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Hilton Times Square

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Hilton Times Square
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6,274 Reviews from our TripAdvisor Community

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Showing 5,477: English reviews
Tampa, Florida
Reviewed 7 May 2015

When entering the hotel, you step out of the craziness of one of the main streets in Times Square and are transported to an oasis. The hotel is clean, quiet, and a welcome respite. Great views of the city from the high floors. Skip the breakfast (its expensive and not that great)

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Helpful?
Thank lindsay w
Hilton Times S, Manager at Hilton Times Square, responded to this review

Dear Lindsay w, Thank you for taking the time to post a review of your recent stay. We are delighted to hear that we made your visit a memorable one. We hope to welcome you back soon. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

Reviewed 7 May 2015

Super comfy bed & venue. However, not the cleanest or the friendliest staff out there. Checked in late on my first day and still the bathroom was a mess. Staff- whenever asked questions- got immediately on defensive mode telling me 'you're the only person with the problem' before actually solving the problem. Doorman always had a smile on, but the...

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1Thank Abir M
Minneapolis, Minnesota
Reviewed 7 May 2015 via mobile

Located just steps from Times Square, this hotel was safe, clean and spacious. Great spot to stay when you need a few minutes to re-charge during the day. Beds were comfortable and the room was spacious. I appreciated the single serve coffeemaker in the room.

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8Thank S B
Hilton Times S, Manager at Hilton Times Square, responded to this review

Dear S B, Thank you for taking the time to post a review of your recent stay. I’m glad you had such positive experience during your stay with us and you enjoyed the location. We really appreciate this feedback. We look forward to having you back with us. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

Ontario
Reviewed 6 May 2015 via mobile

Shopped around all the hotels and found the TA coupon rate at this Hilton to be the best value for the $ (on paper). Actual experience was fantastic. Arrived at 11am to store our bags to find one room was available already. A+ service by Martina! 1/2 block to Times Square, Metro, Port Authority.

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9Thank Mark W
Hilton Times S, Manager at Hilton Times Square, responded to this review

Dear Mark W, I would like to take this moment to thank you for your gracious review and for being our guest. We do appreciate you taking the time to share your experience and to know we met your expectations. Thank you also for your kind words about Martina, who takes great pride in offering our guests excellent service. We...

Rochester, New York
Reviewed 5 May 2015

this is the place to stay if you want to experience the intensity of New York and have a convenient base of operations to explore NYC. We felt welcomed, safe comfortable in our room and the surrounding area any time of the day or night. Endless list of things to do and see.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Woodrow53
Hilton Times S, Manager at Hilton Times Square, responded to this review

Dear Woodrow53, Thank you for choosing to spend your vacation with us. We appreciate your positive feedback. I hope to welcome you back to our property in the near future. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

Memphis
Reviewed 5 May 2015

I had a King Corner room and it was rather spacious for the area. The hotel staff and concierge were all very friendly and helpful. I had two rooms and they blocked them right next to each other which usually I am given a sad story of how they tried but couldn't get the rooms on the same floor. So...

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7Thank G G
Hilton Times S, Manager at Hilton Times Square, responded to this review

Dear G G, Thank you for your comments. We value every guest's feedback and opinion and your response will help us continue to fulfill our commitment to provide excellent customer service and superior guest experience. We hope that you will stay with us again to allow us another opportunity to "wow" you during your stay! Lynell Lovett Administrative Operations Manager...

Saint-Hubert, Canada
Reviewed 4 May 2015

Great location, literally in Times Square. For Canadian travellers, there's a Tim Hortons right outside the front door! You are however in Times Square, so it's busy with a lot of foot traffic and tourists.

Review collected in partnership with Hilton Hotels & Resorts
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8Thank Janick M
Hilton Times S, Manager at Hilton Times Square, responded to this review

Dear Janick M, Thank you for sharing your experiences with us. We greatly appreciate this feedback. We hope to have you stay with again. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

Baltimore, Maryland
Reviewed 4 May 2015

I stayed at the Hilton Times Square for a conference last week. Being a Hilton Honors member I stay at the Hilton chain of properties whenever I travel. The rooms were very nice and the carpets were clean (a pet peeve of mine). The bed was super-comfortable and the bedding first rate. The room also had an air filter which...

