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Row NYC Hotel

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Row NYC Hotel
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15,010 Reviews from our TripAdvisor Community

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Showing 10,752: English reviews
Jacksonville
Reviewed 22 October 2016

ROW NYC is a fun, hip hotel in the middle of the tourist trap of Times Square. I normally don't stay in this area but it was within walking distance of work meetings. Plenty of places to eat around the hotel. Trendy vibe. Nice breakfast bar. Great staff and service. My room was near the backside of the elevator shaft...

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Helpful?
Thank DanaWelch13
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thank you for the fantastic rating, Dana! We're delighted to hear you enjoyed your stay with us and our wonderful location. We love our location as well. We're overjoyed to be right in the heart of the city! We pride ourselves on providing exceptional service to our guests at all times so it's very pleasing to hear that we were...

Reviewed 22 October 2016

Liked this hotel because of its proximity to lots of NYC sights. The rooms are a bit shabby and quite small, but nonetheless clean and well maintained. Everything you need is close by, it's near to Broadway for the shows and you can find almond st any style of food or drink you like not too far away. Almost anywhere...

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Helpful?
Thank Richard T
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thank you for the fantastic rating, Richard! We're delighted to hear you enjoyed your stay with us and our wonderful location. We love our location as well. We're overjoyed to be right in the heart of the city where all the action is! We pride ourselves on providing exceptional service to our guests at all times so it's very pleasing...

Tel Aviv, Israel
Reviewed 22 October 2016

There is really bed smell in the corridors, rooms and it was even worse when we opened the window. It took 40 min until someone came to help with our laggedg . The music was too loude Small rooms More 3 stars then 5

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Helpful?
Thank ruti706
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thank you for sharing your feedback. It's unfortunate to hear you aren't completely satisfied with your recent stay, as we value providing all of our guests with a wonderful experience from beginning to end. Please know your feedback will be addressed with the appropriate members of our team so we may improve for the future. We hope you'll give us...

Cape Coral, Florida
Reviewed 21 October 2016

Perfect location for theatre, Times Square, Port Authority, cabs very busy area, good shopping for trinkets, and good food all around at reasonable prices for on the go type of food. Loved pillows, ask for and got blanket, good lighting, just a little small room especially the bathroom was so tiny. Good WIFI, great check out time, long lines for...

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Helpful?
Thank Marie B
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thank you for the lovely rating, Marie! We're delighted to hear you enjoyed your stay with us and our wonderful location. We love our location as well. We're overjoyed to be right in the heart of the city! We pride ourselves on providing exceptional service to our guests at all times so it's very pleasing to hear that we were...

Virginia Beach, Virginia
Reviewed 21 October 2016

Elevators were cool-didn't stop on any other floors after you entered your floor nb-so neat! A couple blocks from Times Square -you can walk to lots of places-The Shake Shackc is across the st! There's no parking on site but at garage Down the st... Rooms were modern with Internet access and lots of outlets/charging stations

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Helpful?
Thank joysprenkle
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thank you for the fantastic rating, Guest! We're delighted to hear you enjoyed your stay with us and our wonderful location. We love our location as well. We're overjoyed to be right in the heart of the city! We pride ourselves on providing exceptional service to our guests at all times so it's very pleasing to hear that we were...

.
Reviewed 21 October 2016

Great location great service. Check in a lil slow but to be expected in Times Sq. Very clean and very great location close to all subways and Times Sq Would definetly stay again Parking is really expensive but close to readonable public parking

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Helpful?
Thank K3870TMlisas
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thank you for the fantastic rating, Guest! We're delighted to hear you enjoyed your stay with us and our wonderful location. We love our location as well. We're overjoyed to be right in the heart of the city! We pride ourselves on providing exceptional service to our guests at all times so it's very pleasing to hear that we were...

Dallas
Reviewed 21 October 2016

Hotel was terrific and located in the heart of Times Square. The room was clean, bathroom was clean and the staff was very helpful. We had a nice experience thanks to the Hotel. I would highly recommend the property and I would certainly stay there again on my next visit.

Review collected in partnership with this hotel
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Helpful?
Thank edsC9119KC
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thank you for the fantastic rating, Guest! We're delighted to hear you enjoyed your stay with us and our wonderful location. We love our location as well. We're overjoyed to be right in the heart of the city! We pride ourselves on providing exceptional service to our guests at all times so it's very pleasing to hear that we were...

Niles
Reviewed 21 October 2016

Had to wait 1 hour past check in to get room which was 2.5 hours after arrival and 1.5 hours later than we were told it would be ready. Air Conditioner is on a Motion Sensor and kept shutting off especially when we left or slept! Safe didn't work at all! When needed them, no washcloths. Internet didn't work 97%...

Review collected in partnership with this hotel
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Helpful?
Thank iancA932RE
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Dear Guest, thank you for sharing your feedback. We're disappointed to hear you're dissatisfied with the accommodations you received during your stay. We pride ourselves in providing our guests with a clean and comfortable environment at all times. Please know your feedback will be addressed with the appropriate members of our team so we may improve for the future. We...

