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Hilton Times Square

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Hilton Times Square
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6,007 Reviews from our TripAdvisor Community

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Showing 5,238: English reviews
Toronto, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed yesterday NEW

I have reviewed this property before and continue to review it because it offers something that is so rare these days ... reliability and a firm adherence to standards. The rooms are always sparkling, the housekeeping staff always say "hello" and the front desk staff always smile and try to be accommodating. The Rooms Manager Feras actually wants you to... More 

Helpful?
Thank Peter F
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

My wife and I stayed at the Hilton Times Square Hotel in mid-November, just as the city was gearing up for Thanksgiving and Christmas. The hotel was conveniently located, extremely clean, and the staff was all very professional, helpful and pleasant. We ran into one of the managers, Dave Cirincione, who personally went out of his way to make sure... More 

Helpful?
1 Thank Phillip Z
Richmond, Virginia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 days ago NEW

We came back to the Hilton for our annual trip to New York over Thanksgiving. We were helped again by Feras Erkousi with our room and made to feel very welcome. The desk manager Oscar and his staff Stephanie helped undo a snafu in our reservation. The service staff in the restaurant were great especially Gazi. Lastly, our room was... More 

Helpful?
1 Thank Lannyrlevenson
Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

This is a good location, although in a very touristy area. Access to the subway and bus system is easy. The room was huge compared to other NYC hotels, and are on high floors. Very good service at the tiny front desk and lobby. Ask for RAQUEL who was very professional and called me to my cell phone when the... More 

Helpful?
1 Thank ProfChampagne
Pittsfield, Massachusetts
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 days ago NEW via mobile

We stayed here with the family during my birthday . We weren't sure what to expect as we picked it online . It was wonderful . We used the hotels valet parking . It was $48 for 24 hours . The hotel is right in the middle of everything ! The view from the room were amazing . The room... More 

Helpful?
1 Thank Jillbird1
Alexandria, Virginia
Level Contributor
72 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 3 days ago NEW

In an effort to be "extra" touristy we stayed at the Times Square location for two nights on our recent trip. I was worried about the hotel since I am generally not a huge fan of Times Square. Other than feeling the hotel entrance door was hard to miss- I was pleased. The hotel itself begins several stories up in... More 

Helpful?
Thank BrianO271
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW via mobile

The best hotels in NYC a small walking distance from the main Times Square amazing location rooms very good and the food was amazing even the housekeeping was very good and it was just on the Broadway's street In manhattan recommended would love to visit again

Helpful?
1 Thank Adit G
hiltontimess, Manager at Hilton Times Square, responded to this review

Dear Adit G, Thank you for your time in sharing your experience with me. I am happy to see we were able to take care of your needs and that your stay was enjoyable overall. We appreciate your comments and look forward to having you back with us. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com More 

Maryland
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 days ago NEW via mobile

Smack in the middle of Times Square is not the location I'd ordinarily choose, but we found a great late October deal for Sunday and Monday nights and had a wonderful, relaxing stay. At registration we were asked what brought us to NYC and when we said it was a multiple-decade birthday we were given a fabulous corner room with... More 

Helpful?
1 Thank 16TheGrove
hiltontimess, Manager at Hilton Times Square, responded to this review

Dear 16TheGrove, Thank you for leaving us a review, and thank you for choosing to stay with us for such a special occasion! We are extremely pleased to hear how much you enjoyed your time with us. It's wonderful to know that you were able to take advantage of our fantastic location, and we're pleased that you enjoyed your stay.... More 

Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

My stay at the Hilton was great, but what really made a lasting impression was the level of service I received from Victor in Shipping and receiving. A parcel that was meant to be delivered in the duration of my stay at the Hilton, was delayed. However Victor stayed in constant communication with me, even on my return to South... More 

Helpful?
1 Thank mikeymojo
hiltontimess, Manager at Hilton Times Square, responded to this review

Dear Mikeymojo, We greatly appreciate the feedback. We are happy to hear you were pleased with your visit and it's wonderful that Victor was such a great help to you. We look forward to seeing you in the future. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com More 

Milwaukee, WI
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 days ago NEW

If nothing else, the view alone is worth it. From my bedroom I had a view of the Empire State Building, World Trade Center, and the Statue of Liberty. This is the view everyone visiting New York wants. It's close enough to Times Square so you can get there, but far enough away so that you're not actually there. The... More 

Helpful?
1 Thank Milwaukee_Hotel
hiltontimess, Manager at Hilton Times Square, responded to this review

Dear Milwaukee_Hotel, Thank you for taking the time to review our hotel. We appreciate and value all of our guest's feedback and I'm pleased to know you had a truly memorable experience. Thanks again for sharing your feedback and we hope to welcome you back again in the future. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com More 

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Times Square is a sleek, landmark New York City hotel that was built in 2000 and soars 44 stories above Manhattan. This upscale, full-service, 100% non-smoking, contemporary hotel is located on famous 42nd Street in the heart of Times Square, and is surrounded by Broadway theaters, lively nightlife, New York City’s best shopping and many restaurants and bars. Boasting a Modernistic façade and sweeping vistas of New York City’s famous skyline and the Hudson River, the hotel has been recently renovated and is the perfect hotel choice for business and leisure travelers seeking modern amenities while staying in the Big Apple’s best location.Hilton Times Square offers 460 of the largest standard size guestrooms in Midtown Manhattan, with spectacular panoramic views and high-end amenities. These spacious guestrooms have been recently renovated, start on the 23rd floor and are over 330 square feet. Deluxe guestrooms begin on the 33rd floor. All guestrooms are luxuriously appointed in soothing sand tones, 46-inch LED flat screen televisions, laptop size safe, and more. Additional amenities and services are available upon request. Also the Hilton Times Square hotel in New York include: -Over 5000 square feet of meeting space with city views-Restaurant Above, the hotel's Zagat-rated restaurant, is perched 21 stories above Times Square in the hotel lobby and offers notable American cuisine fused with fresh ingredients.-Pinnacle Bar is also located in the hotel lobby and overlooks Times Square.-Evening room service.-24-hour Fitness Center.-24-hour full service, automated Business Center.-Full-service Concierge desk, valet dry cleaning and valet parking available on 41st Street. ... more   less 

Additional Information about Hilton Times Square

Address: 234 West 42nd Street, New York City, NY 10036-7215
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $230 - $870 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Times Square 4*
Number of rooms: 460
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Orbitz, Hotels.com, Travelocity, Odigeo and Jetsetter so you can book your Hilton Times Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Times Square Hotel New York City
Hilton Hotel Times Square
Hilton New York City
New York City Hilton
Hotel Style:
#32 Family Hotel in New York City
#36 Business Hotel in New York City
#47 Romantic Hotel in New York City
#79 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Times Square staff and other travellers.
173 questions
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Leeds, United Kingdom

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Questions? Get answers from Hilton Times Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms were quiet but the pillows were a bit too firm for my wife, however our housekeeper Elena was able to find her a softer pillow.”
 of 5 bubbles Lannyrlevenson, 30 Nov 2016 | Read review
“I highly recommend asking a room on the south side, overlooking downtown and the Empire State Building. Ask for RAQUEL!”
 of 5 bubbles ProfChampagne, 30 Nov 2016 | Read review
“Face Times Square”
 of 5 bubbles BrianO271, 30 Nov 2016 | Read review
“Overall great hotel and centrally situated”
 of 5 bubbles mikeymojo, 29 Nov 2016 | Read review
“Ask for a room with a view of the Empire State Building, you won't be sorry!”
  • Night time view from our room
 of 5 bubbles Milwaukee_Hotel, 29 Nov 2016 | Read review
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