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Fairfield Inn & Suites New York Manhattan/Chelsea

Booking.comUSD 164*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Fairfield Inn & Suites New York Manhattan\/Chelsea
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794 Reviews from our TripAdvisor Community

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Showing 630: English reviews
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Augie101898
Reviewed 3 days ago NEW

The toll free reservations messed up our reservation and the GM of the hotel stepped right in and made things right. Rooms were quite comfortable and was a easy walk to MSG. Look forward to coming back and staying here again.

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Helpful?
Thank Augie101898
Flemington, New Jersey
Reviewed 3 days ago NEW

The staff during all shifts were very friendly and always greeted you when you arrived in the lobby and when leaving the hotel for the day they would tell you to have a good day. The area the hotel was in is the flower district and it was very pretty to walk out of the hotel into that environment. I...

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Helpful?
Thank A5208OPjamesp
Dublin, Ireland
Reviewed 4 days ago NEWvia mobile

Front desk "Daniel" was just one friendly face out of many during our family weekend in NYC. The staff were great with our multiple room bookings, tourist questions and always tried to be helpful - including with a voucher for a free beer at a pub around the corner! The hotel is Marriott-standard. Clean, efficient with good coffee and a...

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Helpful?
Thank H C
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear H C, Thank you so much for shouting out Daniel's name and recognizing his hospitality, it is absolutely exciting and motivating to read your awesome review. I am very happy to know that you had a great time in NYC and enjoyed our service and accommodation. Please visit us again. If there's anything you need, please contact us directly....

Herndon, Virginia
Reviewed 1 week ago NEWvia mobile

I took my girlfriend to NYC so she could do a spinning class at the Peloton "mothership" for her birthday. This was only a few blocks away. I booked it on points alone and was pleasantly surprised. The counter staff was very friendly and check in was less than a minute. The room was larger than I was expecting for...

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Helpful?
Thank 651DaveS
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear 651DaveS, Thank you so much for your awesome review and a wonderful 5 stars rating. I am very happy to know that you and your girlfriend had a great time while staying with us. Please visit us again. If there's anything you need, let me and my team know. We are always at your service. Take care! Helen Guon...

Austin, Texas
Reviewed 1 week ago

Starting with the good: The front desk service was friendly and prompt. I checked in from the mobile app and didn't have to wait, though since I was earlier than the stated check-in time I got a room with two beds rather than my reservation for one king. That was fine since I was early and needed to use the...

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Helpful?
Thank worldfamousjeff
Lina I, Assistant General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Mr. Wrldfamousjeff, (Cool screen name :-) Thank you so much for your feedback and thank you for pointing out the pros and the cons. It is guests like you that help us improve our day to day performance, whenever we fall short to notice prior to check in. We have definitely taken care of the room you were in, as...

West Chester, Pennsylvania
Reviewed 1 week ago

I stayed for a quick over-night stay. The hotel was clean and comfortable and in a great location. The staff was very polite and the breakfast was very convenient. I would definitely stay here again!!

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Helpful?
Thank kms64
Lina I, Assistant General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Hello kms64, Thank you so much for your review. We look forward to your future stay with us :-)

Saint Joseph, Missouri
Reviewed 1 week ago

Excellent location within walking distance of so much and easy access to the subway. Bonus it is located in the flower district with beautiful plants and flowers lining the street. All staff were very friendly and attentive. We had a city view on the 18th floor and it was gorgeous, especially at night. The room was big enough but the...

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Helpful?
Thank MMR108
Lina I, Assistant General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Hello MMR108 We appreciate your great feedback, as well as the issue with the leaking during the rainy day- if you have a minute when you get a chance, will you be able to please email me and let me know what room were you in, so we can take care of the issue? My email is lina.iseni@Marriott.com. Your feedback...

