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Hilton Times Square

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Hilton Times Square
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6,180 Reviews from our TripAdvisor Community

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Showing 5,396: English reviews
Sheffield, United Kingdom
Reviewed yesterday NEW

We arrived early hours 7.1.17 due to flight cancellation, staff quickly checked us in and gave us our room keys. We were on 44th floor in deluxe king with amazing views over Hudson river and empire state building. The room was large, very clean and comfortable with fridge, coffee maker and 46" television. Bathroom was well stocked with toiletries and...

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Helpful?
2Thank helen58444
Brighton, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 29 November 2016 via mobile

Loved this hotel. We were on the top floor and the views were stunning. The team are friendly and nothing was too much trouble even though we arrived early. The location is second to none - we walked pretty much everywhere and really handy for shopping too. I'd definitely recommend the hotel to anyone visiting that wants to be near...

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5Thank Chris0scott
About Hotel's Favourite Review
hiltontimess, Manager at Hilton Times Square, responded to this review

Dear Chris0scott, Thank you for taking the time to write a review of our property and sharing with us your wonderful experience. We strive to provide exceptional customer service for all of our guests and it is very rewarding to know we were able to do this for you. I hope we have the opportunity to welcome you back in...

lpndon
Reviewed yesterday NEWvia mobile

Stayed here for 4 nights in 2015 as a surprise 60th birthday treat for my partners mum. This hotel is in a fantastic location to visit NYC. I had emailed Sarah Krieger before we flew out and ask if there was anything they could do as it was a surprise birthday treat. When we arrived we checked in and was...

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Helpful?
1Thank tyronem1
New England
Reviewed yesterday NEW

We are Hilton Diamond members and this was our first stay at this property. Unfortunately it will be our last. We pulled up to the 41st St entrance for valet service. The Bell service was friendly, helpful, and very fast. The first downside to this hotel is you have to take an elevator to the 15th floor for the lobby....

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Helpful?
Thank BVI17
London, United Kingdom
Reviewed 2 days ago NEW

Me and my daughter stayed here from 7th January- 10th January. Our first trip to New York hadn't started well as we didn't get our luggage when we arrived at JFK. Upon arrival to hotel the receptionist ( I think his name was Damon) could see i was a little upset and made me feel so welcome. As i was...

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Helpful?
Thank Emma L
hiltontimess, Manager at Hilton Times Square, responded to this review

Dear Emma L, We are absolutely thrilled your experience was so positive. The dedicated actions of our team members really embody our commitment to customer service and we couldn't be more proud of their individual efforts to ensure your stay was beyond your expectations. We'll make sure our team members know how happy you were with the service provided and...

Reviewed 2 days ago NEWvia mobile

We chose HTS because it was centrally located. Had a wonderful time. George at the front desk got us a spectacular room, staff was super friendly. Great amenities and view. Cost well on line with expectations, well placed for family entertainment and dining. Would love to visit again!

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Helpful?
Thank Drew B
hiltontimess, Manager at Hilton Times Square, responded to this review

Dear Drew B, Thank you for taking the time to post a review of your past stay at our property. George is our wonderful front desk agent, and we will be certain to share with him how much he influenced your experience. We appreciate your recommendation and hope to have you stay with us again in the near future. Lynell...

Sydney, Australia
Reviewed 3 days ago NEW

I have been a Hilton Diamond member for a number of years and have never written a review. However, I am so disappointed in the changes that have occurred at Hilton Times Square, that not only am I leaving the hotel early, I am compelled to write in the hope that management reads and takes notice. I have made three...

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Helpful?
1Thank gbda2017
Dallas, United States
Reviewed 3 days ago NEW

Love this hotel! Great location. Clean, staff is exceptional. I will go out of my way to stay here anytime I'm in NYC. You won't be disappointed if you stay here. They always go above and beyond to make my stay flawless.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Kim B
hiltontimess, Manager at Hilton Times Square, responded to this review

Dear Kim B, Thank you for your review of your recent visit with us. I am truly glad you enjoyed your stay with us and would recommend us as a place to stay when visiting New York City. We appreciate your comments and look forward to seeing next time you're in town! Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

Northampton, UK
Reviewed 3 days ago NEW

Stayed here Boxing Day to the day before new years eve, and we had a great time. Stayed on the 43rd floor and boy what a view! Pretty much everything you need is at your feet. Applebee's in the lower lobby is very popular. We only ate breakfast here, quality was great but in my opinion was fairly expensive (Not...

