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The Benjamin

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The Benjamin
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2,525 Reviews from our TripAdvisor Community

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Showing 2,376: English reviews
Temple Hills, Maryland
Reviewed 20 December 2013

Khady was very accommodating, the hotel is in a very convenient location, very close to the office. I had dinner at the restaurant down stairs and it was delicious. I will definitely be back. The rooms very clean and bed was comfortable.

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Helpful?
Thank Rosa Y
The_Benjamin, General Manager at The Benjamin, responded to this review

Dear Rosa Y, I am so happy to read your delightful review. Thank you for taking the time to review your stay upon returning home. Thank you for recognizing Khady from our Reception team in your review. Our entire staff will extend genuine and attentive service and make certain that we help you to - Be at your best! Our...

New York
Reviewed 20 December 2013

Great location: close to the station where you can go anywhere via subway. Within walking distance to Times Square, Rockfeller C., Grand Central, Bloomingdales, many 5star restaurants. The room spacious and clean.

Review collected in partnership with this hotel
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Helpful?
Thank Yuki C
The_Benjamin, General Manager at The Benjamin, responded to this review

Dear Yuki C, I appreciate your glowing comments about your recent stay with us. The Benjamin is located in the heart of Midtown Manhattan on 50th Street and Lexington Avenue. This allows our guests to be within walking distance of some of the world’s premiere shopping along Madison and Fifth Avenue as well as renowned attractions such as St. Patrick’s...

New York
Reviewed 18 December 2013

We went to experience Christmas in NY for a few days and our travel agent selected The Benjamin, it was the perfect location to see the city, the hotel is very well run and was a great experience for us.

Review collected in partnership with this hotel
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Helpful?
Thank Robert Brendan ... M
The_Benjamin, General Manager at The Benjamin, responded to this review

Dear Robert Brendan … M, Thank you for your rave review of your recent family stay. The Benjamin is a wonderful choice to stay with family when you consider the spaciousness of our rooms and suites that all feature a comfortable sofabed, refrigerator and pantry area. We also have two very popular family friendly packages including an American Girl Place...

London, United Kingdom
Reviewed 16 December 2013

I stayed at the Benjamin at the beginning of November and was very satisfied with my room. The room itself was very spacious and the bed was large and comfortable. The bathroom looked a little bit tired and was not in keeping with the room. The hallway was unfortunately also not very nice. The carpets was old and looked very...

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Helpful?
Thank leendp7
The_Benjamin, General Manager at The Benjamin, responded to this review

Dear leendp7, I am elated to read your great review! Our studios and suites are larger than most NYC apartments. All 209 rooms and suites feature a pantry area complete with a refrigerator and place settings with silver and glassware. I reviewed your remarks with the hotel team and I can assure you we have corrected the issues you reported....

Reviewed 15 December 2013 via mobile

We have been loyal guests at this hotel for decades. Within the last year we suspect cost saving changes have been made which have resulted in far less service and fewer amenities. The rooms are looking shabby. On check in we unloaded our own bags as there was no doorman in sight. On check out we finally brought our own...

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Helpful?
2Thank Wundergal
The_Benjamin, General Manager at The Benjamin, responded to this review

Dear Wundergal, We have to agree with you on one point for certain; there is absolutely no excuse for not receiving the superior service that you have come to know and love over the years. The Benjamin has built its reputation and loyal following, such as yourself, on our attentive, guest-centric service. I apologize that over this weekend we clearly...

San Francisco, California
Reviewed 12 December 2013

Great room. Staff very friendly and helpful. National restaurant is a true destination right on premises. Everything was perfect and effortless. My new "go to" hotel in New York. Highly recommend to all.

Review collected in partnership with this hotel
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Helpful?
Thank Mr. Walter B
The_Benjamin, General Manager at The Benjamin, responded to this review

Dear Mr. Walter B, Thank you for your glowing review and the time you took to post it on Tripadvisor! Your review highlights so much of what makes The Benjamin an incredible experience in NYC. We put everything we have into each guest’s experience including genuine and attentive service, savory flavors at The National that awaken your senses and spacious...

New York
Reviewed 12 December 2013

at $600/day plus..I expect better mattresses. And a better food selection if you are including breakfast in this package deal. Also when we checked in the wifi was $62 per week...we knew from last time that if we asked it would be comped. so we asked and it was given to us for free...how many people don't know that and...

Review collected in partnership with this hotel
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Helpful?
3Thank 579RichardP
The_Benjamin, General Manager at The Benjamin, responded to this review

Dear 579RichardP, My apologies for the details that you cited which made your stay one that would elicit such feedback. At The Benjamin our goal is to have all our guests walk away with nothing but positive memories of their time with us. We would be happy to address your feedback, which we take to heart, with you directly offline...