Reviewed 2 weeks ago via mobile

Jillian who is the front office agent was awesome. Friendly, helpful and professional. Made my stay even better She kept my bags at the front desk prior to my check in and always had a smile and kind word. The hotel rooms were clean

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Helpful?
1Thank David J
Lina I, Assistant General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Hi David, Thank you very much for tanking your time to give us your feedback. I am thrilled to hear that you had a great stay, as well as the fact that Jillian, one of our SuperStars managed to make your stay a memorable one. We would love to see you stay with us again :-)

Reviewed 3 weeks ago

To begin with i would say great location, its on 28th street and Times square begins from 33rd street. so its like hardly 7-8 minute walk and then 15 min walk to main Times square on 42nd street. The hotel rooms are small but as I have read about the hotels near Times square you would not get bigger rooms....

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Helpful?
Thank Shweta J
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Shweta J, Thank you very much for taking the time to share your wonderful stay feedback. I am very happy to know that you enjoyed the location of the hotel, our helpful, courteous and sweet staff and great housekeeping service daily. My team and I hope to have you back in the near future. If there's anything you need,...

Mammoth Lakes, CA
Reviewed 4 weeks ago via mobile

This was a very good hotel, with excellent service. I loved waking up each morning in the Flower District, the street lined with fresh plants and flowers. The rooms are New York-small. We were Two adults and two teens, traveling for spring break, and my only complaint is paying a $349 room rate and trying to sleep 2 in a...

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Helpful?
Thank copeym
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear copeym, Thank you for sharing your great feedback with us. The beautiful flowers and plants are absolutely the smile makers when you wake up in the morning :-) we are glad that you enjoyed the location of the hotel. We apologize for the size of the beds. Not having enough space in guest rooms is one of the challenges...

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04/06/2017 05/06/2017
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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Choose Fairfield Inn & Suites by Marriott New York Manhattan/Chelsea for your home-away-from-home as you visit New York City. We are a top choice among hotels in Chelsea, NYC, offering a perfect location near Chelsea Market, Chelsea Piers, the Financial District, the Empire State Building, High Line, and Metropolitan Pavilion. Our hotel sits in the Flower District, close to the subway that can take you anywhere you want to go in Manhattan. Stay with us and experience a memorable and easy trip to NYC. We offer comfortable and spacious accommodations that include free Wi-Fi, well-lit work desks, and plush bedding. Our hotel provides a free daily breakfast, a full-service business center, and a well-appointed fitness center. Walk to restaurants, bars, and more from Fairfield Inn & Suites by Marriott New York Manhattan/Chelsea, and enjoy staying in a hotel that is a smart choice among hotels in NYC and in Chelsea, NYC. ... more   less 

Additional Information about Fairfield Inn & Suites New York Manhattan/Chelsea

Address: 116 West 28th Street, New York City, NY 10001
Region: United States > New York > New York City > Chelsea
Price Range: $261 - $692 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites New York Manhattan/Chelsea 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Fairfield Inn And Suites New York Manhattan/Chelsea
Fairfield Inn & Suites New York Manhattan/Chelsea Hotel New York City
Hotel Style:
#85 Business Hotel in New York City
#129 Romantic Hotel in New York City
#130 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites New York Manhattan/Chelsea staff and other travellers.
23 questions
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Minnesota
10 months ago
san francisco
Rye, New York

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Questions? Get answers from Fairfield Inn & Suites New York Manhattan/Chelsea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were upgraded to the Executive King City View room since it was our anniversary which was a lovely room.”
A5208OPjamesp, 22 May 2017 | Read review
“All the rooms are pretty quiet since hotel is little away from main road”
687shwetaj, 28 Apr 2017 | Read review
“Upgrade to city view overlooking 28th but don't expect to see anything too famous!”
jclc1213, 10 Apr 2017 | Read review
“quieter rooms are high floor in back”
evemilrodh, 12 Mar 2017 | Read review
“-Taxi ride to LGA airport was $37 including toll (tips extra) -corner rooms smaller (picture of floor plan attached ).”
Blythediva, 1 Feb 2017 | Read review
5 of 5
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Fairfield InnUSD 164
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Prices are for 1 room, 2 adults
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