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08/10/2017 09/10/2017
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    Hyatt Herald Square New York

    30 W 31st Street, New York City, NY 10001
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    08/10/2017 09/10/2017
     4 people are viewing this hotel
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    USD 246*
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    Traveller (280)
    Room & Suite (90)
    Dining (38)
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    Overview
    • Excellent53%
    • Very good31%
    • Average10%
    • Poor4%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Housekeeping
    3.5 Star Hotel
    All hotel details
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    Ace Hotel New York
    1,728 reviews
    #204 of 468 hotels in New York City
     
    Hilton Garden Inn New York/West 35th Street
    5,189 reviews
    #79 of 468 hotels in New York City
     
    Radisson Martinique on Broadway
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    Life Hotel
    1,721 reviews
    #315 of 468 hotels in New York City
     
    Rooms
    8 Oct.9 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (956)
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    1 - 5 of 803 reviews

    Reviewed yesterday

    The room was bit small, however the rest is very wonderful. The hotel is conveniently located, and it is close to restaurants and cafes and all other attraction in New York. The room was very comfortable and clean. We slept really well :) The hotel...More

    Review collected in partnership with Hyatt Hotels
    Thank robertpete47
    Reviewed yesterday via mobile

    This is a gem in midtown. Close to Penn Station (7 mins walk) and close to all other NYC must see spots. Rate was reasonable rooms clean but the normal NYC small plus the roof top bar is great. Most staff were friendly and helpful.

    Thank DoubleC2011
    Reviewed 6 days ago

    The good....room was clean and the location for us was good. We requested a room at the back of the hotel away from street noise which we got. Unfortunately the walls are so thin you can hear everything in hallway and in the rooms next...More

    1  Thank SKWorldTravelers
    Response from Katerin Q, Director of Operations at Hyatt Herald Square New YorkResponded 4 days ago

    Dear SKWorldTravelers, Thank you so much for taking the time to share your experience with us, we truly do value your feedback. We are truly pleased to hear you found our staff nice and helpful throughout your stay I will be share to share your...More

    Reviewed 1 week ago

    This hotel is 3 stars mostly because of the area. The room is very small and uncomfortable. The rooftop bar closes at 11pm which is kind of early for a NYC bar. We actually went there for the bar but it was too late by...More

    Review collected in partnership with Hyatt Hotels
    Thank andreaoakes4
    Response from Katerin Q, Director of Operations at Hyatt Herald Square New YorkResponded 4 days ago

    Dear Andreaoakes4, Thank you so much for providing your feedback on your recent stay with us at The Hyatt Herald Square Hotel. I am disappointed to learn your experience was not up to Hyatt standards and hope that you will accept my sincere apology for...More

    Reviewed 1 week ago via mobile

    If I could undo my stay at this hotel, I would. The hotel service is terrible. I paid approximately US$ 350 a night for this hotel and I had the sensation I was at a highway motel. I had breakfast (or tried to) at the...More

    1  Thank CNC1982
    Response from Katerin Q, Director of Operations at Hyatt Herald Square New YorkResponded 4 days ago

    Dear CNC1982, Thank you so much for providing your feedback on your recent stay with us at The Hyatt Herald Square Hotel. I am disappointed to learn your experience was not up to Hyatt standards and hope that you will accept my sincere apology for...More

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    Life Hotel
    1,721 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • USD 215 - USD 574 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #87 Romantic Hotel in New York City
    • #119 Family Hotel in New York City
    • #145 Business Hotel in New York City
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Travelocity, Hyatt Hotels Corporation, Priceline, Hotwire, Ctrip TA, Agoda, Cheap Tickets and getaroom.com so you can book your Hyatt Herald Square New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Midtown / Manhattan
    • Also Known As
    • Holiday Inn Midtown West 31st Street Hotel New York City
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    Traveller (280)
    Room & Suite (90)
    Dining (38)
    Hotel & Grounds (255)
    Bathroom (9)
    Family and Play Areas (2)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit—spectacular skyscrapers like
    the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's heaven where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
    Life Hotel
    1,721 reviews
    .04 km away
     
    Hilton Garden Inn New York/West 35th Street
    5,189 reviews
    .36 km away
     
    Ace Hotel New York
    1,728 reviews
    .17 km away
     
    Radisson Martinique on Broadway
    4,623 reviews
    .14 km away
     
    Nearby Restaurants
    Jongro BBQ
    191 reviews
    .09 km away
    VU Rooftop Bar
    10 reviews
    .10 km away
    Ayza Wine & Chocolate Bar
    417 reviews
    .05 km away
    New Wonjo Restaurant
    340 reviews
    .09 km away
    Nearby Attractions
    CityWalksNY Tours
    9 reviews
    .17 km away
    Marble Collegiate Church
    20 reviews
    .17 km away
    Escape Entertainment
    110 reviews
    .09 km away
    Escape Room Madness
    47 reviews
    .07 km away
    Ask a question
    Questions & Answers
    jdftraveller125
    2 August 2017|
    AnswerShow all 2 answers
    Response from wande28 | Reviewed this property |
    Yes , they will also take a holding fee of $250 from the credit card , in case you order anything at the hotel. This refundable if you do not take anything . my advise would be to give the cash as it is a quicker refund... More
    0
    Votes
    MarbellaSue
    21 July 2017|
    Answer
    Response from Bonnie F | Reviewed this property |
    We stayed in a queen room with 2 beds. No sofa in there. I would call the front desk and ask about the couch. The rooftop bar is outdoors only. Amazing view of the Empire State Building and the city! Wonderful hotel!
    1
    Vote
    Jimbo9589
    12 July 2017|
    AnswerShow all 3 answers
    Response from Stef H | Reviewed this property |
    Yes it's open and if not, just ask them to open it for you. Be ware children below 21 are not allowed on the rooftop after 5PM
    1
    Vote
    Room Tips
    "Ask for an high floor"
    Read review
    "Tell the hotel what you prefer and let them meet or exceed your expectations."
    Read review
    "Stayed on the 15th floor which was really quiet and we aske for views of the Empire State Building which was..."
    Read review
    "18th floor room 2 Empire State building view"
    Read review
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