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Hotel Americano

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Traveller (242)
Room & Suite (237)
Dining (81)
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Overview
  • Excellent36%
  • Very good29%
  • Average16%
  • Poor10%
  • Terrible9%
Travellers talk about
“the high line”(41 reviews)
“platform bed”(12 reviews)
“design hotel”(11 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (476)
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Traveller rating
134
105
64
46
42
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134
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64
46
42
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81 - 85 of 391 reviews
Reviewed 14 May 2017

I have stayed here a few times and it's always just great. I chose this hotel for the beautiful, modern design but it is enhanced by the fantastic customer service, the great location (right next to the Highline in Chelsea) and the excellent restaurants. The...More

1  Thank kandkandc
Response from franckhermann518, Manager at Hotel AmericanoResponded 9 June 2017

Hello Kandkandc, Wow! Thank you for staying with us and giving us such a great score. We are very happy to see that you appreciated the complimentary upgrade in one of our Studio Suites. We hope that we will have the pleasure of seeing you...More

Reviewed 4 May 2017

The hotel is well located in Chelsea area and next to the Hudson river where you can go jog or Cycle or even swim at the sport center Chelsea Piers. Unfortunately, the standards of the Hotel went down and I really hope the management will...More

Thank smN3399DM
Response from franckhermann518, Manager at Hotel AmericanoResponded 18 May 2017

Hello Mr. Moccia, Thank you for providing us with your honest feedback from your recent stay with us. We are very sorry to hear that your recent stay was not what you've come to expect in terms of service from Hotel Americano. Please know that...More

Reviewed 28 March 2017

First of all, the hotel lobby and restaurant were terrific, so I would recommend eating there or stopping in for a drink The overnight experience was a bit too odd for me. The rooms are small, which is not uncommon for NYC. However, the bed...More

2  Thank Tiffanie P
Response from franckhermann518, Manager at Hotel AmericanoResponded 18 May 2017

Good Afternoon Tiffanie, Thank you so much for taking the time to share your feedback about your last visit. I am so glad that you enjoyed the cuisine and drinks of our restaurants. Our new chef, Bryan Noury, has been doing an amazing job at...More

Reviewed 28 March 2017 via mobile

The staff is young and want to help, but that is the only nice thing I can think of to stay. Horrendously uncomfortable hotel. Bed on the floor, soft and strange mattress, horrible backache the next morning. Only chair is a strange beanbag thing you'd...More

1  Thank Laurie H
Response from franckhermann518, Manager at Hotel AmericanoResponded 9 May 2017

Good Afternoon Laurie, Thank you for sharing your feedback. We use our guest's comments as tools to help us improve our service and amenities. I wanted to take this opportunity to express my sincere apologies for the challenges you have faced during your stay. We...More

Reviewed 19 March 2017 via mobile

Loved this boutique hotel. People are so nice and laid back. Breakfast fare is terrific. Rooftop bar awesome. Rooms small, minimalist but really cozy. Every staff member was gracious helpful and friendly. Great place to meet friends and hang out above the city. My wife...More

Thank Jonathan R
Response from franckhermann518, Manager at Hotel AmericanoResponded 29 March 2017

Good Afternoon Jonathan, Wow!! Thank you for such an amazing review. So happy to hear you enjoyed your time with us. We can't wait to have you back with us :-) Best Regards, Franck Hermann Operations Manager Hotel Americano fhermann@hotel-americano.com

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Multilingual Staff
Concierge
Banquet Room
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 270 - USD 513 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#194 Romantic Hotel in New York City
#213 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 270 - USD 513 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#194 Romantic Hotel in New York City
#213 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (242)
Room & Suite (237)
Dining (81)
Pool & Beach (28)
Amenities (13)
Business Centre & Event Rooms (3)
Nearby
Chelsea
Home to hundreds of art galleries, beautiful
brownstones, and one of New York’s newest and most
popular attractions, Chelsea is one of the city’s
jewels when it comes to neighbourhood life. The
contemporary art scene is an integral part of the
neighbourhood’s identity, with gallery openings almost
every night of the week and countless exhibits to
explore. As a longtime hub of gay culture in New York
...More
Questions & Answers
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AdventurousCouple
7 January 2018|
AnswerShow all 2 answers
Response from franckhermann518 | Property representative |
Hello Reima, Thank you for sharing the experience you had with our staff. We hope seeing you soon! Best, Franck Hermann, Operations Manager, Hotel Americano
0
Votes
hjs799
4 September 2017|
AnswerShow all 3 answers
Response from Joseph S | Reviewed this property |
Yes
0
Votes
Bjc43
21 February 2015|
AnswerShow all 3 answers
Response from calvinwei | Reviewed this property |
You cannot, unfortunately.
0
Votes
Room Tips
"chic, design, cool, luxury, stylish,"
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"We stayed on 7th floor and was perfect. Sunday eve there was a band somewhere close but that ended at 9pm so..."
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"Stay away from this old and dirty hotel. SHOULD BE ONE STAR!"
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"For more than 1 or 2 people traveling, or if you plan to stay more than a night or two, I would recommend..."
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