Oakland, California
Reviewed 11 December 2013

I have stayed here three times and the quality is pretty consistent. They have an affordable, by NY standards suite. The National downstairs serves up a stellar breakfast. The gym is a little small, but there is also a spa on site !! The staff I have met have been really, really first class. The maids are better than the...

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Helpful?
Thank Mando Z
The_Benjamin, General Manager at The Benjamin, responded to this review

Dear Mando Z, Your rave review is a pleasure to read and I appreciate the time you took to post it on Tripadvisor! Thank you for making The Benjamin your destination of choice in NYC. Our staff loves to read reviews from our repeat guests and we all look forward to your hosting you for a fourth visit very soon....

New York
Reviewed 11 December 2013

While the rooms are nice and large, the quality is poor. Dim lighting, faded furniture and look, air always too hot or too cold. Rooms are quiet and pillow menu nice. The National bar and restaurant in the hotel is awful. We had breakfast vouchers and each morning when our server realized this, we were treated rudely and service was...

Review collected in partnership with this hotel
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Helpful?
1Thank Isabelle S
The_Benjamin, General Manager at The Benjamin, responded to this review

Dear Isabelle S, Thank you for sharing your feedback on Tripadvisor regarding your recent stay. I am so glad that you enjoyed the comfort and spaciousness of our hotel guestrooms and our 10 choice Pillow menu developed by sleep medicine expert Rebecca Robbins. I want to genuinely apologize for the inconsistencies you experienced with the heating and cooling in your...

Northport, NY
Reviewed 5 December 2013

We stayed here with our little dog for a few days at Thanksgiving. Great location. Efficient check-in. The room was very nice although the bathroom was quite small (welcome to NYC). I think the value was good. They offered AAA discount which is always nice!

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Thank L C
The_Benjamin, General Manager at The Benjamin, responded to this review

Dear L C, Thank you for your fantastic review. I am pleased that you were able to take advantage of our great rates and featured discounts by using your AAA card. Our value in Midtown is unsurpassed. We feature rooms and suites that are generously sized and supremely comfortable. The location of the hotel is right in the heart of...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located in the heart of Midtown, The Benjamin offers 209 newly re-designed terrace suites, one-bedroom suites and guest rooms by Rottet Studio featuring kitchenettes and signature Benjamin Beds. Housed within the hotel is The National Bar & Dining Rooms with a menu of modern bistro dishes by Iron Chef Geoffrey Zakarian. Known best for its world-renowned Sleep Program Rest & Renew, The Benjamin features a Pillow Menu and bedtime snacks. Families enjoy Winks' Kidzzz Club with pint-sized amenities for kids to use during their stay. A private guest lounge on the second floor offers two business stations and lounge seating. The Benjamin affords quick access to Fifth Avenue's high-end boutiques, Rockefeller Center, MoMA and Central Park. Hotel Services Fee is $30 plus tax per room, per night and provides you with the following amenities: •$10 daily credit toward Geoffrey Zakarian's The National Bar & Dining Rooms* •Wireless Internet on all of your devices throughout your stay •24/7 access to our state-of-the-art fitness center outfitted by Technogym •In-room artisanal coffee and tea offerings •Unlimited business services including printing •24/7 access to our private Residence Lounge •Unlimited local and domestic long distance calls •Access to our Clef D' Or Concierge services •Package handling and storage prior to and during your stay *Must be redeemed daily. Cannot roll over. **Fee is exclusive of service gratuities ... more   less 

Additional Information about The Benjamin

Address: 125 East 50th Street, at Lexington Avenue, New York City, NY 10022-9501
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $351 - $779 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Benjamin 4.5*
Number of rooms: 209
Reservation Options:
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Also Known As:
The Benjamin Hotel New York City
Benjamin New York City
Benjamin Hotel New York City
Hotel Style:
#23 Green Hotel in New York City
#54 Romantic Hotel in New York City
#64 Luxury Hotel in New York City
#65 Family Hotel in New York City
#73 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Benjamin staff and other travellers.
19 questions
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Questions? Get answers from The Benjamin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select a corner suite to have sights of the intersecting streets below.”
 of 5 bubbles Scarlett_Mae, 16 Mar 2017 | Read review
“Request interior room which is quieter.”
 of 5 bubbles SeamusOH, 13 Mar 2017 | Read review
“try to book a floor above the 5th floor to avoid street level and construction noise.”
 of 5 bubbles 746ashe, 7 Mar 2017 | Read review
“Higher floor to avoid street noise”
 of 5 bubbles kruzingtogether, 6 Mar 2017 | Read review
“Away from the construction across the street”
 of 5 bubbles EricG141, 27 Feb 2017 | Read review
5 of 5