing 2,734: English reviews
Reviewed yesterday NEWvia mobile

We booked a last minute long weekend in NYC at the Hotel Chandler. Our stay was very enjoyable from start to finish. We booked the standard queen room so we were not surprised that quarters were a bit tight, but the room was very clean and fully updated. The mattress was a bit soft for our taste however the street...

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Helpful?
Thank Ross E
Darwin, Australia
Reviewed yesterday NEW

Great place to stay, very accommodating for our group, (there were 7 of us) and did all they could to ensure we had a great stay. Great location in Koreatown close to lots of great eating spots and the free coffee and water in the lobby was a morning and evening lifesaver!

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Helpful?
Thank Ryan N
San Antonio
Reviewed 3 days ago NEW

We have stayed here 3 times. @ were for work and since I had such good experiences prior I stayed again for a family vacation. The location is perfect...far away from the crowds but close enough to get to the highlights of the city.

Review collected in partnership with this hotel
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Helpful?
Thank E8541YDtracyb
Toronto, Canada
Reviewed 3 days ago NEW

This hotel is perfect for business or a weekend shopping trip. The location is great. You can walk to tons of shops nearby. It's a central location for quick cab rides to other areas as well. The only cons are the breakfast. (go to Blank Slate Coffee down the street instead) and the fact that you can hear everything through...

Review collected in partnership with this hotel
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Helpful?
Thank Adrienne B
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Adrienne B Thank you so much for sharing your experience with us. It makes me happy to see that our location makes the day of our guests so easy with quick access to so many things around. I will make sure to speak with the restaurant team and male sure that the next time you will visit our hotel...

Millstone Township
Reviewed 4 days ago NEW

The staff was extremely courteous and helpful. I was upgraded to a suite, and it was only my first time there. Everything about my experience was phenomenal, Hotel Chandler now has a dedicated costumer- I will be coming here whenever I stay in NYC.

Review collected in partnership with this hotel
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Helpful?
Thank josephwL7983IC
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear josephwL7983IC Thank you so much for being a guest and for taking the time to provide your review. I am really happy that our team did such a good job and provided great customer service. We hope to see you again soon and #FamilyChandler will be there to welcome you back to your Home-Away-From-Home ! Sincerely, Gilles Rebmann General...

Sapporo, Japan
Reviewed 4 days ago NEW

The location of this hotel is excellent. You can walk to the Empire State Building and most of the shops on the 5th Avenue. Grand Central, Pet Station and other sightseeing interests downtown are within 10 minutes walk. One of the best things of this hotel is its staff, who are friendly and helpful.

Review collected in partnership with this hotel
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Helpful?
Thank yukie2017
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear yukie2017 Thank you so much for writing your review. I am happy that you got to enjoy your stay. We are really proud of our location, as it is indeed very centrally located. I am also happy that our team did a good job and was helpful throughout your stay. I certainly share the good words with them. Have...

Leicester
Reviewed 6 days ago NEWvia mobile

We really enjoyed our stay here. It was good value for money. Really clean and quaint. Everything is in walking distance. It's not a huge chain hotel which makes the NYC experience feel a lot more traditional. Staff were friendly, especially the concierges. Beds were super comfy too!

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Helpful?
Thank LestaaRH
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear LestaaRH I would like to thank you for taking the time and sharing your experience from your recent stay to our hotel. It makes me happy and proud to see that #TeamChandler , from Housekeeping to Concierge, they have done such a good job. As about the location , I will agree that it's excellent since we are so...

Fort Lauderdale, Florida
Reviewed 1 week ago NEWvia mobile

I came to NYC for a few business meetings, I'm not very familiar with NYC. As I arrived to hotel chandler I was greeted by a very helpful young lady named Ashanty and a nice bellman named Michael. Ashanty checked me right in. I asked her for directions on how to get to my meeting, she was very specific and...

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Helpful?
Thank Irelandstud1256
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Irelandstud1256 Thank you so much for your review. I am really happy that you enjoyed your stay with us. I will absolutely pass the good words to Ashanty and Michael for their efforts and good job. We will be more than happy to welcome you back soon and ready to provide you with any assistance you might need. Sincerely,...

Naples
Reviewed 1 week ago

All aspects of our stay here were very good. Location is convenient and the staff could not have been nicer. I like staying in quaint, quiet hotels and this fit the bill perfectly. There is a wonderful restaurant nearby and we enjoyed every meal there.

Review collected in partnership with this hotel
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Helpful?
Thank H3154DRrobertw
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear H3154DRrobertw, Thank you for taking the time to write a review! I’m so glad to hear that you found our location to be so convenient and our staff helpful. I glad that we were able to meet the requirements that you have. I look forward to welcoming you back in the future. Sincerely, Gilles Rebmann General Manager

New England
Reviewed 1 week ago

My 3rd time there, I believe, and they remembered me from October. Very helpful with parking. Top drawer service all around (Hello, Susan!! Hello Ashanty!!). Superb value. Nice room with bay windows. Great TV. Comfy bed (fluffier pillows would be great). Great location; international and friendly clientele. Restaurant fancy and pricey, but great. Bar pours nice drinks and Khan even...

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Helpful?
Thank GaryNewEngland
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear GaryNewEngland, Thank you for taking the time to write a review! I would like to thank you for coming back once again and I'm happy that you had a wonderful experience. I will be sure to share with Susan, Ashanty, and Khann your kind words. We look forward to your next visit. Sincerely, Gilles Rebmann General Manager

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Set close to the Empire State Building, Madison Square Park, Penn Station and Times Square there is a secret, elegant and classical gem: Hotel Chandler. Hotel Chandler provides a timeless sense of luxury in its original 1905 architecture. Every guest is shown an intimate and personalized style of service, with quiet concern and pride. Located on 31st Street between Madison and Fifth Avenues with in a few minutes of all public transportation and all that New York City has to offer. Hotel Chandler is located in the heart of it all! ... more   less 

Additional Information about Hotel Chandler

Address: 12 East 31st Street, New York City, NY 10016
Region: United States > New York > New York City > Midtown
Price Range: $217 - $680 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Chandler 4.5*
Number of rooms: 148
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Cheap Tickets, Priceline, Agoda, Travelocity and Jetsetter so you can book your Hotel Chandler reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Chandler Hotel New York City
Hotel Chandler New York
Hotel Style:
#33 Business Hotel in New York City
#69 Romantic Hotel in New York City
#103 Family Hotel in New York City
#106 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Chandler staff and other travellers.
15 questions
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Questions? Get answers from Hotel Chandler staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“south side (facing 30th street) had construction noise.”
 of 5 bubbles dktenor, 4 Jan 2017 | Read review
“Higher floors have better views.”
 of 5 bubbles 236dalep, 27 Dec 2016 | Read review
“All rooms good”
 of 5 bubbles emckay2016, 11 Dec 2016 | Read review
“Inside facing rooms are quieter.”
 of 5 bubbles 59janicem, 7 Dec 2016 | Read review
“Ask for a room facing the front”
 of 5 bubbles Biddyst, 6 Dec 2016 | Read review
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