London, Canada
Reviewed 21 October 2016

I was excited to stay at this hotel. Upon arrival, staff were not pleasant, and borderline rude. Check-in was confusing and the line was very long. There appeared to be only 2 people working the front desk. The rooms were not as I expected them to be. Very plain. A little dirty/dusty. Bathroom was decent. Seemed as though it wasn't...

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Helpful?
1Thank Haley H
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Dear Haley, we appreciate the time you’ve taken to share your feedback. Although we’re delighted to hear that you enjoyed our central location in the heart of the city, it’s disappointing to hear that you weren’t completely satisfied with your stay. We pride ourselves on providing excellent service and a comfortable environment to our guests at all times so please...

Keighley, United Kingdom
Reviewed 21 October 2016

Grubby room- while bed was cleaned and changed and bathroom cleaned, the room was grubby, with dust covering the cable trunking. Noisy room- air con sounds like jet plane ,switch it off and air cons from all other rooms can be heared. Logo on bedroom wall says RESTurant, they having a laugh! Reception queues too long to complain, we didn't...

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Helpful?
Thank psnowden001
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Dear Guest, we appreciate the time you’ve taken to share your feedback. Although we’re delighted to hear that you enjoyed City Kitchen, it’s disappointing to hear that you weren’t completely satisfied with your stay. We pride ourselves on providing excellent service and a comfortable environment to our guests at all times so please know that your concerns will be addressed...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Business Centre with Internet Access
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The revolutionary Row NYC hotel has pioneered a new era of individuality by meeting NYC's signature urban grit with grandeur - transforming one's stay into a completely contemporary experience. With a front row view to Times Square that's truly incomparable, our guests reside right in the middle of it all, with access to everything and anything - 24/7. Endlessly lounge-worthy, the Row NYC flaunts a spectacular lobby & statement spaces. Commissioned New York City inspired artworks electrify the atmosphere with animated light sculptures, and a digital art gallery by famed paparazzo Ron Gallela. Sitting in the bull's eye of Manhattan's most famous locales - including Broadway theaters, 5th Avenue shopping, Restaurant Row, world-class museums, Javits Center & nearby Central Park - the Row NYC is the ultimate New York City address. The hotel is ideally positioned just a few short blocks from Penn Station, the subway, and Port Authority Bus Terminal. LaGuardia, JFK and Newark airports are a 30 to 40 minute ride away. Valet & self-parking are available with convenience. The Row NYC boasts 1331 contemporary guest rooms on 28 floors, flaunting chic, Manhattan-inspired decor in white-hot hues mixed with unexpectedly vibrant custom furnishings. Other services include: Internet lounge in the lobby, Fitness studio, District M - a European express cafe, serving delicious sweet and savory pastries from NYC's finest bakeries and transforms into a chic Neapolitan pizza bar and cocktail lounge, serving hand-stretched pizzas and a curated selection of charcuterie and cheese from New York's famed Murray's Cheese Shop. Specialty cocktails, local craft beers and a live music lineup all contribute to an unforgettable evening. City Kitchen - Row NYC will also be home to a noteworthy food market. Offering cuisine from beloved New York City restaurants, it will be a way for guests and visitors to experience the city's most buzzed about food spots - without leaving the hotel. Iconic M: Open 24/7, our one-stop-shop for everyday essentials, including a wide range of international magazines and newspapers, snacks, fashionable souvenirs and toiletries. And, our concierge and multilingual staff are available for assistance - anytime. ... more   less 

Additional Information about Row NYC Hotel

Address: 700 8th Avenue, New York City, NY 10036-3901
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $172 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Row NYC Hotel 4*
Number of rooms: 1331
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Prestigia, Hotels.com and Jetsetter so you can book your Row NYC Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#202 Luxury Hotel in New York City
#233 Romantic Hotel in New York City
#237 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Row NYC Hotel staff and other travellers.
330 questions
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New York City, New York
Plaistow, New Hampshire
7 months ago
Glasgow, United Kingdom

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Questions? Get answers from Row NYC Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Expect nothing and you won't be disappointed. ”
 of 5 bubbles bobsR5415LR, 24 Feb 2017 | Read review
“If you dont want to be your room to be disturbed just put your do not disturb on the door.”
 of 5 bubbles lindafO149FH, 24 Feb 2017 | Read review
“Ask for a room high up as the lifts are fast, frequent and you are more likely to get a good view!”
 of 5 bubbles Holliejoanne23, 24 Feb 2017 | Read review
“Higher floors have the least noise of course, ask to be away from ice machine and elevators for quite rooms.”
  • Shower & Tub
  • Small space for getting make-up applied, but full length mirror in the room.
  • Queen room
 of 5 bubbles 37carlap, 24 Feb 2017 | Read review
“Book a corner room, much larger and good natural light”
 of 5 bubbles Rabbits1977, 22 Feb 2017 | Read review
5 of 5