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Sofitel New York

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5,988 Reviews from our TripAdvisor Community

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Showing 4,394: English reviews
Los Angeles, California
Reviewed 3 days ago NEWvia mobile

The hotel is close enough to the main attractions in midtown (Times Square, theater district, and Rockefeller Center), yet on a quieter street. Staff was excellent, and the room was everything I've come to expect from my stays with other Sofitel properties.

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Helpful?
Thank Teddi H
Marie-Paule N, General Manager at Sofitel New York, responded to this review

Dear Teddi H, Thank you for sharing your review of the Sofitel New York. Indeed, we are conveniently located just steps from many of New York's top attractions. I have shared your compliments with the team. We hope to have the pleasure of welcoming you back again soon! Warm Regards, Marie-Paule Nowlis

Utah
Reviewed 4 days ago NEW

This was our first stay at the Sofitel, but will not be our last! What a beautiful hotel...elegant without being overstated. Every member of the staff was WONDERFUL!! It is evident that management has instilled an amazing sense of pride in its employees and they demonstrate that pride with every interaction that we had. The room was lovely, the bathroom...

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Helpful?
1Thank Abbysmaid
Marie-Paule N, General Manager at Sofitel New York, responded to this review

Dear Abbysmaid, Thank you for this extremely positive feedback. We are truly honored by your comments and appreciate you sharing your experience. I will pass on your words of praise to the whole team. This will serve as an encouragement as we continue to provide high standards of service. I look forward to welcoming you back soon. Au revoir, Marie-Paule

Philadelphia, United States
Reviewed 4 days ago NEW

Only one evening, but thoroughly enjoyable. Desk agent "Sixtine" was lovely and helpful. Upon checking-in, my wife asked about the possibility of a king-sized bed, and Sixtine was able to accommodate us. My wife was impressed by the wonderful fragrance that was being infused into the air in the lobby area. Sixtine was able to identify it for her as...

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Helpful?
1Thank Benn P
Marie-Paule N, General Manager at Sofitel New York, responded to this review

Dear Benn P, Thank you very much for sharing your lovely review of the Sofitel New York. I will pass your compliments onto Sixtine, whom was thrilled to be of service to you during your visit. Thank you for also pointing out the "wonderful fragrance" in our lobby and "immaculately clean" hotel! We look forward to having the privilege of...

Morton Grove, Illinois
Reviewed 4 days ago NEWvia mobile

I was planning a special birthday trip for my husband, I wanted to carefully pick a hotel that I was insured the best service, I was considering other properties figuring that I had to spend over $1200 a night to get this but after reading many reviews I determined this property was going to meet our needs. At every turn...

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Helpful?
1Thank kshapiro1
Marie-Paule N, General Manager at Sofitel New York, responded to this review

Dear kshapiro1, I am so pleased to hear that your stay with us was perfect. Thank you for this wonderful feedback. Indeed we strive to provide the highest standards of service. We are looking forward to welcoming you back soon at Sofitel New York soon! A bientôt, Marie-Paule

Allentown, Pennsylvania
Reviewed 5 days ago NEWvia mobile

NYC is cheaper on a Sunday. Sofitel stands out for the staff. Door always helped with. Doorman always there to hail cab for you. Clerks always professional and helpful. For management: don't let the coffee run out in the morning... minor thing fairly quickly corrected... but someone needs to check on that... fairly important to my mornings. Room was very...

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Helpful?
1Thank chipperjmc
Marie-Paule N, General Manager at Sofitel New York, responded to this review

Dear chipperjmc, I thank you for such positive a feedback! Indeed we genuinely have a passion for all of our guests therefore we love to pamper them. Your comments about our team and service are touching and I have shared them with our team. We look forward to welcoming you back soon! Au revoir, Marie-Paule

Blue Ash, Ohio
Reviewed 1 week ago via mobile

Desk staff was all you'd hope for in a great hotel. Very thoughtful and attentive. The restaurant- Gaby's - was also good and the bar staff was very friendly. Our room was very affordable and clean. Very nice bathroom with separate bath & shower. Great breakfast and French press coffee. If you're looking for an excellent location, with an upscale/boutique...

