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Hilton Times Square

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Room & Suite (1217)
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Overview
  • Excellent60%
  • Very good30%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“times square”(1,758 reviews)
“raquel ortiz”(83 reviews)
“great location”(1,067 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from Hilton Times Square
Special Offer: Up to 20% Off!
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Offers from Hilton Times Square
Special Offer: Up to 20% Off!
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,320)
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1,951 - 1,955 of 6,405 reviews
Reviewed 29 March 2016

The room was clean, larger than your average New York hotel room as advertised. We had a great view of NYC. Some people have said they could hear sounds from the road outside but we found it very quiet and comfortable. We stayed over Christmas...More

3  Thank Soapyraindrops
Response from hiltontimess, Manager at Hilton Times SquareResponded 2 April 2016

Dear Soapyraindrops, Thank you for the 5-star review! I am genuinely appreciative that you choose us when traveling to the New York City area. I am so glad to see that you enjoyed your most recent stay! Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

Reviewed 28 March 2016

Front desk staff are EXTREMELY rude-they are not patient, treat you like you are an idiot and unapologetic for their behavior. The bed had lumps, room temp remained high though we kept the temp on 65 degrees-it would move on its own to 80!More

Review collected in partnership with Hilton Hotels & Resorts
Thank Shawn C
Response from hiltontimess, Manager at Hilton Times SquareResponded 12 April 2016

Dear Shawn C, Thank you for taking the time to tell us about your stay as this helps us to improve the experience for all of our guests. Our goal is to make all of our guests feel like the Hilton Times Square is a...More

Reviewed 28 March 2016

We only spent one night at Hilton Times Square. It was the perfect location and amenities for our short visit to NYC. Upon arrival on a Monday morning, it was quick and easy to store our luggage while we explored the city until check in...More

2  Thank Liz S
Response from hiltontimess, Manager at Hilton Times SquareResponded 2 April 2016

Dear Liz S, Thank you very much for your review. We're glad you took the time to leave us some feedback. It will allow us to improve upon our service. We are happy to know that you enjoyed the location and staff. With the help...More

Reviewed 27 March 2016

To celebrate my 40th Birthday we booked a trip to NYC. The hotel location was perfect, only a short walk from Port Authority and right in the heart of Times Square. We were checked in by Martina, she was lovely and very helpful. Our room...More

3  Thank sgreer33
Response from hiltontimess, Manager at Hilton Times SquareResponded 2 April 2016

Dear Sgreer33, Thank you for taking the time to write a review of our property and sharing with us your wonderful experience. We strive to provide exceptional customer service for all of our guests and it is very rewarding to know we were able to...More

Reviewed 27 March 2016 via mobile

Typical Hilton in the way that it is a nice hotel, clean with modern decor but sub standard customer service. For the amount of money I paid to stay here, I would have expected a little more in the way of courtesy for example, I...More

2  Thank Carl349
Response from hiltontimess, Manager at Hilton Times SquareResponded 29 March 2016

Dear Carl349, Thank you for taking the time to share feedback on your recent stay with us. Thank you for bringing your observations to my attention so we can continue to work on areas where we may have opportunity. If ever you find your travels...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 207 - USD 505 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in New York City
#35 Business Hotel in New York City
#47 Romantic Hotel in New York City
#100 Luxury Hotel in New York City
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
USD 207 - USD 505 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in New York City
#35 Business Hotel in New York City
#47 Romantic Hotel in New York City
#100 Luxury Hotel in New York City
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (2164)
Room & Suite (1217)
Dining (91)
Pool & Beach (2)
Amenities (42)
Family and Play Areas (3)
Business Centre & Event Rooms (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Koushik B
7 April 2018|
AnswerShow all 2 answers
Response from deflep | Reviewed this property |
There is a variety store right next to the Hilton. They may have it. They have many interesting things. Good luck.
0
Votes
Katy O
6 April 2018|
AnswerShow all 5 answers
Response from Udi A | Reviewed this property |
No they don’t
0
Votes
Pankaj K
5 March 2018|
AnswerShow all 3 answers
Response from MamaB5 | Reviewed this property |
We had complimentary breakfast Nov of 2017. Gold level HHonors. I believe it was for 2 adults per day.
0
Votes
Room Tips
"Top floors are always recommended"
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"Was on 36th floor in oversized deluxe double queen (360 square feet), excellent view and worth extra $20 a..."
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"higher floors best city views"
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"PURE rooms are nice, but middle level (the views are still great). Liked 3002. Face South for a better view."
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