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Hilton Times Square

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Traveller (2188)
Room & Suite (1231)
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Overview
  • Excellent60%
  • Very good30%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“times square”(1,758 reviews)
“raquel ortiz”(83 reviews)
“great location”(1,067 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from Hilton Times Square
Special Offer: Up to 20% Off!
Hotel deals
Offers from Hilton Times Square
Special Offer: Up to 20% Off!
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,379)
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Traveller rating
3,876
1,853
465
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3,876
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465
151
115
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1,861 - 1,865 of 6,460 reviews
Reviewed 11 May 2016

I don't think I have reviewed any place as much as I have the Hilton Times Square. I have two favorite Hilton's. Hilton Tel Aviv and Hilton Times Square. I love everything about these two Hilton properties and rank them the BEST of the BEST!...More

Thank stevewilhite
Response from hiltontimess, Manager at Hilton Times SquareResponded 2 June 2016

Dear Stevewilhite, Thank you for the 5-star review! I am so appreciative that you've chosen us when traveling to the New York City area. Thank you for the complementary comments regarding our rooms, location, and staff. We will be certain to share with George how...More

Reviewed 11 May 2016

This hotel is well located in the heart of Manhattan. However to get in the hotel reception you enter space between the buildings and have to get the lift up 15 floors to reception. Then another lift to your room. Now, this might be ok...More

1  Thank BossmanLondon
Response from hiltontimess, Manager at Hilton Times SquareResponded 14 May 2016

Dear BossmanLondon, Thank you for taking the time to leave us feedback regarding your previous stay with us. Please accept our sincerest apologies on the breakdown of service you experienced. During a regular routine maintenance check an unforeseen issue caused both of our elevators to...More

Reviewed 10 May 2016

Stayed Tue-Fri as a Hilton HHonors Diamond member. We had a great room on the 44th floor, facing south (lower Manhattan). Room was very big for NYC, clean and comfortable for two. Service was excellent from all staff; Doormen, Porters, Receptionists, Bartenders,Waitpersons and Concierge. Walking...More

3  Thank Scott S
Response from hiltontimess, Manager at Hilton Times SquareResponded 14 May 2016

Dear Scott S, Thank you for your time in providing this insightful feedback. I am glad you enjoyed your stay overall and hope your travels will bring you back as a result of this experience. We appreciate your loyalty and thank you for choosing us....More

Reviewed 10 May 2016

Stayed at Hilton Times Square for 4 nights in April and the stay was pleasant. Very friendly Concierge/Bell team and even the doorman was a pleasure to speak to. We love the friendly staff at the restaurant too and we was hoping there could be...More

1  Thank Louis S
Response from hiltontimess, Manager at Hilton Times SquareResponded 14 May 2016

Dear Louis S, Thank you for taking the time to post a review of your recent stay. I am pleased that you found our staff, location and rooms to your liking. Thank you for bringing your observations to my attention so we can continue to...More

Reviewed 10 May 2016

Elevators from hell! Avoid this property at all cost. Ground floor to lobby elevators were both under service and we had to use the freight elevators. I was so lucky to ride down with the literal stinking hotel garbage.More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank Kristi M
Response from hiltontimess, Manager at Hilton Times SquareResponded 2 June 2016

Dear Kristi M, Thank you for taking the time to share feedback on your recent stay with us. During a regular routine maintenance check an unforeseen issue caused both of our elevators to go out. This issue was given our highest priority along with the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 215 - USD 569 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in New York City
#35 Business Hotel in New York City
#47 Romantic Hotel in New York City
#96 Luxury Hotel in New York City
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
USD 215 - USD 569 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in New York City
#35 Business Hotel in New York City
#47 Romantic Hotel in New York City
#96 Luxury Hotel in New York City
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (2188)
Room & Suite (1231)
Dining (92)
Pool & Beach (2)
Amenities (42)
Family and Play Areas (3)
Business Centre & Event Rooms (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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travelingmag
13 May 2018|
AnswerShow all 3 answers
Response from leroyk | Reviewed this property |
Sounds normal when booking via 3rd party sites for most hotel chains.
1
Vote
BZEBND
12 May 2018|
AnswerShow all 4 answers
Response from Kyotlaw | Reviewed this property |
We took an Uber that dropped us right in front of the hotel in December but the only way we were able to get through the huge barriers was between them. It would be much easier to be dropped at the end of 41st or 42nd Street... More
0
Votes
Koushik B
7 April 2018|
AnswerShow all 2 answers
Response from deflep | Reviewed this property |
There is a variety store right next to the Hilton. They may have it. They have many interesting things. Good luck.
0
Votes
Room Tips
"It's a bit difficult to keep the room cool enough. Typical problem in NYC."
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"High floor rooms have the best views. Corner, King room was great."
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"Floors 40-44 would cost extra. But the view is breathtaking!"
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"Upgrade to the deluxe room for higher floor and ensure a nice view."
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