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Helpful?
Thank Chuck A
Marie-Paule N, General Manager at Sofitel New York, responded to this review

Dear Chuck A, I am delighted to hear that you enjoyed your stay at the Sofitel New York. Thank you for pointing out our "Great breakfast" and "Excellent Location." We hope to have the privilege of welcoming you back soon! Warm Regards, Marie-Paule

Darwin, Australia
Reviewed 1 week ago

Stayed here for five nights, Due to a shuttle bus ride from hell we arrived at the hotel after midnight from the airport (do not use Go Airlink Shuttle whole other story). I rang the hotel twice while on the shuttle bus as rooms can be given away if the hotel is not informed of late arrival. Upon arrival, I...

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1Thank E47
Allen, Texas
Reviewed 1 week ago

The Sofitel in NYC was a beautiful hotel. The beds were incredibly comfortable and the location can't be beat. It's a few blocks from Times Square so you can get to the action quickly without having to stay so close to it. It is also half a block from 5th Avenue...so shopping is close! Several good restaurants close by as...

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Helpful?
Thank Leslie G
Bonita Springs, Florida
Reviewed 1 week ago

We stayed at the Sofitel for 5 nights and enjoyed the whole experience. We have previously stayed at this property and were satisfied enough to return. This visit we were impressed by the upgrade in service. The staff were extremely helpful, especially housekeeping. The rooms were immaculate and made up promptly. The front desk was professional and provided all the...

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Helpful?
1Thank RK160
Marie-Paule N, General Manager at Sofitel New York, responded to this review

Dear RK160, Thank you for sharing your feedback with us. We are thrilled to hear that you enjoyed your second stay with us, even more than your last one. I will pass on your words of praise to the whole team. This will serve as an encouragement as we continue to provide high standards of service. We look forward to...

Reviewed 1 week ago via mobile

The best hotel I have stayed at so far. From walking into the hotel and being greeted by the amazing smell and also by the friendly staff. Room was clean, housekeepers came everyday I wouldn't fault this hotel at all. Only thing is breakfast was a bit expensive but I am still giving Sofitel 5 stars.

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Helpful?
2Thank Shin S
Marie-Paule N, General Manager at Sofitel New York, responded to this review

Dear Shin S, I am truly pleased to hear that you have had a most enjoyable stay at Sofitel New York. I also felt very proud of my team when you have mentioned in your feedback that the Sofitel has been the "best hotel you have stayed at so far." We are honored. I thank you for this positive comment...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The ultimate in comfort and convenience, this thirty-story building in midtown Manhattan-a contemporary statement in limestone and glass-is just a stone's throw from Fifth Avenue. The modern-day traveler will enjoy the amenities on offer at this fine establishment, set within easy reach of Manhattan's most celebrated attractions. These include Times Square, Broadway theaters, world-famous restaurants, famous boutiques, art museums and corporate headquarters. Good access to transportation links. ... more   less 

Additional Information about Sofitel New York

Address: 45 West 44th Street, New York City, NY 10036-6613
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $298 - $1,018 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel New York 4*
Number of rooms: 398
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Expedia, ACCOR, Hotels.com, Priceline, Travelocity, Odigeo, Cheap Tickets and Jetsetter so you can book your Sofitel New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel New York Hotel New York City
Sofitel New York City
New York City Sofitel
Hotel Style:
#40 Romantic Hotel in New York City
#44 Family Hotel in New York City
#46 Green Hotel in New York City
#49 Luxury Hotel in New York City
#59 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel New York staff and other travellers.
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Questions? Get answers from Sofitel New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the upper floors may cost a bit more, but the views are so worth it!”
 of 5 bubbles Abbysmaid, 6 Dec 2016 | Read review
“This hotel is quiet. No street noise. I don't think that there is a bad room in the entire building.”
 of 5 bubbles bennp2015, 6 Dec 2016 | Read review
“We stayed on a floor higher up, had great views, and NO noise!”
 of 5 bubbles anisjoy, 26 Nov 2016 | Read review
“Upper floors are certainly the best ones but the rooms are all in very good”
 of 5 bubbles Miyi2014, 25 Nov 2016 | Read review
“seems any floor is quiet, including the lower ones”
 of 5 bubbles ray847, 23 Nov 2016 | Read review
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