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Helpful?
2Thank AK47Northampton
hiltontimess, Manager at Hilton Times Square, responded to this review

Dear AK47Northampton, Thank you for your complimentary review of our hotel. We do try to offer first class service to our guests. I am pleased you enjoyed our centralized location and helpful staff. On behalf of our staff thank you for choosing us. We appreciate your feedback! Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

Tel Aviv, Israel
Reviewed 5 days ago NEWvia mobile

We were staying at Hilton time square for 6 nights in standard room king bed. The hotel is in great location, near everything, but still very quiet inside. the service was great. everything we asked (more shampoo etc.) supplied right away. We would like to mention the kindness of the receptionist Brandon, and the patience, kindness, professional and smartness of...

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Helpful?
1Thank EithanBronshtein
hiltontimess, Manager at Hilton Times Square, responded to this review

Dear EithanBronshtein, I truly appreciate your feedback on the professional service you received from our Team Members, in particular, Brandon and Irena. They both have a special gift of treating every customer as their most important client. They are invaluable members of our Front Office Team and are what makes our hotel truly unique. Please rest assured your comments have...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Times Square is a sleek, landmark New York City hotel that was built in 2000 and soars 44 stories above Manhattan. This upscale, full-service, 100% non-smoking, contemporary hotel is located on famous 42nd Street in the heart of Times Square, and is surrounded by Broadway theaters, lively nightlife, New York City’s best shopping and many restaurants and bars. Boasting a Modernistic façade and sweeping vistas of New York City’s famous skyline and the Hudson River, the hotel has been recently renovated and is the perfect hotel choice for business and leisure travelers seeking modern amenities while staying in the Big Apple’s best location.Hilton Times Square offers 460 of the largest standard size guestrooms in Midtown Manhattan, with spectacular panoramic views and high-end amenities. These spacious guestrooms have been recently renovated, start on the 23rd floor and are over 330 square feet. Deluxe guestrooms begin on the 33rd floor. All guestrooms are luxuriously appointed in soothing sand tones, 46-inch LED flat screen televisions, laptop size safe, and more. Additional amenities and services are available upon request. Also the Hilton Times Square hotel in New York include: -Over 5000 square feet of meeting space with city views-Restaurant Above, the hotel's Zagat-rated restaurant, is perched 21 stories above Times Square in the hotel lobby and offers notable American cuisine fused with fresh ingredients.-Pinnacle Bar is also located in the hotel lobby and overlooks Times Square.-Evening room service.-24-hour Fitness Center.-24-hour full service, automated Business Center.-Full-service Concierge desk, valet dry cleaning and valet parking available on 41st Street. ... more   less 

Additional Information about Hilton Times Square

Address: 234 West 42nd Street, New York City, NY 10036-7215
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $237 - $604 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Times Square 4*
Number of rooms: 460
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hilton Hotels Direct, Travelocity, Booking.com, TripOnline SA and Jetsetter so you can book your Hilton Times Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Times Square Hotel New York City
Hilton Hotel Times Square
Hilton New York City
New York City Hilton
Hotel Style:
#32 Family Hotel in New York City
#36 Business Hotel in New York City
#47 Romantic Hotel in New York City
#78 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Times Square staff and other travellers.
190 questions
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Questions? Get answers from Hilton Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views top floor, quiet too!”
 of 5 bubbles helen58444, 23 Jan 2017 | Read review
“For a room with 2 double beds request 3705!”
 of 5 bubbles 11EmmaL, 22 Jan 2017 | Read review
“Rooms with even numbers have views of the empire state building and statue of liberty.”
 of 5 bubbles AshleyAllison, 18 Jan 2017 | Read review
“Ask the front desk.”
  • 32/F
 of 5 bubbles HannahRose0828, 18 Jan 2017 | Read review
“Request away from ice machine, it is quite loud.”
 of 5 bubbles raquel_louise96, 14 Jan 2017 | Read review
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