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Traveller (474)
Room & Suite (432)
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Overview
  • Excellent61%
  • Very good25%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“pillow menu”(223 reviews)
“one bedroom suite”(132 reviews)
AMENITIES
Wifi
Parking
Breakfast Available
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
8 Jul.9 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,964)
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2,789 results
Traveller rating
1,696
686
252
92
63
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1,696
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252
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Show reviews that mention
All reviewspillow menunational restaurantone bedroom suitenew yorksmall kitchenettemini kitchenlexington avenuemidtown locationthe sofa bedcentral parkrockefeller centerwaldorf astoriaturn down serviceboutique hotelwonderful hotelan upgradestreet noise
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1 - 5 of 2,789 reviews
Reviewed 4 days ago via mobile

A good value for the location. The rooms are not fancy, but are adequate. Our room had a small kitchen, which was nice. The light switches were dirty, which was unfortunate, but the room otherwise seemed decently maintained.More

Thank Elizabeth P
Response from Hotel_Mgr_365, Manager at The BenjaminResponded 3 days ago

Dear Elizabeth, We appreciate you sharing your review of your recent stay at The Benjamin, and we are pleased to know that you enjoyed our prime midtown location. Our kitchenettes are a favorite amenity of many of our guests, and we are glad to know...More

Hotel's Favourite
Reviewed 17 September 2017

Fantastic hotel in midtown Manhattan just down the street from grand central station. Friendly staff and lovely accommodations. The brunch in The National restaurant was amazing. Will return again someday

Review collected in partnership with this hotel
1  Thank jonnhfd
Response from InteractiveMarketing, Public Relations Manager at The BenjaminResponded 18 September 2017

Dear John, Thank you for the 5-star review. We are glad to hear that you enjoyed the prime location of the hotel and the brunch at The National. Jonathan S

Reviewed 4 days ago

Stayed 2 nights. This is a great location for me and walking distance to our office. Staff at every touch point was friendly and helpful. Would stay again. My only rub is that the A/C unit was very loud as it went on and off...More

Review collected in partnership with this hotel
Thank Julie C
Response from Hotel_Mgr_365, Manager at The BenjaminResponded 3 days ago

Dear Julie, Thank you for taking the time to share your helpful feedback regarding your recent stay at The Benjamin. It was a pleasure to have you here with us, and we are delighted that, in addition to our proximity to many wonderful tourist attractions,...More

Reviewed 5 days ago

I stayed in room # 303. To my opinion Benjaming needs a total repaint job inside. Poor maintained. hot and cold water in the bathroom was dangerely lose. Gym outdated. Room windows need a clean up. Minibar is never filled up during four days. Carpet...More

Review collected in partnership with this hotel
Thank Pernilla20
Response from Hotel_Mgr_365, Manager at The BenjaminResponded 3 days ago

Dear Pernilla, We are eager to please our visitors and are grateful for guest feedback, which helps us to continually improve our offerings. While it is nice to see that you enjoyed a positive overall stay, we would have loved to further impress you, and...More

Reviewed 5 days ago

Perfect home base location close to subway and walkable to Rockefeller Center and Central Park. We stayed in a 1BR suite with our kids and it gave us plenty of space to stretch out. Staff was eager to help and very welcoming. When I called...More

Review collected in partnership with this hotel
Thank chigirl2003
Response from Hotel_Mgr_365, Manager at The BenjaminResponded 3 days ago

Dear Chigirl, Thank you for sharing your glowing review of your time here at The Benjamin. Our proximity to the subway and some of the best tourist attractions in the world make us the perfect place to settle in for a family getaway to New...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 238 - USD 641 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Green Hotel in New York City
#44 Family Hotel in New York City
#53 Romantic Hotel in New York City
#72 Business Hotel in New York City
#89 Luxury Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 238 - USD 641 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Green Hotel in New York City
#44 Family Hotel in New York City
#53 Romantic Hotel in New York City
#72 Business Hotel in New York City
#89 Luxury Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (474)
Room & Suite (432)
Dining (56)
Amenities (56)
Business Centre & Event Rooms (5)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
_louisewebb62
12 February 2018|
AnswerShow all 5 answers
Response from Gul T | Property representative |
Hi Tamworth, Yes we do charge facility fee and it is listed under our rates. We provide high speed internet, $10 F&B Credit, unlimited local calls and luggage storage (in many hotels it is $2/bag) However, if you are... More
0
Votes
suzie1329
4 January 2018|
Answer
Response from InteractiveMarketing | Property representative |
Hi Suzie, The hotel is located next to 53rd street/Lexington entrances for the E and M trains. The entrance for the 6 Train is in the same block as the hotel. Grand Central Terminal North Entrance is two street away from... More
1
Vote
Angelina C
2 January 2018|
AnswerShow all 9 answers
Response from Simi C | Reviewed this property |
Hi I don’t remember about the robes but my guess is they probably have them.. they allow you to order various types of pillows so I imagine robes as well as the ironing supplies are provided. (Typical in US upscale hotels)
1
Vote
Room Tips
"Repaint rooms and renew carpets. Fill up the minibar every day"
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"Sometimes forgot to leave coffee"
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"Go for a higher floor."
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"Get the Suite....Don't try the Restaurant here. Terrible Service"
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