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9Thank HankFu
Hilton Times S, Manager at Hilton Times Square, responded to this review

Dear HankFu, Thank you for sharing your experiences with us. We greatly appreciate this feedback. We hope to have you stay with again. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

Northern VA
Reviewed 4 May 2015

Spent the May 1 weekend at the Hilton Times Square. What a pleasant surprise! The staff was OUTSTANDING!!!! Particularly "Raquel Ortiz." at the front desk. Helpful in every way, efficient, knowledgeable, all with a smile. Kudos to the management! The room was spotless, location was perfect for theatre, shopping and St. Patrick's for Sunday mass. The room I had (36...

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10Thank Bill J
Hilton Times S, Manager at Hilton Times Square, responded to this review

Dear Bill J, Thank you for sharing such great feedback with us!! I am so happy that you got the opportunity to enjoy our comfortable hotel, ideal location and our amazing staff such as Raquel. We look forward to welcoming you here again soon. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

Reviewed 4 May 2015

We arrived on a Friday morning well before our check in time. The hotel receptionist, Raquel Ortiz, was incredibly nice. Not only did she allow us to check in early but gave us a room on the top floor with a great view of the Empire State Building. She also gave us free wifi access and a complimentary breakfast. All...

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3Thank Elizabeth H
Hilton Times S, Manager at Hilton Times Square, responded to this review

Dear Elizabeth H, Thank you for contributing your feedback of your stay. I am extremely happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's services, product and recognition of our staff especially regarding Raquel. Your comments will be shared with our entire...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Times Square is a sleek, landmark New York City hotel that was built in 2000 and soars 44 stories above Manhattan. This upscale, full-service, 100% non-smoking, contemporary hotel is located on famous 42nd Street in the heart of Times Square, and is surrounded by Broadway theaters, lively nightlife, New York City’s best shopping and many restaurants and bars. Boasting a Modernistic façade and sweeping vistas of New York City’s famous skyline and the Hudson River, the hotel has been recently renovated and is the perfect hotel choice for business and leisure travelers seeking modern amenities while staying in the Big Apple’s best location.Hilton Times Square offers 460 of the largest standard size guestrooms in Midtown Manhattan, with spectacular panoramic views and high-end amenities. These spacious guestrooms have been recently renovated, start on the 23rd floor and are over 330 square feet. Deluxe guestrooms begin on the 33rd floor. All guestrooms are luxuriously appointed in soothing sand tones, 46-inch LED flat screen televisions, laptop size safe, and more. Additional amenities and services are available upon request. Also the Hilton Times Square hotel in New York include: -Over 5000 square feet of meeting space with city views-Restaurant Above, the hotel's Zagat-rated restaurant, is perched 21 stories above Times Square in the hotel lobby and offers notable American cuisine fused with fresh ingredients.-Pinnacle Bar is also located in the hotel lobby and overlooks Times Square.-Evening room service.-24-hour Fitness Center.-24-hour full service, automated Business Center.-Full-service Concierge desk, valet dry cleaning and valet parking available on 41st Street. ... more   less 

Additional Information about Hilton Times Square

Address: 234 West 42nd Street, New York City, NY 10036-7215
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $262 - $612 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Times Square 4*
Number of rooms: 460
Reservation Options:
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Also Known As:
Hilton Times Square Hotel New York City
Hilton Hotel Times Square
Hilton New York City
New York City Hilton
Hotel Style:
#32 Family Hotel in New York City
#36 Business Hotel in New York City
#47 Romantic Hotel in New York City
#82 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Times Square staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely pay or persuade reception for a high rise room with fab views”
 of 5 bubbles Suzy111, 18 Feb 2017 | Read review
“Stay longer than 4 nights and you might get an upgrade.”
 of 5 bubbles 853AndrewJ853, 18 Feb 2017 | Read review
“Times Square View from the 30th was great!”
 of 5 bubbles Sasquatch78, 17 Feb 2017 | Read review
“Room 3422 Great views.”
 of 5 bubbles Baldelephant, 17 Feb 2017 | Read review
“So central fo time square”
 of 5 bubbles 964sue, 16 Feb 2017 | Read review
5 of 5